Piscine couverte, chaises longues

Avis sur The Langham, London

5 out of 5
The Langham, London
1C Portland Place, Regent Street, London, England

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 822 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 127 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 29 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 1002." "

9,8/10

Propreté

9,6/10

Personnel et service

9,6/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel in London.
I got to London from Montreal on april 26th morning. I had a booking to another hotel thru Hotels.com. Check-in was a disaster at the other place. I canceled and I booked at the Langham for 5 nights. 15 minutes after I was checking-in at the Langham. The lady at the Langham took good care of us with an amazing attitude. From there until the end of our stay, everything was amazing. Staff...food...Artesian bar...main restaurant...room...10/10.
Séjour de 5 nuits en avril 2023
Réponse de Guy Charles Owen Hotel Manager The Langham, London le 3 mai 2023
Dear Marc, thank you for your positive 10/10 feedback following a most enjoyable stay here at The Langham, London. I am glad to hear that your experience was smooth and delightful. I hope to have the pleasure of welcoming you back in the not too distant future.

10/10 Excellent

LIONEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2023
Réponse de Guy Charles Owen Hotel Manager The Langham, London le 3 mai 2023
Dear Lionel, thank you for your 10/10 endorsement, I'm glad you enjoyed your stay. We hope to see you again soon. Sincerely, Guy Charles Owen Hotel Manager The Langham, London

8/10 Bien

pamela

Séjour de 2 nuits en octobre 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
Séjour de 4 nuits en novembre 2019

10/10 Excellent

anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2019

10/10 Excellent

MICHAEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
London 5 Stars
Great stay at a level who corresponds to a 5* Hôtel
Séjour de 1 nuit en mai 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien. Ce serait encore mieux si plus de personnel parlait français
Séjour de 3 nuits en janvier 2019

10/10 Excellent

Romain

Chambre confortable, personnel très aimable et super petit déjeuner !
Séjour de 1 nuit en novembre 2018

10/10 Excellent

PIERRE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
La vie de palace en toute simplicité !
Un palace très ancien rénové au gout du jour, le personnel est très sympa et attentif à la demande de la clientèle. La situation de l'hotel est parfaite pour ceux qui veulent séjourner au coeur de Londres sans prendre de taxi, ni le métro. Vous pouvez tout faire a Pied, Regent street, Oxford streeet, Picadily circus, les salles de spectacles, et le quartier de soho.
Séjour de 2 nuits en novembre 2018

8/10 Bien

Nicola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Expérience check-in a été longue et laborieuse, dommage car tout le reste est top.
Séjour de 1 nuit en octobre 2018

10/10 Excellent

Carlota y David, Vigo (Espagne)

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ROYAL !
Luxe authentique, personnel aimable et infiniment discret. Je recommande la chambre exécutive qui donne accès au salon lounge, le rêve ! Petit-déjeuner fantastique (du champagne aux jus détox...), les meilleurs oeufs brouillés de la planète ! Le jour de notre départ, nous avons demandé à emporter quelques viennoiseries, pas de souci, elles nous ont été remises dans un "magnifique panier rose" au nom de l'hôtel avec 2 bouteilles. Adorables ! Nous y retournerons...
Séjour de 3 nuits en février 2018

10/10 Excellent

silvio a.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un palace international
Très bel hôtel avec des chambres très confortables, un personnel extrêmement accueillant et dévoué. Excellente situation géographique pour les accros du shopping, au cœur de Marylebone. Bar et restaurants de très haute qualité à l’intérieur même de l’hôtel. Parfait en tous points
Séjour de 2 nuits en janvier 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Salle de guy trop rudimentaire
Disponibilité du personnel et excellents restaurant.
Séjour de 1 nuit en juin 2017

10/10 Excellent

nicolas, lyon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfais
Hotel idéalement placé en haut de régent street. Proximité pour shopping inégalable. L hotel est très propre et de très haute qualité, le personnel est très aimable .

10/10 Excellent

Michael

Voyage en groupe
Les points forts : Équipements
Outstanding in every aspect
Séjour de 3 nuits en mai 2024

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

8/10 Bien

Ming Wai

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
I ordered superior room from 28/4 to 4/5. So far, the staffs were very helpful and friendly that I have ever seen. However, the assigned room was not like the room’s description posted at their Langham hotel official website. They mention that the hotel room features large picture windows, plenty of natural daylight, and a gorgeous courtyard or city view. But, my room did not have any view. It has faced to so dirty roof top. I never open the window during my holiday. I was very disappointed I paid so much money for about 6 nights but resulted I got the room with such bad view. Could you please check if they provided the incorrect room type for me?

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very good in every way.
Séjour de 3 nuits en avril 2024
Réponse de The Langham, London le 7 mai 2024
Dear Michael,Thank you for your positive review following a most enjoyable stay at The Langham, London. I am delighted to learn that you had a fabulous stay from the moment you arrived until the time you unfortunately departed. I am a firm believe that a hotel is only as good as the staff it employs and I am extremely fortunate to work with an amazing team! Thank you again for your glowing comments and I very much look forward to playing host to you again in the coming months ahead.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Terrence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well located and very comfortable updated but traditional feel.
Séjour de 4 nuits en avril 2024
Réponse de The Langham, London le 7 mai 2024
Dear Terrence,Thank you for taking the time to leave such a glowing five star review following your recent stay here at The Langham, London and I am thrilled to learn that you had a most enjoyable stay. We are extremely proud of our heritage and our history books certainly makes for good reading - full of interesting facts and definitely worth a read or at least a skim through during one's stay! I greatly appreciate your continued support of our iconic hotel and very much hope to have the pleasure of welcoming you back on many future occasions.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Tom

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Langham is a magnificent and classy hotel. The staff is friendly and helpful. The rooms are clean and the bathroom/shower facilities are all excellent. There's a nice choice of dining in the hotel as well, with plenty of other restaurants within easy walking distance.
Séjour de 6 nuits en avril 2024
Réponse de The Langham, London le 7 mai 2024
Dear Tom,Thank you for taking the time for positing such a positive review following a most enjoyable stay at The Langham, London. The building itself oozes in history, having opened our doors originally back in 1865, The Langham was the first hotel to have hot and cold running water and of course the first hotel with hydraulic lifts!I am thrilled to hear that your Langham, London experience has been memorable including our hotel location, the refined service levels, and the attention to the fine details in our rooms.I hope to have the pleasure of welcoming you back again soon.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Shauna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super location and service.
Séjour de 4 nuits en avril 2024
Réponse de The Langham, London le 7 mai 2024
Dear Shauna,Dear Heather,Thank you for your positive 5 star feedback following a most enjoyable stay here at The Langham, London.I am glad that you had the opportunity to explore London using our central and convenient location as a base and that our staff provided you with excellent service during your visit. I hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Heather

Amazing!
Séjour de 6 nuits en avril 2024
Réponse de The Langham, London le 7 mai 2024
Dear Heather,Thank you for your positive 5 star feedback following a most enjoyable stay here at The Langham, London. I hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Bruce

Séjour de 3 nuits en avril 2024

10/10 Excellent

Ashley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I'm not usually into the luxury hotel scene but wanted someplace safe and quiet as I was traveling alone with my teenage daughter. This checked all the boxes, super safe neighborhood and although I was disappointed by getting an inside room without a view, it was super quiet. BBC headquarters is nearby which means even extra security on the street. The hotel was luxurious and beautiful. Our room was cleaned at least 2x daily. We had a daily fruit platter in our room and shortbread cookies. Lovely tea, coffee and water service in the room was complimentary. Easy walking access to Oxford Circus, shopping, etc.. Some good dining options in the area. Easy to get anywhere in the city or to airport from here. Recommended for peace of mind.
Séjour de 7 nuits en avril 2024
Réponse de The Langham, London le 30 avr. 2024
Dear Ashley,What a glowing five star review to read and thank you for sharing your feedback on what can only be described as a most enjoyable first stay here at The Langham, London.Luxury, comfort, value for money and excellent service have to be the key points to take into consideration when booking a five star hotel in London. With so many options available to you, I am thrilled that you chose us and thank you for the continued recommendation. Now that you have experienced true Langham hospitality, I do hope that you will allow us another opportunity of welcoming you back to The Langham, London in the coming months ahead.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Syeda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel. Excellent service
Séjour de 3 nuits en avril 2024
Réponse de The Langham, London le 19 avr. 2024
Dear Syeda,Dear David,Thank you for your positive 5 star review following a most enjoyable stay here at The Langham, London. I do hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

4/10 Médiocre

Mallory

Séjour de 3 nuits en mars 2024
Réponse de The Langham, London le 7 mai 2024
Dear Mallory,Thank you for taking the time to post a review of your stay at The Langham, London. I am dissappointed to hear that we did not live up to your expectation. If nothing else, thank youfor your visit and I hope you will perhaps give us the opportunity to welcome you back in the future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Lauren

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing experience. Gorgeous hotel and amenities, with phenomenal staff.
Séjour de 3 nuits en avril 2024
Réponse de The Langham, London le 19 avr. 2024
Dear Lauren,Thank you for taking the time to tell us about your lovely experience at The Langham, London. We are delighted to know you enjoyed your stay with us and that you found the hotel gorgeous with phoenomenal staff. We hope to welcome you back with us at The Langham, London in the not too distant future.Sincerely,Benjamin NgHotel MangerThe Langham, London

10/10 Excellent

Pablo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
G
Séjour de 3 nuits en mars 2024
Réponse de The Langham, London le 10 avr. 2024
Dear Pablo,Thank you for taking the time to post such a glowing five star review following your recent stay here at The Langham, London. I am delighted to learn that you thoroughly enjoyed your stay and I do hope that you will allow us another opportunity of playing host to you again in the coming months ahead.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Carol, Houston

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel with stellar service! Loved every minute. Location outstanding!
Séjour de 3 nuits en avril 2024
Réponse de The Langham, London le 10 avr. 2024
Dear Carol,What a great five star review to read and I appreciate you taking the time to share your compliments with me following your recent stay here at The Langham, London. I agree, a hotel is only as good as the team it employs and I have to stay, I work with the best team! Thank you praising the colleagues on the service afforded to you. I very much hope to have the pleasure of welcoming you back to The Langham, London on many future occasions.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Francesco

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Practically perfect in every way. Wonderful and helpful staff. Beautifully appointed rooms. Wonderful housekeeping. Beautiful building and facilities like pool and gym. Great in room dining and The Wigmore attached pub service and food were excellent. Perfect location near Oxford Circus and the tube. We spent 10 nights there and I only have good things to say.
Séjour de 10 nuits en mars 2024
Réponse de The Langham, London le 8 avr. 2024
Dear Francesco, Wow - what a fantastic review! I am absolutely thrilled to learn that you enjoyed your recent stay here at The Langham, London! When booking any five hotel you always have high expectations and rightly so - I am delighted to learn that we certainly exceeded your expectations with our flawless service and great facilities. We are indeed extremely fortunate with our most central location - a stone's throw from the high end retail offerings on Regent Street / Oxford Street and of course the excellent transport links that can get you around London with ease. We will certainly keep up the good work and continue to deliver first class customer care with natural warmth and I very much look forward to having the pleasure of welcoming you back to The Langham, London on many future occasions.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Pedro

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Langham is by far one of the top 3 hotels that I have stayed. As a frequent traveler who stays in 5-star hotels routinely, this is one of the best! Truly outstanding service, staff, and just a great facility.
Séjour de 4 nuits en avril 2024
Réponse de The Langham, London le 8 avr. 2024
Dear Pedro,Thank you for posting a five star review of your stay at The Langham, London. We are always most pleased to read great feedback about the team and excellent service, especially as we pride ourselves on offering something different in terms of first class customer care and service and of course always going the extra mile to exceed all of our guest's expectations.We look forward to the pleasure of extending a very warm welcome to you on your next visit to The Langham, London.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Catherine

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel, ideally located.
Séjour de 3 nuits en mars 2024
Réponse de The Langham, London le 8 avr. 2024
Dear Catherine,Thank you for your positive five star feedback following a most enjoyable stay here at The Langham, London.We are indeed extremely fortunate with our most central location - a stone's throw from the high end retail offerings on Regent Street / Oxford Street and of course the excellent transport links that can get you around London with ease.Once again, thank you for posting such a great five star review and I very much look forward to having the pleasure of welcoming you back to The Langham, London in the not too distant future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Tiara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the hotel. It was an amazing 5 star account
Séjour de 3 nuits en mars 2024
Réponse de The Langham, London le 2 avr. 2024
Dear Tiara,Thank you for your positive five star feedback following a most enjoyable stay here at The Langham, London. I hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Hani

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de The Langham, London le 2 avr. 2024
Dear Hani,Thank you for your positive 5 out of 5 review following a most enjoyable stay here at The Langham, London. I hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Yeyong

