Façade de l’hébergement

Avis sur Super 8 by Wyndham Fort Chiswell/Wytheville Area

2 out of 5
Super 8 by Wyndham Fort Chiswell/Wytheville Area
194 Fort Chiswell Rd, Max Meadows, VA

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 226 avis sur 631." "
Note des voyageurs de 8 (Bien), d’après 209 avis sur 631." "
Note des voyageurs de 6 (Satisfaisant), d’après 97 avis sur 631." "
Note des voyageurs de 4 (Médiocre), d’après 45 avis sur 631." "
Note des voyageurs de 2 (Horrible), d’après 54 avis sur 631." "

8,0/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Jean-Claude

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bien assez pour revenir
Séjour de 1 nuit en novembre 2023
Réponse de Hotel manager le 4 nov. 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 Bien

Gilles, Drummondville

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
proprete et un bon dejeuner
Séjour de 1 nuit en janvier 2023
Réponse de Hotel manager le 1 févr. 2023
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

2/10 Horrible

Guy

Séjour de 1 nuit en avril 2022
Réponse de Hotel manager le 5 avr. 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Louis

Séjour de 1 nuit en mars 2022
Réponse de Hotel manager le 11 mars 2022
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

michel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Au milieu des prairies
Au milieu des prairies, passage pour une nuit tranquille
Séjour de 1 nuit en novembre 2020
Réponse de Lynn le 17 nov. 2020
Thank you for giving us a 10 out of 10. Hope to see you again when traveling in our area.

8/10 Bien

Sylvio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pour un arrêt c parfait
Séjour de 1 nuit en avril 2019

6/10 Satisfaisant

Kelli Ann

First room was not made up. Second room was just ok. Breakfast was poor
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 19 mai 2024
Dear Guest,We apologize for the inconvenience you experienced during your stay. It's disappointing to hear that your first room was not properly made up and that the second room was only satisfactory. Additionally, we regret that the breakfast did not meet your expectations. Your feedback is important to us, and we will address these issues with our housekeeping and breakfast teams to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Chris

Great stay for a one night cross over. Large room was more than suitable for my family.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 16 mai 2024
Dear guest,Thank you for your review! We're delighted to hear that you had a great stay with us for your one-night crossover. It's wonderful to know that the large room was more than suitable for your family. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Bien

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 13 mai 2024
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

10/10 Excellent

Thanh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 9 mai 2024
Dear Thanh,Thank you for your wonderful rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we appreciate your positive feedback. We look forward to welcoming you back on your next visit.Sincerely,Hotel Manager

10/10 Excellent

Luis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Buena
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 23 avr. 2024
Dear Luis,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Melanie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Right off the freeway easy to set up …easy for loading and unloading our stuff
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 19 avr. 2024
Dear Guest,Thank you for taking the time to share your feedback! We're thrilled to hear that our convenient location right off the freeway made your stay hassle-free, especially when it came to loading and unloading your belongings. Your comfort and convenience are our top priorities.However, we apologize for any inconvenience you may have experienced during your stay. We continuously strive to improve our services and facilities to ensure all our guests have a seamless and enjoyable experience.We appreciate your valuable feedback and hope to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Sandi

Voyage en groupe, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 6 mai 2024
Dear Guest,We're delighted to hear that everything met your expectations during your stay with us! Your satisfaction is our top priority, and we're thrilled to know that you had a positive experience. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Sincerely,Hotel Manager

10/10 Excellent

Kelley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love this place. Great price. Really nice people run this place. Staff is great. Breakfast too. It was super clean. HOT HOT showers. Beds are not hard. I stay here often. It’s my place to stay when traveling!!
Réponse de Hotel Manager le 17 avr. 2024
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you love staying with us and that we're your go-to place when traveling. Providing great prices, excellent service, and clean accommodations is what we strive for, and we're delighted that we've met your expectations. Your loyalty and kind words mean the world to us, and we look forward to welcoming you back for many more enjoyable stays in the future!Sincerely,Hotel Manager

