Cher client, Nous désirons vous remercier pour vos commentaires à la suite de votre récent séjour à l’Hôtel de Mar, Gran Meliá. Nous sommes ravis d’apprendre que vous avez apprécié votre expérience le confort de notre resort et nous espérons avoir la possibilité de vous recevoir bientôt. Nous vous prions de recevoir nos salutations respectueuses. Bien cordialement, Maria Ansalone Guest Experience Manager

Dear Pierre, Greetings from Gran Meliá de Mar! We are delighted to hear that you had such a great stay with us. Looking forward to welcoming you back soon. Esther Villanueva Guest Experience Manager

Dear Guest, First of all we would like to thank you for choosing Gran Meliá de Mar to spend some days of rest on Majorca and for taking some minutes to share your experience with us. We feel very sorry to hear that our service didn´t meet your expectations. Our main aim is the total satisfaction of our guests. For this reason, rest assured that we have taken improvement actions to fulfill all of our guests’ expectations. We hope that we can recover your trust back with providing you the deserved service in the next future. Kind Regards, Esther Villanueva Guest Experience Manager

Dear Guest, We really appreciate your comments about your last stay at Gran Meliá de Mar. It is a great pleasure to know that you have enjoyed your stay with us and that our staff and location met your expectations. Looking forward to welcome you back son. Kind Regards, Esther Villanueva Guest Experience Manager

Dear Franck, Thank you very much for your lovely words about your last stay at our Gran Meliá de Mar. It is always a pleasure to receive positive feedback from our guests as our principal aim is to provide our guests with the best of our attention and to make their stay an unforgettable memory. It means a recognition for all the effort behind. With pleasure I will shere your comments with the rest of the team. Hopping to welcome you back soon, Kind Regards, Esther Villanueva Guest Experience Manager

Dear Cindra,Thank you so much for your 5-star review! We're thrilled to hear that you had an excellent experience with us. At Hotel de Mar Gran Melia, we strive to provide the best service possible, and feedback like yours encourages us to keep improving every day.We look forward to seeing you again soon. If you need anything else or have any suggestions, please don't hesitate to reach out. Thanks again for your support and trust!Best regards,Antía GilGuest Experience Manager

Dear Michael,We are delighted to know that you enjoyed your stay with us. We would like to thank you for letting us know how was your experience.Do not hesitate to contact us with anything you may need.Kind regards,Antía Gil Guest Experience Manager

Thank you so much for your kind words! We're thrilled to hear that you were impressed with our staff, hotel, and service during your stay. We strive to provide exceptional experiences for all our guests, and we're delighted to know that we succeeded with you. We can't wait to welcome you back for another fantastic stay in the future!

Dear Mr. Wolfgang, Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely, Nicole Bakunts - Guest Experience Manager

Dear Erika, We are grateful for your recent visit to Hotel de Mar, Gran Meliá and your rate shared. As well we are so happy to realize how much you enjoyed your experience and looking forward to welcoming you back soon in here, your new home in the beautiful island of Majorca. Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Jacqueline, We are grateful for your recent visit again to Hotel de Mar, Gran Meliá. We are so happy to realize how much you enjoyed your experience and looking forward to welcoming you back soon in here, your new home in the beautiful island of Majorca and we will keep working very hard to reach the 5 puntuation by your side. Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Anonymous, We are grateful for your recent visit to Hotel de Mar, Gran Meliá and your rate shared. As well we are so happy to realize how much you enjoyed your experience and looking forward to welcoming you back soon in here, your new home in the beautiful island of Majorca. Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Nicole, We are grateful for your recent visit to Hotel de Mar, Gran Meliá and your rate shared. As well we are so happy to realize how much you enjoyed your experience and looking forward to welcoming you back soon in here, your new home in the beautiful island of Majorca. Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Mr. Eriksson, Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá with all the Hotels.com users. We are so pleased to read that you had such an amazing experience and you appreciated all the effort and work that our team did to exceed your expectations. Definitely we will pass your comments to all of our team, because they are really passionate about their job. We really hope to welcome you soon again! Warm regards, Nicole Bakunts Guest Experience Manager

