Good morning, MichelleThank you for making us aware of these problems. One thing I would like to tell you is that our wall is made of solid concrete. As per other guest slamming doors, is not in our control. if you would have asked the front desk staff member, they would have been happy to shift you in another room. Once again, our apologies to you for the inconvenience. I will train my housekeepers and laundry staff for the problems that you have made us aware of.thank you,

Dear, KathyYour reservation is confirmed through expedia.com, we have no control over the tax-exempt. Please contact expedia.com Any other questions related to service and your stay please contact the front desk.

Thank you for bringing this to our attention. It is not in our hands to charge you taxes. You have made your reservations through a third party. Please become a member of G6 program and they will help you. they also will lower the rate.Thank you

I apologize for the inconvenience caused by the other guest. I also apologize for the about the price of the room. our priced were locked in for the derby weekend. the 100.00 was refunded to you. I will look at your guest folio and check room to fix the front door problem.thank you

we apologize for the inconvenience. Our staff will be trained on these matters

Your safety is our priority. The police would have been called if you had to endured that much of disturbance. It was the Kentucky derby, and everyone were in the festive mood that weekend. Sorry for the inconvenience.

Thank you for the encouragement we work really hard for the satisfaction of our customers.

We have fixed our lights. Sorry, but we have to be fair to all guests. Staff is not informed of any drug activities.

thank you

thank you

Hi Arlene, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

sorry for your experience. do give us a pleasure in treating you better

thank you

I apologize for the unsatisfactory experience you encountered at our property. Please give us another chance to make your experience better. I will give you a 10% discount next time when you choose to stay with us.Thank you

Thank you, for review.

Sorry, for the inconvenience caused! I will implement clerk training.

sorry, but it is our policy. thank you for your stay

we will train our staff.

Sorry, for the inconvenience. We recently taken over this property and are in the process of reorganizing the management and maintenance of the hotel I apologize on behalf of my staff. Please come and see us again when you are traveling through the area would like to serve you with a positive experience.

Sorry, for your experience at Motel 6. If we were aware while your stay, our staff would have replaced the room for you. Also, the staff would have called the local police department for the nuisance. As we are transitioning from management to another. I want to assure you with a good hospitality service next time you are in our area. Please come and experience our service of serving you. once again sorry, our brand does not serve breakfast, only coffee from 6-10am.

thank you for bringing this to my attention. i will have it fixed as soon as possible.

thank you

thank you for your feedback. i will have the housekeeping fix it.

sorry for the inconvenience, the property is under new management, and we will fix your complaints.

Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

sorry for the inconvenience

Hi Traveler,Thank you for the amazing rating!! Maz K.#Team6

Hi Bob,Thanks for your review, we really appreciate the support. Maz K.#Team6

Hi Raymond,Thank you for positively rating your stay!!Maz K.#Team6

Hi Tiffany,Thank you for the excellent rating!! Maz K.#Team6

Hi Samuel,Thank you for the excellent review! Maz K.#Team6

Hi CarlishaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

Hi Tiffany,Thank you for the amazing review!Maz K.#Team6

Hi Alan, We are glad you enjoyed your stay!Maz K.#Team6

We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

Sorry for the inconvenience, thank you for the feedback.

Hi Ervys, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

Hi AlbertWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

Hi Leslie,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6