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Avis sur Vagabond Inn Convention Center Long Beach

2 out of 5
Vagabond Inn Convention Center Long Beach
150 Alamitos Ave, Long Beach, CA

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 180 avis sur 1011." "
Note des voyageurs de 8 (Bien), d’après 186 avis sur 1011." "
Note des voyageurs de 6 (Satisfaisant), d’après 220 avis sur 1011." "
Note des voyageurs de 4 (Médiocre), d’après 206 avis sur 1011." "
Note des voyageurs de 2 (Horrible), d’après 219 avis sur 1011." "

6,2/10

Propreté

6,6/10

Personnel et service

5,4/10

Équipements

5,4/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

4/10 Médiocre

LAURENCE

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

MARION

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très déçu
Les photos de l'hôtel ne sont pas à jour il n'y a plus de piscine ni de spa c'est recouvert de béton et sert de parking comme on peut le voir sur la photo donc on paie le prix mais pas les services. L'hôtel est vieux et les draps de lit sont troués et une odeur forte dans la chambre. Le petit déjeuner est très limité pour du continental peu de choix et seulement 3 tables.
Séjour de 2 nuits en octobre 2023

2/10 Horrible

Marie

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Venez ici vraiment si vs n’avez pas d’autre choix
Hôtel mytheux, sols sales , personnel désagréable qui n’a pas envie de travailler « Petit déjeuner » horrible et deco des années 50.. Venez ici vraiment si vous n’avez pas d’autre choix
Séjour de 4 nuits en septembre 2023

2/10 Horrible

Marine

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Nul!!!!
Hôtel très décevant, pas d eau chaude, chauffage bruyant ainsi que la chasse d'eau !!! Il faut donner donner aussi une caution, du jamais vu dans un hôtel !! Pas de petit déjeuner alors compris dans le tarif !!!!
Séjour de 2 nuits en décembre 2021

8/10 Bien

Katia, St Martin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Piscine et jacuzzi au top. Chambres propre. Personnel sympa
Séjour de 2 nuits en février 2020
Réponse de Customer Care Team le 2 févr. 2021
Dear guest, Thank you for choosing our Hotel to stay with us. We apologize for the disappointment you described or if there any inconvenient caused. We appreciate you sharing your feedback given us an opportunity to improve future guest satisfaction. We trust that everything else was in order, and we look forward to having you back soon for another pleasant stay during your next trip to this area. Best Regards, Customer Care Team

6/10 Satisfaisant

Robert

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Hôtel conforme à son standard mais maintenance pas à la hauteur. Prises de courant non fonctionnelles, vitres non lavées depuis une éternité, lavabo presque bouché.
Séjour de 2 nuits en février 2020
Réponse de Customer Care Team le 2 févr. 2021
Dear guest, Thank you for choosing our Hotel to stay with us. We apologize for the disappointment you described or if there any inconvenient caused. We appreciate you sharing your feedback given us an opportunity to improve future guest satisfaction. We trust that everything else was in order, and we look forward to having you back soon for another pleasant stay during your next trip to this area. Best Regards, Customer Care Team

6/10 Satisfaisant

Jjean.Pierre

Les points forts : Personnel et service
lla place est moyenne mais proche de la mer et du port pour bateau de croisiere qui etait notre recherche principale
Séjour de 1 nuit en février 2020
Réponse de Customer Care Team le 2 févr. 2021
Dear guest, Thank you for choosing our Hotel to stay with us. We apologize for the disappointment you described or if there any inconvenient caused. We appreciate you sharing your feedback given us an opportunity to improve future guest satisfaction. We trust that everything else was in order, and we look forward to having you back soon for another pleasant stay during your next trip to this area. Best Regards, Customer Care Team

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 1 nuit en février 2020
Réponse de Customer Care Team le 2 févr. 2021
Thank you for your positive response. Hope you have enjoyed at our great location. we look forward to having you back soon for another pleasant stay during your next trip to this area. Best Regards, Customer Care Team

2/10 Horrible

haseebullah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The parking is not good
Séjour de 1 nuit en mai 2024

8/10 Bien

Judy

Les points faibles : Équipements
Stayed here 2 nights. Very very noisy. Kids running up and down the hallway with no concern for other people! The traffic on the blvd is ridiculous.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Trinity

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Judith D

Les points faibles : Équipements
It was a fine stay for the price and close to everything. My problem was sooooo much street noise and it sounded like someone was playing a soft bass most of the night.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

2/10 Horrible

KEN

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The worst bed I've ever had the displeasure of not being able to sleep in. Also noisy. Also, the ad said 'continental breakfast included', but when we arrived there was a sign in the lobby saying "breakfast discontinued as of April 1". and no way to reach Vagabond management (I tried and tried) AWFUL AWFUL AWFUL
Séjour de 1 nuit en mai 2024
Réponse de s le 23 mai 2024
Dear Ken,We're truly sorry for the inconvenience you experienced during your recent stay. Your feedback is invaluable to us, and we're taking immediate action to address the issues you raised. Please accept our sincere apologies, and we hope to have the opportunity to restore your faith in our services in the future.

10/10 Excellent

Franklin

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The staff was excellent.
Séjour de 1 nuit en mai 2024
Réponse de VB le 22 mai 2024
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.

6/10 Satisfaisant

Richard

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de VB le 22 mai 2024
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.

8/10 Bien

Francisco

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
N/a
Séjour de 2 nuits en mai 2024
Réponse de FD le 21 mai 2024
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.

2/10 Horrible

Crystal

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was scary, and the roof leaked on the bed all night
Séjour de 1 nuit en mai 2024
Réponse de VB le 14 mai 2024
We're deeply sorry to hear about your inconvenience . Your feedback is crucial to us, and we're already taking steps to address the issues you've raised. We are making renovations to the property and ensuring cleanliness and guest comfort are our top priorities and we regret falling short during your stay.

2/10 Horrible

Tayvin

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The whole thing was just nasty. We got into our first apartment and the whole thing smelt of smoke and just felt musky which is funny because the one rule they have is to not smoke in the rooms. They moved us into a third floor room which we thought would be an upgrade but we were shocked to find the opposite. The bed was rock hard and the bed cover had a huge stain that looked like a piss stain. The blanket inside the cover had many cigarette burns and the sheets were coarse and rough. The tv was about 20 years old and the room lacked the common things found in normal rooms like a fridge, microwave, and even a safe. It was the bare minimum of everything and the shower was tough to figure out since they switched the cold and hot tubes so hot was cold and cold was hot. Just a terrible experience and woul never stay here again
Séjour de 2 nuits en mai 2024
Réponse de s le 23 mai 2024
Dear Tayvin,We're sincerely sorry to hear about your disappointing experience during your recent stay. Your feedback is concerning, and we apologize for falling short of your expectations. Rest assured, we take your comments seriously and will address the issues you raised promptly to ensure improvements are made. We hope you'll consider giving us another chance to provide you with a more pleasant stay in the future.

10/10 Excellent

Darlene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
😎
Séjour de 1 nuit en mai 2024
Réponse de S le 10 mai 2024
Thank you, Darlene! We're thrilled you had a fantastic experience See you again soon!

6/10 Satisfaisant

Alycia, Chewelah

Voyage en groupe
Les points forts : Personnel et service
Bed not great
Séjour de 1 nuit en mai 2024
Réponse de S le 10 mai 2024
Hi Alycia, thank you for your feedback. We're sorry to hear that the bed didn't meet your expectations. We continuously strive to improve our accommodations, and your input helps us do just that. We hope you'll give us another chance to provide you with a more comfortable stay in the future. Your satisfaction is our priority!

10/10 Excellent

Carlos

Séjour de 1 nuit en mai 2024

2/10 Horrible

Masahiro

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Horrible service because of the double charge. Our reservation was booked via Expedia. However, the hotel charged on my credit card as well. You need to keep your eye on credit card invoice if you stay this hotel
Séjour de 1 nuit en mai 2024
Réponse de VB le 14 mai 2024
We're sorry for the inconvenience you experienced. We'll address the payment issues immediately. If you have further concerns, please contact us directly.

8/10 Bien

Cristian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place to stay in Long Beach near the ocean.
Séjour de 2 nuits en avril 2024
Réponse de Habib le 29 avr. 2024
Dear Guest.Thank you for choose our Hotel and also many thank for your good stay here and for good comments.Hope will see you again.Thank you

2/10 Horrible

Jeff Alan

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So outdated and dirty could not sleep mold in windows just gross!!
Séjour de 1 nuit en avril 2024
Réponse de S le 1 mai 2024
We're sorry for the inconvenience you experienced. We'll address the cleanliness issues immediately. If you have further concerns, please contact us directly.

6/10 Satisfaisant

Shelley, North Saanich

Voyage en groupe
Les points forts : Propreté
TV didn't work.
Séjour de 3 nuits en avril 2024
Réponse de S le 1 mai 2024
We apologize for the inconvenience with the TV during your stay. Rest assured, we're addressing the issue promptly.