Dear Mr. Valenzuela, Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please, as in the conversation you had with the duty manager of the hotel, rest assured that we are taking the appropriate measures and as well we start the procedures for this situation to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Nicole Bakunts - Guest Experience Manager

Dear Seif, Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá with all the Expedia users. We are so pleased to read that you had such an amazing experience and you enjoyed our all our facilities. Definitely we will pass your comments to all of our team, because they are really passionate about their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Malek Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá. We are so pleased to read that you had such an amazing experience every day and we exceed your expectations. Definitely we will pass your comments to all of our team and we will take good note of your feedback. As well we will pass your lovely comment to Marian, they are very passionate of their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager

Dear George, Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá. We are so pleased to read that you had such an amazing experience and you appreciated all the effort and work that our Concierge by "Les Clefs dOr" did to exceed your expectations. Definitely we will pass your comments to all of our team and we will take good note of your feedback. As well we will pass your lovely comment to Marian, they are very passionate of their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Anonimous, , Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá. We are so pleased to read that you had such an amazing experience. Definitely we will pass your comments to all of our team, especially the ones you mentioned because they are really passionate about their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager

Than you very much for your feedback.

Dear Mr. Tomas, Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicole BakuntsGuest Experience Manager

Dear Sean, Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicole BakuntsGuest Experience Manager

Dear Julia,Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicole BakuntsGuest Experience Manager

Dear Andreas, Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicole BakuntsGuest Experience Manager

Dear Anna, First of all, allow me to thank you for choosing our Hotel de Mar, Gran Meliá during your last visit to Majorca, as well as for sharing your nice feedback with all the users on Hotels.com. It is a pleasure to know that you have enjoyed your stay between us and that we have reached your expectations regarding the service of our team and our facilities and as well about our gastronomy we offer. For the entire team will be a great pleasure to host you again amongst us in the future, in this, your home in Majorca. Warmest Regards, Nicole Bakunts, Guest Experience Manager

Dear Thomas, First of all, allow me to thank you for choosing our Hotel de Mar, Gran Meliá during your last visit to Majorca, as well as for sharing your nice feedback with all the users on Hotels.com. It is a pleasure to know that you have enjoyed your stay between us and that we have reached your expectations regarding the service of our team and our facilities and as well about our gastronomy we offer. For the entire team will be a great pleasure to host you again amongst us in the future, in this, your home in Majorca. Warmest Regards, Nicole Bakunts, Guest Experience Manager

Dear Ms. Aline,It was a pleasure to have you at Hotel de Mar, Gran Meliá and we are glad to hear that you had such a special stay! We are inspired every day to create the best experiences in each of our guest and nothing make us happier than this review.We look forward to welcoming you back very soon.Kindest,

Gentilissimo Sig. Adamo, la ringraziamo di cuore per aver scelto l'Hotel de Mar, Gran Meliá ancora una volta. e per aver condiviso il suo feedback. Siamo felici di sapere di essere riusciti ancora a soddisfare le sue aspettative e ci auguriamo di cuore di poter accoglierla nuovamente al più presto. Un cordiale saluto, Maria AnsaloneGuest Experience Manager

Dear Mr. Klausen, It is a pleasure to greet you from Hotel de Mar, Gran Meliá. On behalf of the entire team, we would like to thank you for your recent visit and time spent in transmitting us your valuable comments about your experience with us. Your support enable us to keep improving our service aiming to fulfill all the guests' satisfaction. We truly regret to realize that we could not meet your expectations at this occasion. Unfortunately, as per local legislation we are not allowed to lower the air conditioning under the 19,5ºC. Nevertheless we take good note of your preferences for future stays in order to provide a further better experience. I sincerely hope we can have another opportunity to host yo. It will be a pleasure to personally take care of all the details of your next reservation and make you feel at home. Best regards, Maria Ansalone Guest Experience Manger

Dear Guest, thank you for your visit to Hotel de Mar, Gran Meliá and nice feedback shared. We do hope to welcome you back soon again. Kindest, Maria Ansalone Guest Experience Manager

Dear Guest, thank you for your recent visit to Hotel de Mar, Gran Meliá. We are glad to realize such a great appreciation of our service and look forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager