My brother and I arrived in the early-morning hours, breaking our travels for the night.
I would learn that the gentleman who received us is Ray. It is worth mentioning that I am 21; my brother, 25 (both younger). Ray looked at me (perplexed) when I handed him my ID after reading the last name of our booking. âThis is yours?â I may not look 21, but that is not a good look on him. He then asked for the card on which we booked the room for verification. We did have a slip-up with the security deposit (not his fault, since my other card was faulty), although he was not reassuring and looked like he wanted us OUT, more than to enjoy our prepaid stay. We left to come back later wish $100 cash that was returned to us the following morning. The process of getting into our room was without proper greeting or words that would point to how we can enjoy our stay, other than a mere mention of breakfast. He handed us our key, failing to verbalize what floor we were on, which I found very odd that a simple statement like that would not be made. Our reception felt more like interrogation than the treatment that I would think all guests deserve. I notice that other reviews praise Rag for his service, which may be true for those people. But he undervalued us on the basis of age and made us feel unwelcome, unworthy even. We hope that he can learn to set such bias aside, and possibly rise up from whatever may be driving him to put others down at the whim of his own insecurity. ~ x
