Terras

Beoordelingen van Vila Galé Santa Cruz

4 out of 5
Vila Galé Santa Cruz
Rua de Sao Fernando, 5, Santa Cruz

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 122 van 237 beoordelingen" "
Gastenscore: 8 - Goed. 86 van 237 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 237 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 237 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 237 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Cora, Den Haag

Positief: Netheid, comfort kamer
Ideaal voor vliegveld
Vanuit het hotel zie je ieder vliegtuig aankomen en vertrekken. Dat klinkt weinig aantrekkelijk als het Schiphol zou zijn, in Santa Cruz is het een attractie. Het hotel ligt in een klein plaatsje en is ideaal als je de volgende ochtend vroeg vliegt. Je bent binnen 5 minuten op het vliegveld. Hotel is op zich prima. De wifi op de kamer werkt niet.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een prima hotel met mooie ligging
Een erg goed hotel in een rustig dorp. Fijne kamers met een mooi uitzicht op de oceaan. Zorg ervoor dat je aan de "sea-side" zit. Mooie ligging direct aan de oceaan & boulevard. Prima dus. De gratis shuttle bus service naar Funchal is handig. Bovendien op korte afstand van openbaar vervoer (bus). Auto huren is wel aan te raden. Zeer tevreden over dit hotel & ligging. Een aanrader.

8/10 – Goed

Maarten, Kopenhagen, Denemarken

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolute aanrader
Kwaliteits hotel op steenworp afstand van vliegveld. Kamers voldoen absoluut aan de verwachtingen. Schone kamers en badkamer. Zeezicht kamer aan te bevelen, anders uitkijk op bergen en dorp. Vriendelijk hotelpersoneel, fantastisch ontbijt buffet. Auto huren is aan te bevelen, aangezien hotel aan de zuid-oost kant van Madeira ligt.

10/10 – Uitstekend

wilma, Enschede Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
gaaf hotel
we hebben met zijn tweeen in de meivakanie 2009 7 nachten in dit hotel overnacht. onze kamer was royaal, had een leuk zitje maar vooral het balkon was geweldig. uitzicht op de oceaan en het zwembad maar ook lekkere stoelen om buiten te zittten.het vliegveld ligt op 500 meter afstand maar daar heb je absoluut geen last van. mocht ik weer naar madeira gaan dan boek ik zeker dit hotel.

10/10 – Uitstekend

Michael-Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles war so, wie erwartet. Das ist heutzutage selten.
7 nachten verbleven in april 2024
Reactie van Lcaldeira op 29 apr 2024
Sehr geehrter Gast,Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.Luis Caldeira( Hoteldirektor)

8/10 – Goed

Clare

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Large, clean facility, close to restaurants and airport. Just a bit noisy.
1 nacht verbleven in februari 2024

8/10 – Goed

Abhay

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very quiet and convenient
2 nachten verbleven in februari 2024

8/10 – Goed

NEIL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Fraser

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023
Reactie van lcaldeira op 19 nov 2023
Obrigado pelo seu comentário

2/10 – Ontzettend slecht

Maria

4 nachten verbleven in oktober 2023
Reactie van lcaldeira op 4 dec 2023
Than k you

6/10 – Redelijk

ALBERTO, Grand Island

Reisde met familie
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
6 nachten verbleven in oktober 2023
Reactie van lcaldeira op 2 nov 2023
Dear Alberto,Thank you for your comments. We apologize if we couldn't be up to some of your expectations but let us express our gratitude by thanking you for sharing your comments with us. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Santa Cruz Hotel team, we hope we have the honour of hosting you again in a near future.Kind regardsLuis Caldeira(General Manager)

8/10 – Goed

Roland, Gränichen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr nahe am Flughafen. Speisesaal etwas unpersönlich.
1 nacht verbleven in oktober 2023
Reactie van lcaldeira. op 27 okt 2023
Sehr geehrter Gast,Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.Luis Caldeira( Hoteldirektor)

8/10 – Goed

Annette von

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Der Flughafen ist zwar in unmittelbarer Nähe, da wir aber den ganzen Tag unterwegs waren, ist das für uns nicht relevant gewesen.
7 nachten verbleven in september 2023
Reactie van lcaldeira op 13 sep 2023
Dear Annette,Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Yours faithfully,Luis Caldeira(General Manager)

10/10 – Uitstekend

Meirav

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van lcaldeira op 13 sep 2023
Dear Meirav,Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Yours faithfully,Luis Caldeira(General Manager)

