Familiehotels in Mattoon

'Great place. Very nice and clean'

'Well it was not exactly the feeli g of clean and comfortable that I was going for it had stained blankets the floor had stains the shower had no bar to hold my rag the drain fell apart and becsme detached from the tub the shower head fell off the water was really hot I did get burnt when above all I had problems with the front desk again which makes it a second time that only made it a more uncomfortable situation if like a refund but it'll take tjem 7 days for them to refund me only sickens me...

'Very very clean. Nice staff. I would be happy to stay there again.'

'Checking went without any issues, Staff was nice. The room was satisfactory, clean and ready. nice to have a mini fridge for leftovers from dinner, but unfortunately the microwave did not work. Thankfully the AC worked. We checked in late and only stayed for one night, so it was fine. We didn't even turn on the TV to see if it worked LOL, (too tired). I was looking forward to the swimming pool, but it was closed. By the looks of it it has seen better days. Breakfast was good, but ran out of...

'Breakfast was just ok'

'Very clean. Friendly staff. Charleston just doesn't have a lot to offer, so a pool would be a great addition.'

'We arrived at approximately 9:30pm and the lobby was closed. There was a # to call posted on the door. A nice young lady came from another building right away. She gave me key cards to a room that was nasty and smelled terrible. There was something growing on the walls. I called her for a different room and she met me at the lobby for new key cards. We checked this room before carrying anything in and it was not suitable for our needs. I called her again and she said she would call me back. I...

'Being renovated. Got a newer room'