2/10
We booked this apartment for April 27th to May 2nd and, upon our return from Cadiz, for May 9 th to the 12th. we booked through VRBO. The apartment was "HOSTED" by Holidays2M. Malaga .Upon our arrival at their office, we were told there was no record of our booking., despite having received an email, before our departure, confirming it. However, after an hour in their office , they discovered we had indeed booked.!!
We were then given the keys to the apartment and a sheet of paper giving instruction for the use of the TV, air conditioning and WIFI. The latter was incorrect and the AC and TV(just as a matter of interest) did not work.
The next day I went to the office to inform them of the problems and, also, to check that the second booking had been confirmed.IT HAD NOT .Fortunately, we found another ,far superior apartment, for less money, for our return from Cadiz.
There seems to be a total lack of communication between VRBO and HOLIDAYS2MALAGA. The latter are ARE NOT "HOSTS" in the true sense of the word but merely a TOTALLY INCOMPETENT LETTING AGENCY, who knew nothing about the apartment .If, when you see an apartment, listed on VRBO, that is "HOSTED"(a joke term) AVOID it like the PLAGUE. Holidays2Malaga are a total and utter disgrace,
peter
Séjour de 5 nuits en avril 2022