8/10 Bien

David

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
I shouldn’t complain too much cuz it was only 10 minute walk to dntwn area where the Indy Grand Prix was @. For $200 ave/night it seemed like a lot for place was just there. Dings & wall patches(lots)in walls, different grout colors in same area, a cigarette burn in bedspread, thin(but clean) small towels, loud creaking squeaking doors & bed springs, the thinnest walls I’ve ever seen(those last 2 make for an interesting combo lol), & not a single picture or decoration in room. But the owner was nice, the sheets & towels were clean & smelled fine, the Wi-Fi worked great, & we had a close place to stay when booking only a week before event…so given the same conditions I would do it again. I would not if not pressed for time & the need to be close to dntwn. I’m also guessing the price wud be more reflective of the property if there wasn’t a 150k person event eating up the rooms in the area(supply & demand … remember Econ 101? - fair is fair.) Also strange or @ least new to me was the request for a $100cash damage deposit to be returned after inspection @ checkout. He ran my visa at checkin. The inspection was fast w/ a phn call to housecleaning, but now I will need to follow it up to make sure I receive the credit back to my card. I asked if I get a credit for cleaning a quarter size spot on the bedspread (by soaking w/h2o which erased it completely); but he didn’t think it was as funny as I did. I think the owner means well, it’s just tough to run a self owned biz these days.
Séjour de 2 nuits en avril 2024
Réponse de S le 1 mai 2024
Thank you for sharing your detailed feedback. We're glad you found our location convenient and appreciated our clean sheets, towels, and reliable Wi-Fi. We're continuously working to improve our facilities and services based on guest input, and we'll take your comments into consideration. We hope to welcome you back for an even better experience in the future.

10/10 Excellent

Lassi

Les points forts : Personnel et service
Very nice place to rest Agura Grandprix nights =)
Séjour de 3 nuits en avril 2024
Réponse de S le 1 mai 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us during the Agura Grand Prix nights. We hope to welcome you back again soon for another pleasant experience.

8/10 Bien

Maxine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice origami
Séjour de 1 nuit en avril 2024
Réponse de S le 1 mai 2024
Dear Maxine,Thank you for your kind words about our origami! We're glad you appreciated the little touches during your stay. We hope to see you again soon for another enjoyable experience.

8/10 Bien

Hosni

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ok
Séjour de 6 nuits en février 2024
Réponse de S le 1 mai 2024
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.

8/10 Bien

Rune

Les points forts : Propreté et personnel et service
Sentralt ved bla. Formula Drift og Long Beach grand prix. Begjynner å bli litt nedslitt men fungerer greit. Stort greit rom, med stol, sofa og bord og egen spiseroms del med bord og stoler. Savnet kjøleskap på rommet.
Séjour de 3 nuits en avril 2024
Réponse de S le 1 mai 2024
Takk for tilbakemeldingen din! Vi er glade for å høre at beliggenheten vår var praktisk for deg under Formula Drift og Long Beach Grand Prix. Vi tar notat av dine kommentarer angående tilstanden til rommet og savnet kjøleskap, og vi vil se på mulighetene for forbedring. Vi håper å ønske deg velkommen tilbake ved en annen anledning.

2/10 Horrible

Dylan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
stench in room was terrible. There are other affordable hotels in long beach that are much cleaner.
Séjour de 2 nuits en avril 2024
Réponse de S le 1 mai 2024
We apologize for the unpleasant experience. We take cleanliness seriously and will address the issue immediately. Thank you for bringing this to our attention.

2/10 Horrible

Bipin

Séjour de 3 nuits en avril 2024
Réponse de S le 1 mai 2024
We're deeply sorry to hear about your inconvenience . Your feedback is crucial to us, and we're already taking steps to address the issues you've raised. Ensuring cleanliness and guest comfort are our top priorities, and we regret falling short during your stay.

8/10 Bien

Antwain

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Very quiet
Séjour de 1 nuit en avril 2024
Réponse de S le 1 mai 2024
Dear Antwain,Thank you for your feedback! We're pleased to hear you enjoyed the peaceful atmosphere during your stay.

6/10 Satisfaisant

Roy

It was convenient to down town Long Beach
Séjour de 3 nuits en mars 2024
Réponse de S le 1 mai 2024
Dear Roy,Thank you for your feedback. We're glad to hear that our location was convenient for your visit to downtown Long Beach. We appreciate your stay and hope to welcome you back in the future.

4/10 Médiocre

Jessica

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
It was insanely loud, walls and ceiling super thin and there was no smoke detector in the room
Séjour de 1 nuit en mars 2024
Réponse de S le 1 mai 2024
We apologize for the noise disturbance and any inconvenience caused during your stay. Ensuring our guests' safety and comfort is our top priority, and we take your feedback seriously. Rest assured, we'll address the issues you've raised promptly. Thank you for bringing them to our attention.

8/10 Bien

Karely

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly Staff, great location
Séjour de 1 nuit en mars 2024
Réponse de S le 1 mai 2024
Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and enjoyed our convenient location. We appreciate your stay and hope to welcome you back soon for another great experience.

4/10 Médiocre

Joshua

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de S le 1 mai 2024
We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments are valuable to us as we strive to improve our services. We hope to have the opportunity to welcome you back and provide a better experience in the future.

10/10 Excellent

Michelle

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de S le 1 mai 2024
Dear Michelle,Thank you for your excellent rating! We're thrilled to hear that you had a great experience with us. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future.

10/10 Excellent

MA BERTHA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
..
Séjour de 2 nuits en mars 2024
Réponse de S le 1 mai 2024
Dear Ma Bertha,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future.

10/10 Excellent

Jose

Séjour de 1 nuit en mars 2024
Réponse de S le 1 mai 2024
Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoyed your stay and hope to welcome you back soon.

4/10 Médiocre

Darlene M

Voyage en groupe
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
What I like was it's close to the Shoreline. Hotel is old, need some print, and a refrigerator, microwave in each room. Too noisy, all night, and more parking.
Séjour de 2 nuits en mars 2024
Réponse de S le 1 mai 2024
Thank you for choosing our hotel for your stay. We appreciate your feedback and will take your suggestions into consideration for future improvements. We're glad you enjoyed our proximity to the Shoreline. Your satisfaction is important to us, and we hope to welcome you back for a better experience in the future.

10/10 Excellent

Barbra, San Bernardino

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de S le 1 mai 2024
Dear Barbra,Thank you for your positive rating! We're delighted that you had a great experience with us. If you have any feedback or suggestions for us, we'd love to hear them.

6/10 Satisfaisant

David

Séjour de 1 nuit en mars 2024
Réponse de S le 1 mai 2024
Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel suitable for your needs. Your satisfaction is important to us, and we look forward to welcoming you back for an even better experience in the future.

10/10 Excellent

Ranferis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For the price it a good experience, the water pressure was good, the water was hot, the ice machine was working. The Wi - Fi need improvement, it needs to be more stable.
Séjour de 2 nuits en mars 2024
Réponse de S le 1 mai 2024
Thank you for your positive feedback! We're glad to hear that you had a good experience with us, especially regarding the water pressure and temperature. We appreciate your feedback about the Wi-Fi and will work on improving its stability. We hope to welcome you back for another great stay in the future.

2/10 Horrible

andre

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The worst customer service experience I ever had as a traveler start off. They need cash deposit only totally rude. Totally rude place smell like urine checked in and checked out within 30 minutes. That’s how bad experience was I would not ever recommend my worst enemy to check in to the most disrespected hotel
Séjour de 1 nuit en mars 2024
Réponse de S le 1 mai 2024
Dear Andre,We're truly sorry for the extremely disappointing experience you had during your stay. Providing excellent customer service and maintaining a clean and comfortable environment are our top priorities, and we regret that we fell short of meeting your expectations. Your feedback is crucial to us, and we'll address these issues immediately. Please accept our sincerest apologies for the inconvenience caused.

2/10 Horrible

Sarah

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Did not even want to shower there.
Séjour de 1 nuit en mars 2024
Réponse de S le 1 mai 2024
We apologize for the disappointment you experienced during your stay. Your comfort and satisfaction are important to us, and we regret that we did not meet your expectations. If you have any specific feedback or concerns you'd like to share with us, please don't hesitate to reach out.

4/10 Médiocre

Rosalba

Les points forts : Personnel et service
Les points faibles : Propreté
Guests above my room were too noisy, stumping for hours, it sounded very loud, until after midnight. Bathtub hade black mildew on the tiles. Floor was dirty. Bedspread had big greasy stains.
Séjour de 1 nuit en mars 2024
Réponse de S le 1 mai 2024
We apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we will address the noise disturbances and cleanliness issues immediately. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short during your visit. Thank you for bringing these matters to our attention.

10/10 Excellent

Daisy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice staff
Réponse de S le 1 mai 2024
Dear Daisy,Thank you for your positive feedback! We're delighted to hear that you found our staff very nice. We appreciate your kind words and hope to welcome you back for another great stay in the future.

4/10 Médiocre

Kam Wo

Voyage d’affaires, Voyage en couple
Les points forts : Propreté et personnel et service
Next to petro station and main road, extremely noisy Window insulation is very bad
Séjour de 5 nuits en février 2024
Réponse de S le 1 mai 2024
We apologize for the noise disturbances you experienced during your stay. Your comfort is important to us, and we regret that we fell short in providing a peaceful environment. Your feedback about the window insulation is noted, and we will address this issue to enhance the quality of our accommodations. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.