10/10 Excellent

Kelley

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I love this place. Yes older but clean. Affordable. Comfy beds.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 15 avr. 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you love our hotel. Providing a clean, comfortable, and affordable experience for our guests is our priority, and we're thrilled that we were able to meet your expectations. Your satisfaction is our utmost reward, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

2/10 Horrible

Nadezda

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 15 avr. 2024
Dear Nadezda,We're deeply sorry to learn that your experience did not meet your expectations. Your feedback is invaluable to us, and we're committed to addressing the issues you encountered to ensure a better experience for all our guests in the future. Please accept our sincerest apologies, and we hope you'll consider giving us another chance to provide you with the excellent service you deserve.Sincerely,Hotel Manager

10/10 Excellent

Patty

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy access, nice people , breakfast available. I was not prepared to have to give a deposit in case there was damage and I was gone. Put a hold on $100 on my card. That bothered me, and not knowing about it ahead of time.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 10 avr. 2024
Dear Guest,Thank you for your positive feedback about our easy access, friendly staff, and available breakfast. We apologize for any inconvenience caused by the deposit requirement, and we understand your concern about not being informed beforehand. Your feedback is important to us, and we'll take it into consideration to improve our communication with guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for another pleasant stay.Sincerely,Hotel Management

10/10 Excellent

steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 10 avr. 2024
Dear Steve,Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We appreciate your positive feedback and hope to welcome you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Robert

Voyage en couple
Les points forts : Personnel et service et équipements
Very nice friendly staff and huge bathroom Very clean would recommend Price very reasonable
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 5 avr. 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you found our staff very nice and friendly, and that you enjoyed the spacious and clean bathroom. It's fantastic to know that you would recommend us and found our prices reasonable. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel Manager

4/10 Médiocre

Krista

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clerk was not trained. Had to return to front desk with card an hour and a half after check-in because she didn't do it right. Was after 1am she called the room. She had already ran the card for the room deposit. Room deposit was not mentioned when booking the room on expedia. Very poor practice. Morning manager was rude when asked to repeat what he had said. His accent was so thick and he spoke so fast, i still don't have a clue what he said. We were traveling and were there less than 8 hours and, where awakened to get out of bed because of their mistake.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 3 avr. 2024
Dear Guest,We're truly sorry to hear about the challenges you experienced during your stay. Please accept our sincerest apologies for any inconvenience caused by the issues with the front desk service and miscommunication regarding the room deposit. Your feedback is invaluable to us, and we will address these issues with our team to ensure they are properly trained and provide better service in the future. We understand the importance of a smooth and pleasant stay, and we regret falling short of your expectations. If there's anything further we can do to make amends, please don't hesitate to reach out to us directly. We hope to have the opportunity to regain your trust and welcome you back for a more positive experience.Sincerely, Hotel Manager

2/10 Horrible

Adam

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
****Travelers beware!!!**** This hotel is absolutely disgusting! We demanded a different room because of the shoe prints, dirt, and food crumbs all over the beds. Food debris was left in the drawers of the dresser. No water pressure. Water would stay hot for under 3 minutes then turn lukewarm to cold. Garbage was spilling out of every dumpster and trash can. The toilet was plugged. I could go on and on....the room they moved us to was not much better. In fact there was a gap so wide in the door and the frame, we could see people walk passed.The only decent thing about our stay was the very nice lady who was clearly embarrassed about the condition of the room, but clearly was not surprised. DO NOT STAY HERE!
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 26 mars 2024
Dear Guest,We sincerely apologize for the unacceptable conditions you experienced during your stay. Your feedback is deeply concerning, and we're taking immediate action to address these issues. Please know that this does not reflect our standards, and we're committed to ensuring a better experience for all our guests.Thank you for bringing this to our attention, and we hope you will consider giving us another chance to exceed your expectations in the future.Sincerely,Hotel Manager