2/10 – Ontzettend slecht

Patricio

2 nachten verbleven in juli 2023

10/10 – Uitstekend

Maria

4 nachten verbleven in mei 2023
Reactie van Lcaldeira op 4 mrt 2024
Dear Guest,Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Yours faithfully,Luis Caldeira(General Manager)

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van Lcaldeira op 4 mrt 2024
Dear Guest,Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Yours faithfully,Luis Caldeira(General Manager)

10/10 – Uitstekend

Ribert

2 nachten verbleven in mei 2023
Reactie van Lcaldeira op 4 mrt 2024
Dear Guest,Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Yours faithfully,Luis Caldeira(General Manager)

6/10 – Redelijk

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable, but boring
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
1 nacht verbleven in april 2023
Reactie van Lcaldeira op 2 mei 2023
Dear Michael,Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Yours faithfully,Luis Caldeira(General Manager)

10/10 – Uitstekend

Alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant stay
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
1 nacht verbleven in april 2023
Reactie van Lcaldeira op 26 apr 2023
DearAlan, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel. Your comments are very valuable for us and for our future guests. We look forward to having you back again! Yours faithfully, Luis Caldeira (General Manager)

6/10 – Redelijk

Jose da Costa

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2023
Reactie van Lcaldeira op 23 mrt 2023
Estimado José Costa, Muito Obrigado pela sua preferência. Obrigado pelo seu comentário. Ficamos satisfeitos em saber que aproveitou bem a sua estadia e esperamos voltar a vê-lo num hotel Vila Galé "perto de si". Melhores Cumprimentos Luis Caldeira (Director Geral)

10/10 – Uitstekend

Manuel Aveiro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The creek that runs near the building was not clean! It smells at times . Has nothing to do with the property I. Want to thank you . I hope to be back soon! I enjoyed Thank you agian .
20 nachten verbleven in februari 2023
Reactie van Lcaldeira op 17 mrt 2023
Dear Manuel, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for stay in Madeira Island. We were very pleased to read your message about our hotel. Your comments are very valuable for us and for our future guests. We look forward to having you back again. Yours faithfully, Luis Caldeira (General Manager)

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Lcaldeira op 15 mrt 2023
Estimado Cliente, Muito Obrigado pela sua preferência. Obrigado pelo seu comentário. Ficamos satisfeitos em saber que aproveitou bem a sua estadia e esperamos voltar a vê-lo num hotel Vila Galé "perto de si". Melhores Cumprimentos Luis Caldeira (Director Geral)

10/10 – Uitstekend

Leonid

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean hotel with ocean view, 5 min from the airport
1 nacht verbleven in februari 2023
Reactie van Lcaldeira op 20 feb 2023
Dear Leonid, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Luis Caldeira (General Manager)

10/10 – Uitstekend

Felisberto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van Lcaldeira op 30 jan 2023
Dear Felisberto, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests. We look forward to having you back again! Yours faithfully, Luis Caldeira (General Manager)

8/10 – Goed

Sven

1 nacht verbleven in januari 2023
Reactie van Lcaldeira op 23 jan 2023
Dear Sven, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for stay in Madeira Island. We were very pleased to read your message about our hotel and staff. Your comments are very valuable for us and for our future guests. We look forward to having you back again. Yours faithfully, Luis Caldeira (General Manager)

4/10 – Matig

Elina

1 nacht verbleven in december 2022
Reactie van Lcaldeira op 4 mrt 2024
Dear Guest,Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Yours faithfully,Luis Caldeira(General Manager)

8/10 – Goed

Torill

1 nacht verbleven in november 2022
Reactie van Lcaldeira op 25 nov 2022
Dear Toril, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for stay in Madeira Island. We were very pleased to read your message about our hotel and staff. Your comments are very valuable for us and for our future guests. We look forward to having you back again. Yours faithfully, Luis Caldeira (General Manager)

10/10 – Uitstekend

Eduardo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Lcaldeira op 4 mrt 2024
Dear Guest,Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Yours faithfully,Luis Caldeira(General Manager)

10/10 – Uitstekend

Dagmar, Burlington

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property near the airport. We had a 5 am departure so we had to leave at 3 am. I recommend this property. Some staff at the front desk was not too friendly.
1 nacht verbleven in oktober 2022
Reactie van lcadeira op 31 okt 2022
Dear Dagmar, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for stay in Madeira Island. We were very pleased to read your message about our hotel. Your comments are very valuable for us and for our future guests. We look forward to having you back again. Yours faithfully, Luis Caldeira (General Manager)

