Villa's in Mati

'We booked a suite with a private pool and it was excellent for the price. Great communication from the agency, very helpful. The only downside was it was far from the town but there is a shuttle you can book.'

'Horrible customer service. Requested a non-smoking room and arrived not just to a room that had been smoked in but one that reeked of overpowering cigarette smoke even after we opened windows and doors for some time. Inquired by app and the management stated sorry that a heavy smoker had been there previously against their policy but that was it. No way to clean and deodorize during my stay and they rudely declined to refund or offer anything for the inconvenience. Forced to stay elsewhere....

'First class villa in a very noisy area at night. The road beside the villa leads to the beach road and the best restaurant in town so a lot of traffic late into the evening. Okay if you can close your windows and turn on the AC but it was shut down for the winter season and management wouldn't turn it on so a couple of bad sleeps. '