Flats in Marblehead

'Booked a week in advance. When we arrived the key wasn’t in the lock box. Security guards had no number to call. Found a number in my email. Called and went through the prompts just for them to hang up on me. Called back and then the manager pulled in. She searched around trying to find the key then offered me a different place. We chose that place because it was on the water. So didn’t want a different place. She magically found the key about 30 minutes later.'

'Wonderful apartment . Very clean . Worth every penny . Beds comfortable . Many towel and wash rags . All updated appliances. '

'Close to everything downtown Sandusky. The two bedroom suite was very clean and spacious and was perfect for what we needed.'

'The place was very clean. Great area of town. If I had to make one suggestion it would be about the shower. You have to get in to turn on the water and it’s a big step getting into the shower. If you had an elderly person, I think some sort of rail is needed. That is the only comment. The place was perfect for us. '

'Good electric hookups'

'Great location and sooooo clean and lovely… we had to contact the agency due to an e-mailing snafu and they solved our issue immediately!'

'Property was as pictured in listing. Listing did not specify that pool would be closed during our stay, so we had 3 very disappointed kids when we arrived. We did not receive check in instructions by noon on day of check in. Message sent on VRBO went unanswered. After a few attempts of calling the number listed we were able to talk with someone who did send check in instructions to my email. Shower did not drain. We had to wait 30-40 minutes between showers just so we weren’t standing in the...

'Nicely updated. The apartment met our needs and we felt comfortable. '

'The place was really cute and cozy. They provided everything we would need and check in/out was extremely easy. '

'The HOST (aka managing rental company needs to improve upon their communication. Per Vrbo confirmation, the access code was to be sent at Noon on day of arrival. Then HOST said it would be sent before check-in time was was 4pm. We did not get the code until 5:45PM and this was after alot of phone calls and help from island residents. It was off season for the island, last ferry off the Island was 6:30pm. We were cutting it very close if we were going to have to leave because we could not...

'We could not check-in until Friday due to the ferry not running Thursday. The kitchen had food left from an other renter.'