Dear Herbert,Thank you for your feedback. We apologize for the inconvenience of the trash can placement in the restaurant. This does not reflect our standards, and we will address this with our team to ensure a more pleasant dining environment for our guests. Your comments are valuable to us as we strive to improve our services. We hope to have the opportunity to serve you better in the future.

Dear Sergei,We appreciate your feedback and regret to hear that your experience did not meet your expectations. Ensuring a comfortable and enjoyable stay for our guests is our top priority. We acknowledge your concerns about the property's condition and understand the importance of maintaining high standards throughout our facilities.Please know that we continuously strive to enhance and update our property to better meet the needs and preferences of our guests. Your feedback is valuable to us as we work towards improving our offerings and ensuring that we provide an exceptional experience for all our guests.If you have any further feedback or if there's anything specific you would like to share, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future and demonstrate the improvements we have made.Best Regards,

Dear Craig,Thank you for sharing your feedback. We understand the importance of having a variety of food options available to our guests. We're sorry to hear that you found the choices insufficient. We'd like to mention that our property offers three restaurants on-site, aiming to provide a diverse range of dining experiences. Your comments are valuable to us, and we'll continue to explore ways to enhance our food offerings to better meet the needs of our guests. If you have any specific suggestions or preferences, please feel free to share them with us. We appreciate your input and hope to have the opportunity to exceed your expectations in the future.Warm Regards,

Dear Ebony,Thank you for your feedback. We're glad to hear that your stay was pleasant and that our staff could promptly address your concern.We apologize for the inconvenience caused by the smell of smoke on the third floor. While our facility is non-smoking, we understand how the proximity of the outdoor smoking area can be disruptive. We're pleased we could move you to a higher floor to improve your experience.Your satisfaction is important to us, and we appreciate your understanding. If there is anything else we can do to make your next stay more comfortable, please let us know. Thank you for staying with us, and we hope to welcome you back soon.Best,

Dear Jakob,We apologize for the inconvenience and frustration caused by the parking charges and the issues with your room. Your feedback is important to us, and we will address these concerns with our team to ensure improvements are made. Regarding the parking charges, we understand your concerns and will review our parking policies to ensure they are fair and transparent for all guests. We do our best to offer a fair and competitive rate relative to the general market of the surrounding area. Additionally, we apologize for any discomfort caused by the room's size and the issue with the running water. Please know that we take your feedback seriously, and we will work to rectify these issues for future guests. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Best Regards,

Dear Tanisha,We apologize for the inconvenience you encountered during your stay. We regret that the initial room you were assigned did not meet our standards, and we apologize for any discomfort you experienced. Additionally, we're sorry to hear about the difficulties with the shower in the second room. Your comfort is important to us, and we will address these issues with our team to ensure they are resolved promptly. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to provide you with a better stay in the future.Warm Regards,