10/10 – Uitstekend

Malgorzata

1 nacht verbleven in oktober 2022
Reactie van lcadeira op 31 okt 2022
Dear Malgorzata, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for stay in Madeira Island. We were very pleased to read your message about our hotel. Your comments are very valuable for us and for our future guests. We look forward to having you back again. Yours faithfully, Luis Caldeira (General Manager)

6/10 – Redelijk

Daniel

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it's sort of a "resort-style" hotel but just didn't hit the mark on actual service. Don't get me wrong, the hotel is nice, the views are great and right on the beach... it's just the beach is all rock and stone so you can't really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe's type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I'm sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
3 nachten verbleven in oktober 2022
Reactie van lcaldeira op 14 nov 2022
Dear Daniel, Thank you very much for your comments about your experience in Vila Galé Santa Cruz Hotel. We apologize if we couldn't be up to some of your expectations but let us express our gratitude by thanking you for sharing your comments with us. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Santa Cruz Hotel team, we hope we have the honour of hosting you again in a near future. Kind regardsLuis Caldeira(General Manager)

8/10 – Goed

Stephen, Waterlooville

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Beautiful, clean hotel. Mean on towels and water. Planes passed by frequently but not a problem for us,
3 nachten verbleven in september 2022
Reactie van lcaldeira op 28 sep 2022
Dear Stephen, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for stay in Madeira Island. We were very pleased to read your message about our hotel. Your comments are very valuable for us and for our future guests. We look forward to having you back again. Yours faithfully, Luis Caldeira (General Manager)

10/10 – Uitstekend

Marrla

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful pool area and view. Wonderful staff, working hard despite a shortage of available staff, the ones that were there were working really hard to make up for it.
4 nachten verbleven in augustus 2022
Reactie van lcadeira op 25 aug 2022
Dear Marrla, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for stay in Madeira Island. We were very pleased to read your message about our hotel. Your comments are very valuable for us and for our future guests. We look forward to having you back again. Yours faithfully, Luis Caldeira (General Manager)

8/10 – Goed

Daniel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2022
Reactie van lcadeira op 10 aug 2022
Dear Daniel, Thank you very much for your evaluation. Hoping to welcome you again in a near future . Best regards The Management

6/10 – Redelijk

Idriss

Reisde met partner
Negatief: Netheid
There was no room cleaning until we asked them to even then did not do a proper job cleaning .There was no kettle in the room so I asked the room cleaning lady she said No they do not provide in room. I asked in reception the Lady Chris gave me one straightaway. We booked half board the evening meal would not give us water unless we paid we have had HB before that included soft drinks water and tea/coffee very disappointed buffet choice was not great. They told us we must buy a cap when using the swimming pool which I think is unfair they should provide them as I have never come across paying for a swimming cap for men and women its their rules they should provide. The spa facilities have communication problem different staff tells you different things ie booking sauna steam room Jacuzzi towels etc just annoying really. The reception area is just dead and gloomy they put out some kind of refreshing drink there which always looks dirty and staled seem like its been there for days. The shuttle service was good . The staff at check in reception desk need to be more friendly approachable rather than being serious and finish with you as quick as possible. I must say the young Lady at the reception desk who works nights only 19 or 20 years of age was absolutely fantastic always listened helpful very professional she is 10 out of 10 she should be given a medal wishing her all the best in her very bright future she truly deserve. All in all it was ok not great but yeah thanks
3 nachten verbleven in juni 2022
Reactie van lcadeira op 30 jun 2022
Dear Idriss, Thank you for your comments. We apologize if we couldn't be up to some of your expectations but let us express our gratitude by thanking you for sharing your comments with us. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Santa Cruz Hotel team, we hope we have the honour of hosting you again in a near future. Kind regards Luis Caldeira (General Manager)

10/10 – Uitstekend

Christina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful!
1 nacht verbleven in juni 2022
Reactie van lcadeira op 27 jun 2022
Dear Christina, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for stay in Madeira Island. We were very pleased to read your message about our hotel. Your comments are very valuable for us and for our future guests. We look forward to having you back again. Yours faithfully, Luis Caldeira (General Manager)

10/10 – Uitstekend

francoise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel confortable, personnel accueillant
Hôtel agréable et confortable, le personnel est accueillant, dommage que le parking de l’hôtel soit payant. Bouteilles d'eau dans le frigo offertes, manque les mouchoirs et le petit café dans la chambre.
4 nachten verbleven in juni 2022
Reactie van lcaldeira op 9 jun 2022
Cher Client, Nous tenons à vous remercier d'avoir pris le temps de nous faire part de votre opinion sur votre expérience dans notre hôtel. C'est avec grand plaisir que nous apprenons que vous avez passé un agréable séjour en notre compagnie. Nous espérons vous accueillir à nouveau très bientôt. Bien cordialement, Luis Caldeira

