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Beoordelingen van Líbere Málaga La Merced

3.5 out of 5
Líbere Málaga La Merced
Calle Granada 73, Málaga

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 7 van 30 beoordelingen" "
Gastenscore: 8 - Goed. 12 van 30 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 30 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 30 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 30 beoordelingen" "

8,8/10

Netheid

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Lene

Reisde met een groep
Positief: Netheid
There was an extra sofa for two people but it was not possible to use it, as there was not enough space. We paid for late check out, but the housekeeper kept distrurbing by knocking on the door 3-4 times to check if we were still there. Very noisy at night because of bars in the neigbourhood.
3 nachten verbleven in april 2024
Reactie van The Líbere Málaga La Merced op 14 mei 2024
Hi Lene, We're sorry for the inconveniences you share with us in your review. We take note about your feedback, and we will certainly take it into account to improveKindest regards,

6/10 – Redelijk

LESLIE, PLONEIS

Positief: Netheid, voorzieningen
Appartement très joli et très bien placé mais beaucoup trop bruyant. Fenêtre pas isolée, le bruit entre comme si la fenêtre était ouverte. Même avec des boules quies le bruit est toujours présent.
3 nachten verbleven in maart 2024
Reactie van L'équipe de Líbere Málaga La Merced op 18 mrt 2024
Merci pour votre commentaire, Leslie.Nous vous remercions pour ce feedback que nous allons revoir en interne pour améliorer nos services.Bien cordialement,

8/10 – Goed

Leena

1 nacht verbleven in februari 2024
Reactie van The Líbere Málaga La Merced team op 9 feb 2024
Thank you Leena!

6/10 – Redelijk

FERNANDO, GERENA

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
El alojamiento es fantástico, muy cómodo, tiene todo lo necesario para pasar unos días a gusto en Málaga, el servicio que prestan es estupendo y la ubicación es céntrica como buscamos al planificar el viaje. Pero, la ubicación no es la mejor, pues hay un bar en la puerta muy ruidoso, además no está bien insonorizado el apartamento y se oye mucho jaleo a altas horas de la madrugada en la calle. Lo siento pero no repetiremos y no lo recomiendo si buscan un sitio tranquilo en el centro
3 nachten verbleven in januari 2024
Reactie van El equipo de Líbere Málaga La Merced op 6 feb 2024
Hola Fernando, Muchas gracias por compartir tu experiencia con nosotros. Un saludo,

8/10 – Goed

Qamar uddin

Positief: Voorzieningen
4 nachten verbleven in januari 2024
Reactie van The Líbere Málaga La Merced team op 19 jan 2024
Thank you for your review, Qamar!Kindest regards

8/10 – Goed

Sandy

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stayed in the 3 bedroom, 2 shower with pullout couch so fits 7 people. The one downside is that wherw the pull out and one bedroom are you get alot of noise at night. So no light sleepers in these areas. Everything else was good.
2 nachten verbleven in december 2023
Reactie van The Líbere Málaga La Merced team op 26 dec 2023
Thank you for sharing your experience with us, Sandy.We take note about your feedback, it helps us to improve our services.Kindest regards,

8/10 – Goed

Luciana

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van El equipo de Líbere Málaga La Merced op 26 dec 2023
¡Gracias Luciana!

8/10 – Goed

Susanne

Reisde met een groep
Positief: Comfort kamer
Negatief: Netheid
Det var ingen städning alls o vi bodde 5 nätter , inte äns sopborste så man kunde sopa bort sand , läget var bra och mot betalning kunde man önska tidig/sen utcheckning samt bagage rum
5 nachten verbleven in augustus 2023
Reactie van The Líbere Málaga La Merced team op 8 sep 2023
Hi Susanne, Thank you for your feedback. We take note about your comments, it helps us to improve our servicesKindest regards

6/10 – Redelijk

Carsten

3 nachten verbleven in juli 2023
Reactie van El equipo de Líbere Málaga La Merced op 29 aug 2023
¡Gracias Carsten!

2/10 – Ontzettend slecht

Rachel

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The property is very centrally located, which is very convenient for the guests that wishes to be within walkable distance from the historic center. However, there was no hot water available in the shower any of the days I was there, the A/C did not work at all either. I sent a message to the property and no one ever got back to me on the topic. Recently I received a call from the property claiming that they will charge me a fee because I smoked on the premises, which did not happen. I do not smoke, and I did not have any guests visit me during my one-night stay here. Besides that, there is no reception, so you are not able to hold your luggage at the place before you check-n or after you check out, unless you pay an extra fee for late check that may or may not be available. I travelled all around Spain during this last visit, stayed at 4 different hotels and this has been the worse, the only good thing was the location. I'm very disappointed in their service overall.
Reactie van The Líbere Málaga La Merced team op 7 jun 2023
Hello Rachel, Thank you for sharing your experience with us, and first of all we want to express our most sincere apologies for any inconvenience that may have been caused At Líbere we seek to offer the best possible experience to our clients, based on technology but with the best customer service. Therefore, we have a team of agents available 24 hours a day for whatever you may need both before and during your stay. There is no physical reception, but we are there whenever you need us.We’ve just checked your reservation, and we don’t have any notification about what happened. We would have loved to know about it so that we could have the opportunity to help you, and make your stay more comfortable.Kindest regards,

6/10 – Redelijk

Geverifieerde reiziger

Budget apartment at great location
Stayed in a Studio at this "Smart" hotel for 7 nights. Pros: Building is at the beginning of a very busy corridor leading into the Jewish Quarter. Taxi waiting area within a few feet. Great location as it is close to everything. Building is secure, although one must ensure that the main door is completely locked after the buzzer. To Consider: Mattress and pillows are of cheap quality - really very thin. Housekeeping did not bother to change the comforter which had a rather large ink stain; comforter did not even have a cover, just the insert. Sheets also had some old yellow stains. Nespresso machine provided, but no pods and sugar. Laundry machine in room but no detergent. There is a restaurant downstairs - it gets really loud at night, even if you are on the other side of the building. The walls are really thin, so you hear everyone walking, moving chairs, having conversations, guests slamming the main door, walking up the stairs, etc. BTW, no staff at the apartment. You need to call them on the phone for everything. Experience: On the day of my checkout, sewage cleaning was going on in the building, but guests were not informed. The entire building smelled so bad. I vomited once and then resorted to spraying perfume into a mask and wore it while I was getting myself ready.
7 nachten verbleven in mei 2023
Reactie van The Líbere Málaga La Merced team, op 26 mei 2023
Thank you for your feedback. At Líbere we strive to ensure that our guest’s stay is the best they could have, so we take note of your feedback, it helps us to improve our services.Kindest regards,

8/10 – Goed

Luis Fernando

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in april 2023

8/10 – Goed

Ove

Positief: Comfort kamer
Enjoyed the apartment, the facilities and especially the locaton in the Calle Granada, close to the Plaza de la Merced. Our stay was really nice. Chech-in/out made easy by e-mail. Good value all in all. The only concern was that the apartment had been smoked in earlier. We did not like that smell. Not too disturbing, but the busy streets are loud all night.
2 nachten verbleven in februari 2023
Reactie van Líbere Málaga La Merced op 28 feb 2023
Thank you for sharing your experience with us Ove. We take note about your feedback so we can improve our services. Kindest regards,The Líbere Málaga La Merced team,

8/10 – Goed

Joohee, Palo Alto

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

4/10 – Matig

Hendry

Negatief: Comfort kamer
Veldig dårlig standard på møblene som er på rommert. Senga er grusom å ligge i sofaen enda værre. Mye støy fra gata vanskelig å sove. Dårlig rengjøring .
12 nachten verbleven in november 2022

10/10 – Uitstekend

Nora

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Las instalaciones buenisimas y la ubicacion

10/10 – Uitstekend

nicola

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in. Amazing location. Clean and modern studio. Would recommend.
1 nacht verbleven in oktober 2022

4/10 – Matig

Jonathon

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
never left a review, but just found this entire experience so unacceptable. i requested and paid for late checkout the night before. i heard nothing from the hotel other than my payment was accepted and assumed me late checkout was permitted. i was told 30 minutes before checkout that it was declined… whatever i sorted it out but then my backpack zippers both broke and i could no longer close my bag. the chat function is useless, so i caller. asked for 10 minutes to run down to one of the many stores below and buy a new bag quickly. i was told that i was not allowed 10 minutes and that if i left i would be locked out and my stuff would be thrown out. i left anyway because really i dare you to throw anything out and see how that pans out with the police and court case for a 10 minute extension. for the price they charge for such awful service i do not recommend this place. at best this is a 1.5 star hotel, so if you’re good with that then stay. i’m not.
1 nacht verbleven in oktober 2022

8/10 – Goed

Theresa

Zakenreiziger
Positief: Netheid
Malaga in style
Very clean, minimally decorated studio with a wonderful bathroom and balcony (where enjoyed morning coffee and evening wine), right in the heart of Malaga. On busy Calle Granada, which is fabulous and terrible, as late at night the street noise of revellers can be quite loud into the wee hours and early mornings you hear businesses setting up shop. Love the church bells. Love the electronic key system. Room could use some coffee pods for the Nespresso machine and dishsoap and sponges!
5 nachten verbleven in september 2022

6/10 – Redelijk

Cornelia

1 nacht verbleven in september 2022

8/10 – Goed

Michele

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
In pieno centro, ottima qualità prezzo.
1 nacht verbleven in september 2022

8/10 – Goed

Paul

Positief: Netheid, comfort kamer
Modern Private Space In Busy City
Modern clean private studio , electronic check in. Download the app and at precisely 3pm your room number and access code appears on the app. Washing machine was useful but no dryer. Contacted for user instructions but was sent a manual in Spanish. So I’m presuming no drying facility which is somewhat unhelpful if only staying a few nights. No where to dry the clothes. The bed was comfortable and air Con good. The only issue was the outside noise which from inconsiderate vendors dragging tables and shouting after midnight packing up. My room was directly next to a courtyard used by bar vendors so extremely noisy. It makes the hotels quiet policy from 10pm hypercritical and a waste of time. I would however stay again because it was super modern and high tech with un intrusive access in and out. You are protected by CCTV which is good oh and there is a lift . Location was great with a taxi rank just on the main road ( near the tunnel ). Train station 20 mins walk
1 nacht verbleven in september 2022

6/10 – Redelijk

Claire Joan

Reisde met partner
Positief: Netheid, voorzieningen
We booked a studio apartment which was nicely decorated, clean and modern. It was located in a great part of town in the old town, near to main tourist attractions and not too far to walk to the harbour and beach. The only thing I wish I’d know when booking is that there is no on site reception or luggage storage, and the only way to communicate is via an online reception chatbot on the Líbere app. When we had a few issues with our stay this method of communication proved to be quite laborious. We had no hot water for the duration of our stay which I was told would be fixed but despite contacting the online reception team via the chatbot everyday and one visit from the online reception team, it never got fixed. The walk-in shower also leaked due to poor design and we had to constantly mop up water. The toilet seat was also broken but once reported via the app was fixed asap. We couldn’t check in until 3pm so booked a secure locker nearby via the Libere app. I didn’t receive confirmation of how to access the locker before our stay and when I couldn’t get a response from the online reception team on the day, I ended up having to pay for a new locker. The online reception team finally sent details through but it was too late by then. The apartments are located next to bars and restaurants so it was quite noisy at night when we were trying to sleep with people talking, drinking and eating outside and proprietors dragging bins around until the early hours.
3 nachten verbleven in september 2022

10/10 – Uitstekend

Isabel

1 nacht verbleven in september 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
2 nachten verbleven in september 2022

10/10 – Uitstekend

Alaa

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It is amazing. very clean, eco-friendly. active communication. well-equipped. location is really good.
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

tony

Positief: Netheid, comfort kamer
Parfait pour être au cœur de la vie à malaga
J’avais choisi le studio avec grand balcon et je ne le regrette pas . L’immeuble a été rénové cet année et ça se voit , tout est quasi neuf Et très bien équipé. Idéalement placé calle granada , toutes commodités à proximité et quartier hyper vivant donc parfait bruyant! Le balcon était parfait pour prendre le petit déjeuner. La réception est entièrement numérique et ça marche très bien. L’appli libère est très bien faite. Les 4 nuits passées dans le studio nous ont permis de vivre un excellent séjour à malaga !
4 nachten verbleven in augustus 2022

8/10 – Goed

Fabian

Positief: Netheid
very well located and absolutely modern appartment
Awesome appartment in a perfect location to explore Malaga and it's old city. Also very modern and nice appartment. Still (also because of the location) it was very loud and you heard all the noise from the people outside. To make it a perfect appartment, maybe it makes sense to isolate the windows. As common business travellers, we always have earplugs with us so it was not a huge issue but you will definitely need them!
1 nacht verbleven in juli 2022