Although the hotel is a little far from the center of the city, they have a good shuttle service and taxis are not expensive. Very good hotel, quiet and with a perfect service. The breakfast buffet is amazing.
Nice hotel with clean and spacious rooms with nice view on the Mekong River. Located a bit away from the heart of the city but provide a free shuttle service.
not a five star out of the way of everything have to pay 4 times more to get there and then pay to go anywhere from there as it is to far to walk anywhere had to fix the toilet myself.Took the bikes out had to fix the bike also
would be tough to give even a 3 star rating
The Grand ist eine wirklich schöne Anlage in ruhiger Lage direkt am Mekong. Die Einrichtung der Zimmer ist etwas in die Jahre gekommen aber noch ok. Negativpunkte sind das FrĂŒhstĂŒcksbuffet mit wenig Auswahl und eher auf Reisegruppen ausgelegt (groĂe Mengen pro Gericht aber geschmacklich eher Durchschnitt). Das Personal beim FrĂŒhstĂŒck war wenig aufmerksam und eher missgelaunt. Dadurch das einige Reisegruppen tageweise dort ĂŒbernachten ist das FrĂŒhstĂŒcksbuffet teilweise recht ĂŒberlaufen und der GerĂ€uschpegel im Hotel steigt teilweise deutlich an. Den Ort erreicht man ĂŒber das Hotelshuttle oder wer ne guten Fussmarsch schĂ€tzt kann auch diese Option wĂ€hlen. Der Ort selbst ist nett aber fĂŒr uns nicht wirklich beeindruckend
A truly relaxing hotel ,peacfull,beautiful location ,the food at the resturant was truley amazing ,staff were also so helpfull and tentative to any needs you may have.its a place to chill and look at the natural beauty of the mekong river with montains in the back ground. Rooms nice clean,bed was amazing , cant fault the place or the people.
This hotel was a welcome relief from the noise of other hotels where we had stayed. We enjoyed our three days here, although there were lots of glitches and irritating problems along the way. We were just glad to be in a beautiful location which was quiet.
The location is stunning and, whilst the breakfast was limited, the internet dropped out a few times, the service was patchy and the English speaking capability of staff is highly problematic, you'll still have a great time here. Each day the hotel organises a trip. We took the sunset cruise and was happy with it. We loved seeing the water buffalo too. To understand the hotel and avoid frustration just know that this is a very good 3 star hotel in a 5 star location. If you book with this in mind you won't be disapointed.
Preservation of its historical importance is an added bonus. The property is secluded, quite and has one of the best views on Luangprabang. Would definitely return.
My only complaint is the shuttle to town and airport is not on schedule and available when needed. Had to call for a taxi service.