10/10 Excellent

stephen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not a 5-star hotel but I give it 5 stars for what it is. The room was clean and comfortable. The bathroom was clean and the breakfast included eggs, cereal, waffles, and bagels. We just wanted a basic hotel to overnight while on a 14 hour drive. This suited our purpose very well. Would stay again.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 26 mars 2024
Dear Guest,Thank you for your kind review! We're glad to hear that our hotel met your needs during your overnight stay. Your satisfaction is important to us, and we're delighted that you found our clean and comfortable rooms along with our breakfast offerings suitable for your needs.We look forward to welcoming you back for another stay in the future.Sincerely,Hotel Manager

8/10 Bien

Caroline

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 26 mars 2024
Dear Caroline,Thank you for choosing to stay with us and for taking the time to leave a review. We're glad to hear that you had a positive experience overall.If there's anything specific we can improve upon to earn that extra star for your next visit, please let us know. We look forward to welcoming you back soon!Sincerely,Hotel Manager

8/10 Bien

FRANK

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 19 mars 2024
Dear Frank,Thank you for your feedback and for choosing to stay with us. We're glad to see that you had a positive experience overall. If there's anything specific we could improve to earn a higher rating from you next time, please let us know. Your satisfaction is our priority, and we hope to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

8/10 Bien

Jennifer

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This location is in a great spot right off the interstate. We stayed for 1 night while on a road trip and this hotel is perfect for a quick stay. The beds were comfortable, rooms were a good size, and everything was ready when we arrived for our very late check-in. The bathroom in the room was quite small, but still had everything needed. In my opinion, the best part of our stay was the Continental breakfast the next morning. Included in the price of your stay is a fantastic breakfast spread with almost anything you could think of. It was so much more than just another Continental breakfast, it was as if we woke up in a bed and breakfast. This is also a pet friendly (for a small fee) hotel so hearing the odd bark or tweet is inevitable, but not disturbing at all. I'll be staying here again in the future I'm sure.
Séjour de 1 nuit en mars 2024
Réponse de Hotel manager le 13 mars 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and found our location convenient for your road trip. It's wonderful to know that you found the beds comfortable, the rooms spacious, and appreciated our efforts for a smooth late check-in. We're delighted that you loved our Continental breakfast and felt like you were at a bed and breakfast. Your feedback about our pet-friendly policy is appreciated. We can't wait to welcome you back on your future travels!Sincerely,Hotel Manager

8/10 Bien

Randall, Dartmouth

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A decent motel for a decent price.
Séjour de 1 nuit en mars 2024
Réponse de Hotel manager le 12 mars 2024
Dear Guest,Thank you for your review! We're glad to hear that you found our motel to be a decent option at a reasonable price. Your satisfaction is important to us, and we appreciate your feedback. We hope to welcome you back soon.Sincerely,Hotel Manager

8/10 Bien

Jim

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was clean and orderly. Space was adequate.
Séjour de 1 nuit en mars 2024
Réponse de Hotel manager le 12 mars 2024
Dear Guest,We're delighted to hear that you found our hotel clean, orderly, and with adequate space. Your satisfaction is our priority, and we appreciate your feedback. We look forward to hosting you again soon.Sincerely,Hotel Manager

10/10 Excellent

Terri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved that it had huge bathroom. Nice size room Easy access to plugs into table lights on each side of bed Was able to adjust room temperature easily Able to walk to a restaurant nearby for Mexican food that was recommended by Jennifer. Includes microwave and fridge Breakfast included
Séjour de 1 nuit en mars 2024
Réponse de Hotel manager le 7 mars 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and that you found our amenities, including the large bathroom, convenient access to plugs, table lights, and temperature control, to your liking. It's great to know that you were able to take advantage of nearby dining options and enjoyed the recommendation from Jennifer. We're delighted that you appreciated the in-room microwave and fridge, as well as our complimentary breakfast. We hope to welcome you back for another enjoyable stay soon!Sincerely,Hotel Manager