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
so quite room and comfortable bed.
Séjour de 3 nuits en mars 2024
Réponse de The Langham, London le 5 avr. 2024
Dear Yeyong,Thank you for the 5 star review following a recent stay here at The Langham, London.I certainly agree with you that the beds here at The Langham, London are certainly extremely comfortable and aid a great nights sleep! You certainly need to switch off your alarm when staying with us and enjoy a rightly deserved lie in! Great comments and I greatly appreciated the continued recommendation! I very much hope to have the pleasure of welcoming you back to your home away from home whenever your travels bring you back to London!Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

james

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Club lounge facility is excellent and staff were exceptional throughout -nothing ever a problem
Séjour de 3 nuits en mars 2024
Réponse de The Langham, London le 2 avr. 2024
Dear James,Now that is a lovely review to read! Indeed, we all pride ourselves on being able to create something different in terms of quality service and customer care that ensures our valued guests return time after time. The Club Lounge is just one example of how we can embrace quality service, each and every member of the team consistently goes that extra mile for our guests. Once again, great comments and I very much hope to have the pleasure of continuing to welcome you to The Langham, London over the course of the coming months ahead.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Avani

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Smells very nice
Séjour de 4 nuits en mars 2024
Réponse de The Langham, London le 2 avr. 2024
Dear Avani,Thank you for posting such a glowing five star review of your recent stay here at The Langham, London.We certainly aim to delight by offering our guests something different in terms of true hospitality and I am so pleased that you experienced this during your stay. Indeed, attention to detail is key to the successful running of any five star hotel, a prime example of this is our unique signature scent that guests encounter as they arrive - this coupled with the stunning floral displays in our lobby areas certainly makes for a most memorable arrival experience. I hope to have the pleasure of welcoming you back with us in the not too distant future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing! Every single member of The Langham London team cannot do enough for you - superb!
Séjour de 2 nuits en mars 2024
Réponse de The Langham, London le 2 avr. 2024
Dear Mark,What a glowing five star review to read and thank you for sharing your feedback on what can only be described as a most enjoyable first stay here at The Langham, London. Luxury, comfort, value for money and excellent service have to be the key points to take into consideration when booking a five star hotel in London. With so many options available to you, I am thrilled that you chose us and thank you for the continued recommendation. Now that you have experienced true Langham hospitality, I do hope that you will allow us another opportunity of welcoming you back to The Langham, London in the coming months ahead.Sincerely,Benjamin NgHotel ManagerThe Langham, London

8/10 Bien

Hisham

Voyage d’affaires
Les points forts : Propreté et personnel et service
Nice area close to oxford street. Way over priced for services offered.
Réponse de The Langham, London le 2 avr. 2024
Dear Hisham,Thank you for your positive 4 out of 5 star feedback following a most recent stay here at The Langham, London. We are happy to hear that you enjoyed your stay and liked the location. It would certainly be a pleasure to host you again the in coming months ahead.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Simon

Voyage en famille
Great location. Great staff.
Séjour de 4 nuits en mars 2024
Réponse de The Langham, London le 2 avr. 2024
Dear Simon,What a delightful review to read and thank you for taking the time to share your appreciation with me. We are happy to hear that you enjoyed your stay and liked the location and that our staff was friendly and provided you with excellent service during your visit.We look forward to the opportunity of welcoming you back in the near future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Angelina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had an amazing stay at the Langham with my family. All of the staff were extremely kind and helpful especially Lina with guest services! The location is wonderful being able to walk to the main shopping streets. The concierge are very knowledgeable about things to do and the area to point you in the right direction and the bell man are super kind as well making us feel welcomed. They have nice amenities and there lounge is extremely worth it with great meal/snack selections and superior service.
Séjour de 3 nuits en mars 2024
Réponse de The Langham, London le 2 avr. 2024
Dear Angelina,Thank you for your positive five star feedback following a most enjoyable stay here at The Langham, London.I am thrilled to learn that your Langham experience was exceptional from the moment you arrived, until the time that you sadly had to depart. Indeed, we are extremely fortunate with our most central location; a stones throw from the Oxford Street / Regent Street which of course is ideal for shopping and of course from the many sight seeing attractions that London has to offer.I very much look forward to having the pleasure of welcoming you back to The Langham, London in the coming months ahead.Soincerely,Benjamin NgHotel ManagerThe Langham, London

8/10 Bien

Marcella, Orland Park

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Langham is a beautiful hotel. We did have to change rooms because our room was above the Wigmore Restaurant and the music was very loud and we couldn’t sleep. I went down to the desk the next morning to let them know that I wanted a different room. They obliged right away.
Séjour de 4 nuits en mars 2024
Réponse de The Langham, London le 22 mars 2024
Dear Marcella,Thank you for taking the time to provide such a positive review following your recent stay at The Langham, London.I am so glad you enjoyed the exquisite surroundings of our beautiful hotel, and were looked after so well by our outstanding team. I am thrilled to hear that our team were able to facilitate the room move for you when requested. I very much hope to have the pleasure of welcoming you back to The Langham, London in the coming months ahead.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Simon

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Excellent location. Very friendly and attentive staff
Séjour de 4 nuits en mars 2024
Réponse de The Langham, London le 22 mars 2024
Dear Simon,Thank you for taking the time to post a 5 out of 5 review following your recent stay here at The Langham, London. When booking any five hotel you always have high expectations and rightly so - I am delighted to learn that we certainly exceeded your expectations with our flawless service and great facilities. We are indeed extremely fortunate with our most central location - a stone's throw from the high end retail offerings on Regent Street / Oxford Street and of course the excellent transport links that can get you around London with ease.We will certainly keep up the good work and continue to deliver first class customer care with natural warmth and I very much look forward to having the pleasure of welcoming you back to The Langham, London on many future occasions.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

yeoshua

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect place
Séjour de 4 nuits en mars 2024
Réponse de The Langham, London le 19 mars 2024
Dear Yeoshua,Thank you for your positive five star feedback following a most enjoyable stay here at The Langham, London. I hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable room. Reasonable price. Good location, Would certainly stay again.
Séjour de 6 nuits en février 2024
Réponse de The Langham, London le 4 mars 2024
Dear Nicole,Thank you for your positive 5 star feedback following a most enjoyable stay here at The Langham, London.I am delighted to hear that you enjoyed your time in residence with us with the wonderful location and our well-appointed rooms. I do hope that we will have the opportunity to welcome you back again for a flawless experience.Sincerely,Benjamin NgHotel ManagerThe Langham, London

8/10 Bien

Farhad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall amazing but the bed was amongst the worst bed I’ve ever slept on. It felt like a water mattress. They were great as far attention to details and overall very nice. The room we had it was probably the most abandoned area of the hotel and I didn’t feel too welcoming from anyone at the hotel. To be honest I didn’t even bother to ask to change the room.
Séjour de 4 nuits en février 2024
Réponse de The Langham, London le 1 mars 2024
Dear Farhad,Thank you so much for sharing your feedback following your recent stay at The Langham, London. We are deeply disappointed that in this instance we have failed to exceed your expectations. We endeavour to deliver a first class service in order to ensure that every guests' visit is unforgettable for the right reasons. If nothing else, thank you for your visit and for your feedback. I hope you will give us the opportunity to welcome you back in the future.Sincerely,Benjamin NgHotel ManagerThe Langham, London

10/10 Excellent

Eoghan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel in a super location
Séjour de 3 nuits en février 2024
Réponse de The Langham, London le 27 févr. 2024
Dear Eoghan,Thank you for your positive five star feedback following a most enjoyable stay here at The Langham, London.I am thrilled to learn that your Langham experience was exceptional from the moment you arrived, until the time that you sadly had to depart. Indeed, we are extremely fortunate with our most central location; a stones throw from the Oxford Street / Regent Street which of course is ideal for shopping and of course from the many sight seeing attractions that London has to offer. I very much look forward to having the pleasure of playing host to you again whenever your travels bring you back to the city in the future.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

10/10 Excellent

Byrne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing, amazing stay for a four day long weekend. Felt welcomed from the moment we arrived. The staff was extremely helpful and accommodating. The room was beautiful and the turn down service with the additional sleep traets were welcomed. The hotel is also in a great area- very walkable and also easy to public transportation. Could not recommend more- looking forward to my next stay!!
Séjour de 4 nuits en février 2024
Réponse de The Langham, London le 20 févr. 2024
Dear Byrne,What a delightful review to read and thank you for taking the time to share your appreciation with me! I am thrilled to learn that your Langham experience was exceptional from the moment you arrived, until the time that you sadly had to depart. Indeed, we are extremely fortunate with our most central location; a stones throw from the Oxford Street / Regent Street which of course is ideal for shopping and of course from the many sight seeing attractions that London has to offer. I certainly could not for a better endorsement of our iconic hotel and it is great to read that you will definitely be returning in the future. I very much look forward to having the pleasure of welcoming you back to The Langham, London in the coming months ahead.Sincerely,Benjamin NgDirector of RoomsThe Langham, London

8/10 Bien

Andrew Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de The Langham, London le 20 févr. 2024
Dear Andrew Thomas,Thank you for your positive 4 out of 5 review following your recent stay at The Langham, London. I hope to have the pleasure of welcoming you back in the not too distant future.Sincerely,Benjamin NgDirector of RoomsThe Langham, London