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Confortable room, great location near airport, spa facilities, good breakfast. Unfortunately no early check-in was possible. Recommended for a relaxing stay.
1 nacht verbleven in mei 2022
Reactie van lcaldeira op 9 jun 2022
Dear Guest, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests. We look forward to having you back again! Yours faithfully, Luis Caldeira (General Manager)

8/10 – Goed

Karen

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
7 nachten verbleven in mei 2022
Reactie van lcadeira op 27 jun 2022
Dear Karen, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for stay in Madeira Island. We were very pleased to read your message about our hotel. Your comments are very valuable for us and for our future guests. We look forward to having you back again. Yours faithfully, Luis Caldeira (General Manager)

8/10 – Goed

Héloïse

Positief: Netheid, staat van de accommodatie en faciliteiten
Personnel à revoir
Très bel hôtel, point positif étant la piscine ayant une vue directe sur la mer. Côté négatif, la literie est assez dure, de plus le personnel semble assez facilement ennuyée par les réclamations. Notamment un appel au room service où on nous redirige vers un numéro qui ne répond pas et on le signale à plusieurs reprises. Le personnel fini par décrocher sur l’autre ligne et nous raccroche au nez. Plusieurs appels après, la personne au bout du fil souffle lorsque nous commandons deux sandwichs. Peu mieux faire niveau service. Cependant le personnel du petit déjeuner est très agréable.
2 nachten verbleven in mei 2022
Reactie van lcadeira op 27 jun 2022
Dear Héloise, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for stay in Madeira Island. We were very pleased to read your message about our hotel. Your comments are very valuable for us and for our future guests. We look forward to having you back again. Yours faithfully, Luis Caldeira (General Manager)

10/10 – Uitstekend

marie france

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Emplacement de notre chambre
7 nachten verbleven in april 2022
Reactie van Lcaldeira op 3 mei 2022
Dear Marie, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Luis Caldeira (General Manager)

8/10 – Goed

Martin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice Hotel on the beach with great places to walk. Lots of restaurants at walking distance. We would have liked to have a mini-fridge in the room. Super fast internet! (90mb )
1 nacht verbleven in april 2022
Reactie van lcaldeira op 29 apr 2022
Dear Martin, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Luis Caldeira (General Manager)

10/10 – Uitstekend

Jens

1 nacht verbleven in april 2022
Reactie van lcaldeira op 10 mei 2022
Estimado Jens, Muito obrigado pela sua preferência. Luis Caldeira (Director Geral)

10/10 – Uitstekend

Pietro, McLean

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr gutes Hotel in der Nähe zum Flughafen. Je nach Windrichtung sind die Flieger aber gut zu hören...
14 nachten verbleven in april 2022
Reactie van lcaldeira op 18 apr 2022
Dear Pietro, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests. We look forward to having you back again! Yours faithfully, Luis Caldeira (General Manager)

10/10 – Uitstekend

Gary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel in a stunning location
4 nachten verbleven in april 2022
Reactie van lcadeira op 13 apr 2022
Dear Guest, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests. We look forward to having you back again! Yours faithfully, Luis Caldeira (General Manager)

8/10 – Goed

Glenn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2022
Reactie van lcadeira op 11 apr 2022
Dear Glen, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests. We look forward to having you back again! Yours faithfully, Luis Caldeira (General Manager)

10/10 – Uitstekend

R

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2021
Reactie van lcaldeira op 4 jan 2022
Estimado Cliente, Muito obrigado pela sua preferência. Luis Caldeira (Director Geral)

8/10 – Goed

Roman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van lcaldeira op 4 jan 2022
Estimado Roman, Muito obrigado pela sua preferência. Luis Caldeira (Director Geral)

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved it
Beautiful hotel, in perfect location and really friendly staff. Lots to see nearby to the hotel, and nice and close to the airport for an early flight. Would definitely stay again.
1 nacht verbleven in november 2021
Reactie van lcaldeira op 23 nov 2021
Dear Guest, Thank you very much for choosing the Vila Galé Santa Cruz Hotel for your stay in Madeira Island. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests. We look forward to having you back again! Yours faithfully, Luis Caldeira (General Manager)