10/10 Excellent

Thanh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and very spacious, quiet area. Breakfast was good.
Séjour de 1 nuit en mars 2024
Réponse de Hotel manager le 4 mars 2024
Dear Guest,We're thrilled to hear that you enjoyed your stay with us! It's wonderful to know that you found the room clean and spacious, and that you appreciated the quiet area. We're also glad you enjoyed the breakfast. Thank you for sharing your positive experience, and we hope to welcome you back again soon!Sincerely,Hotel Manager

10/10 Excellent

Giorgi

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de Hotel manager le 2 mars 2024
Dear Giorgi,Thank you for awarding us a perfect 5 out of 5 rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your satisfaction is our priority, and we're delighted that you enjoyed your time at our hotel. We hope to have the pleasure of hosting you again in the future!Sincerely,Hotel Manager

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very nice
Séjour de 1 nuit en février 2024
Réponse de Hotel manager le 24 févr. 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a pleasant experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Sincerely,Hotel Manager

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
all good
Séjour de 1 nuit en février 2024
Réponse de Hotel manager le 22 févr. 2024
Dear guest,Thank you for your positive review! We're glad to hear that you had a great experience at our hotel. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have been using this facility once or twice a year for about 3 or 4 years and they are always pleasant and helpful. There is also a good Mexican restaurant across the street.
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 19 févr. 2024
Dear Guest,Thank you for your continued loyalty and for choosing our facility for your stays over the past few years. We're delighted to hear that you consistently find our staff to be pleasant and helpful. Additionally, we're glad to know that you enjoy the convenience of having a good Mexican restaurant nearby. We appreciate your positive feedback and look forward to welcoming you back on your next visit.Sincerely,Hotel Manager

10/10 Excellent

dick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great overnight stay
Séjour de 1 nuit en février 2024
Réponse de Hotel manager le 7 févr. 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a great overnight stay with us. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely,Hotel Manager

10/10 Excellent

Lihua

Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de Hotel manager le 5 févr. 2024
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excellent

Theresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable and clean. Perfect for an overnight stay. Great Mexican restaurant across the street
Séjour de 1 nuit en janvier 2024
Réponse de Hotel manager le 2 févr. 2024
Dear Guest,Thank you for your positive review! We're delighted to hear that you found the hotel comfortable and clean, making it perfect for your overnight stay. It's also great to know you enjoyed the convenience of having a great Mexican restaurant nearby. If there's anything else you'd like to share or if we can assist you further, please let us know. We look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Manager

8/10 Bien

Edward

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
For allowing dogs there wasn't enough of walking area for them. Breakfast was average. Ceiling in shower was cracking and was stained.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel manager le 20 janv. 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your input regarding the walking area for dogs and the breakfast experience. We'll certainly look into ways to enhance these aspects. Additionally, we apologize for any inconvenience caused by the issues in the shower. Rest assured, we'll address and resolve the concerns promptly. Your insights are valuable, and we hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Ok night
Very noisy at night. Also no table or chair to eat at.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel manager le 17 janv. 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team is committed to addressing noise concerns and we'll work on finding a solution. Additionally, we'll explore options to provide a more comfortable dining space. Your insights are valuable, and we hope to have the chance to improve your experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Savio

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stopped on our way to Florida. Our room had 3 queen beds. It was perfect for us. This place is next to a truck stop and so it could be noisy. Great place for a budget one night stay.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel manager le 13 janv. 2024
Dear Guest,Thank you for choosing our hotel for your stopover on the way to Florida. We're glad to hear that the room with three queen beds was perfect for your needs. We appreciate your understanding about the potential noise from the nearby truck stop and are pleased to have provided a budget-friendly option for your one-night stay. If your travels bring you back our way, we'd be delighted to welcome you again.Sincerely, Hotel Manager

6/10 Satisfaisant

Gary

Les points forts : Propreté et personnel et service
Thumbs Up!
Price was very good, so was breakfast. I thought the $150 security charge to my card was high, but it was credited promptly. I would overnight there again if passing by.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel manager le 9 janv. 2024
Dear Guest,Thank you for your review! We're pleased to hear that you found the price very good and enjoyed our breakfast. We appreciate your understanding regarding the security charge, and we're glad it was promptly credited. It would be our pleasure to welcome you again if you're passing by. Safe travels, and we look forward to hosting you in the future.Sincerely, Hotel Manager

