Relais & Chateaux-accommodaties in Massif Central

"During my stay, I encountered a serious issue at checkout. I was overcharged due to being billed for four days of parking instead of one. I raised this immediately at reception, and a staff member acknowledged the mistake and assured me it would be corrected. Despite this, several weeks have passed and no refund has been processed. I have also tried contacting the hotel multiple times by phone, but was repeatedly told to call back due to lack of English-speaking staff. This is not acceptable, especially when resolving an error made by the hotel itself. Overall, while the room and facilities were fine, the handling of this issue has been very disappointing. Lack of follow-up, poor communication, and failure to resolve a clear overcharge significantly impacted my experience. I would not recommend this hotel based on the after-service and customer support."

"Excellent "

"Behulpzaam personeel! Schoon en prima badkamer"

"Ja de kamer is gezellig en proper wel geen restaurant en heel moelijk naar toe te rijden door kleine straatjes maar mooi en goed prijs kwaliteit kamer wel inorde "

"Prima prijs kwaliteit. Goed onbijt. Nette ruime kamer. Handig met parkeergarage. Omgeving wat afgelegen (tov centrum), maar wel vlakbij autoweg (A71/75). Leuk hotel ! "

"Centraal gelegen.eens je weet waar het ligt is het oké maar wij moesten even zoek waar het juist lag en waar parkeren. Maar eens je binnen bent krijg je veel informatie. Zeer behulpzaam. "

"Goede accomodatie en netjes op de kamer. Personeel vriendelijk. Enig echte minpunt is een erg nauwe garage-in en uitgang"

"Ruime nette kamers, parkeer mogelijkheid was beperkt."

"Proper, nieuw, zeer vriendelijk personeel. Ontbijt mocht iets uitgebreider, maar was wel lekker"