Hôtel Maiko, Minamiuonuma

« We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

« 部屋は綺麗で居心地は良かったです。 »

« Very friendly staff. They accommodated all our needs. Thank you for the great stay! »

« 食事、客室、施設からおもてなしまで、全てが上質な旅館でした。 »

« 周りには何もなく、駅までは本数の少ない電車かバスで行く必要がある。 施設は全体的に古いですが、綺麗な状態です。 »

« 不錯 »

« 風呂が広くてよいです。 »

« 素敵でした。また行きたい。 »

« It was great experience staying at this place. Right after we went to gala Yuzawa ski came back to the hotel and dipped ourselves into the large Ofuro in the basement. Smoking was not allowed inside or well outside the house so it was the only problem me and my friends faced during the stay but all in all we enjoyed our stay at the place. Place is warm and cozy. Recommend for friends and family or in groups over 5 people. »

« Nice onsen, room and location »

« 温泉は入りやすかった 施設は清潔に保たれていた 店員は日本語があまり得意ではなさそうでした »

« The hotel is located near the ski lift, which is very convenient. You can also rent your ski gear from the hotel. The continental breakfast is very good. However, the hotel is really outdated and dirty. The common areas were full of live and dead bugs, and the wifi was not accessible in the room. The room was clean though, but some bugs made their way to the room. There is only one restaurant in the town. It is a 12 minute walk from the hôtel and it closes early (6pm). Cash payment only. There...