10/10 Excellent

Tamara L

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
quiet area. clean room and good water pressure. breakfast available. staff very friendly
Séjour de 1 nuit en janvier 2024
Réponse de Hotel manager le 9 janv. 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed a quiet area, clean room, good water pressure, and friendly staff. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager

8/10 Bien

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overnight stay
We needed an overnight place on a road trip. The room was affortable, clean, and comfortable. The breakfast wasn't fancy, but there were options, and it was served on time for 6:00 am. I'd recommend this place for families.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel manager le 29 déc. 2023
Dear Guest,Thank you for taking the time to share your positive experience during your overnight stay. We're thrilled to hear that you found our rooms affordable, clean, and comfortable. We're also glad you enjoyed the breakfast options and that it was served promptly.Your recommendation means a lot to us, especially for families on the road. If there's anything specific you appreciated or if there are ways we can enhance our services, please let us know. We look forward to welcoming you back on your future road trips.Sincerely, Hotel Manager

8/10 Bien

Monkey

Séjour de 1 nuit en décembre 2023
Réponse de Hotel manager le 18 janv. 2024
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

4/10 Médiocre

Teresa

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not very impressed
The room smelled terrible, it smelled like a dirty ashtray full of cigarette butts. The floors in the room was filthy
Séjour de 2 nuits en décembre 2023
Réponse de Hotel manager le 27 déc. 2023
Dear Guest,We sincerely apologize for the unpleasant experience you had during your stay. Your feedback about the unpleasant odor and dirty floors is deeply concerning. This falls short of our standards, and we take your comments seriously. We will investigate and address these issues immediately to ensure a more comfortable and enjoyable stay for our guests.Sincerely, Hotel Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Hotel manager le 24 déc. 2023
Dear Guest,Thank you for the perfect rating! We're delighted to have provided you with a top-notch experience. If there's anything specific you enjoyed during your stay or if you have any feedback to share, feel free to let us know. We look forward to welcoming you back for another excellent stay!Sincerely, Hotel Manager

2/10 Horrible

Bonnie

Voyage en famille
Les points faibles : Équipements
There were at least a dozen stink bugs in the room. When I went to the front desk I was told “They’re harmless. Won’t hurt you”. I was offered another room, but they didn’t have another handicap room. I asked if I could get a refund and I was told, no because it was after 4pm. I was not happy.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel manager le 21 déc. 2023
Dear Guest,We sincerely apologize for the inconvenience you experienced with the presence of stink bugs in your room. This falls short of our cleanliness and guest satisfaction standards, and we deeply regret the impact on your stay. We understand your concerns and frustration, and we will address this issue promptly with our team to prevent a recurrence. Regarding your request for a refund, we appreciate your understanding of our policies but will review your case to ensure a fair resolution. Thank you for bringing this to our attention, and we hope to have the opportunity to make amends in the future.Sincerely, Hotel Manager

10/10 Excellent

MARIAN

Séjour de 1 nuit en décembre 2023
Réponse de Hotel manager le 21 déc. 2023
Dear Guest,Thank you for the perfect 10/10 rating! We're thrilled to hear that you had an excellent experience. If there's anything specific you enjoyed or any suggestions you have, please feel free to share. We look forward to hosting you again for another outstanding stay.Sincerely, Hotel Manager

10/10 Excellent

MARIAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Hotel manager le 20 déc. 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Horrible

Deanna

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Hotel manager le 19 déc. 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Lihua

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, quiet,comfortable and great price. Stuff was very nice
Séjour de 1 nuit en décembre 2023
Réponse de Hotel manager le 17 déc. 2023
Dear Guest,We appreciate your positive comments! It's wonderful to hear that you found our hotel very clean, quiet, comfortable, and reasonably priced. Our team is delighted to know you had a pleasant experience, and we thank you for highlighting their friendliness. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager