Piscine couverte, piscine extérieure, chaises longues
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Avis sur Quality Inn London

2.5 out of 5
Quality Inn London
400 Gop St, London, KY

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 111 avis sur 436." "
Note des voyageurs de 8 (Bien), d’après 129 avis sur 436." "
Note des voyageurs de 6 (Satisfaisant), d’après 92 avis sur 436." "
Note des voyageurs de 4 (Médiocre), d’après 60 avis sur 436." "
Note des voyageurs de 2 (Horrible), d’après 44 avis sur 436." "

7,2/10

Propreté

7,8/10

Personnel et service

6,2/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
parfait
hotel tres bien jacuzzi tres agreable avec piscine couverte
Séjour de 1 nuit en juin 2017

2/10 Horrible

Early

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The hot tub was out and the property did not update the site to reflect as such. Pool was dirty. Over all facility was clean and staff was courteous but ultimately a not so good stay as the hot tub was a key point of choosing.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Garrett

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Closeness to food.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Maryline

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements
We were very desatisfied with the cleanliness of the place, stain on bed sheets, carpet was swept but old cleanex behind bed stand and dust bunnies on the floor. The manager on duty came and changed the bed sheets but the pillows were awful too soft, I woke up with neck pain. Too expensive for what it was. The pool area is not sanatized like it should, and one of the window is falling apart. That place needs some serious remodeling. We won't be back!
Séjour de 1 nuit en mai 2024

2/10 Horrible

Eric

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Never again, Staff ignore customers at the counter when they are doing their thing, shift change or conversations between each other. They should place the customer first , then take care of what they need to do. Breakfast consist of toast, muffin or waffle. Over charged for stay in the end, because they said they didn’t have the room that was reserved. Sign to get to the property hard to see from the main road.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Erik

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet and just off the beaten path. Safe and comfortable
Séjour de 1 nuit en mai 2024

8/10 Bien

Phillip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was quiet, comfortable bed and clean
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lonnie

Séjour de 1 nuit en avril 2024

2/10 Horrible

Jennifer

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I just needed a place to rest my eyes because I was doing an 18 hr drive home from a family vacation and the tv cable wasn’t working and the door didn’t lock with our key card ! So I locked it by hand and put the chair in front of the door so I could get a few hours of sleep before I got back on the road
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Molly

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room 213 needs massive help in the bathroom. Toilet seat had cigarette burns and the whole door jam was falling off. Toilet was loose from the floor and ran constantly. Could only get to flush everyone in a while. Let staff know at checkout as they were very nice and said it was like that for a while….. so fix it.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Elton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
entrance rather hard to find
Séjour de 1 nuit en mars 2024

10/10 Excellent

Amber

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Ricky

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No turn dns. Towls. Toliet paper. They dont keep rm in check
Séjour de 3 nuits en mars 2024

8/10 Bien

Allison

Voyage en couple
Les points forts : Propreté et personnel et service
Disappointed the pool wasn’t running, and the Jerad for the hot tub didn’t work
Séjour de 2 nuits en mars 2024

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean , quiet place for the night
Séjour de 1 nuit en mars 2024

10/10 Excellent

Shayla

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en février 2024

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stay
Séjour de 2 nuits en février 2024

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 1 nuit en février 2024

8/10 Bien

Jacob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was a great place will except no pool or hot tub
Séjour de 1 nuit en février 2024

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Unit is dated but clean and acceptable. Breakfast was very limited in selection.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Richard

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
I arranged my stay in advance and online. The clerk checking me in did not know how to handle my reservation in their computer system and it took 35-40 minutes for her to check me in. Another gentleman whom walked in off the street with no reservation was checked in and in his room in 5 minutes. Very frustrating. Probably won’t stay at this property again.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Alishia

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Pool out of order and hot tub was green
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Jaehyun

Séjour de 1 nuit en janvier 2024

8/10 Bien

Martha Jean

Séjour de 1 nuit en janvier 2024

2/10 Horrible

Christian

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Jerrie

Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Judi

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Propreté et équipements
No water in the advertised indoor pool. The room was dirty. Anything that had stainless steel was rusty. The toilet made a loud noise everytime it was flushed, like a boat horn. The fan in bathroom did not work. The fridge had a continuous noise.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Juan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Got there, the property looked well maintained. We were greeted and were given great customer service. The front desk person was friendly and kind! The rooms were clean and organized but with a small hole in the ceiling nothing bad. Other then that I would def come back! There is also free breakfast. Sadly I didn’t get to go since my phone had a wrong time and woke up at 10am.
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Steve

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Property advertsed hot tub and heated pool. It had neither as pool was empty and under repair and the hot tub did not work. Since the human amenities were not functioning, staff were hosting stray cats in this area. Kibble food dish greeted you when entering the pool area (I have photos) and the aroma of cat piss graced the air inside. How nice....yuck. management would not offer a discount for these deficiencies, they just said "oh, we're so sorry" Truth there is yes, it wss a very sorry facility - stay elsewhere.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Lou

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Dennis

Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Srirangam

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Linda

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
The pool and hot tub were closed and the main reason we booked. Room was dated.
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Amber

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Shawn

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Elijah

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en novembre 2023

10/10 Excellent

DOUGLAS, ARLINGTON

Les points forts : Propreté et personnel et service
Great
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Tiffany

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This property was nothing like it was described as. The bathroom had black mold all over it. The breakfast was just cereal, coffee was nasty. The room was not very clean at all. All in general horrible place, checked out a day early because it was so bad.
Séjour de 2 nuits en novembre 2023

8/10 Bien

Katherine

Séjour de 1 nuit en novembre 2023

8/10 Bien

Maranda

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hot tub was unavailable
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Cathy G

Les points faibles : Infrastructures et conditions de l’hébergement
Our rooms did not get cleaned the whole time we stayed there From a Sunday night till Friday morning. I had to ask for towels & wash rags every night.
Séjour de 5 nuits en octobre 2023

8/10 Bien

Kenneth

Les points forts : Propreté et personnel et service
Pool was warm and great!!!
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Ashley

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious about it
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Paul

Les points forts : Personnel et service
There was limited Channels on the TV The room I booked was unavailable they gave me a substitute and there was no USB plugs for charging phone etc
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Linda

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Desperately needs upgrade, lamps are gummy with oils and rusting out, coffee pot missing a part causing half the water to be sprayed over the counter and at 8:30 complimentary breakfast was practically nonexistent. TV remote needed new batteries, at least that is what I thought made the tv nonresponsive. Bed was comfortable.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay friendly staff
Séjour de 3 nuits en août 2023

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place, unheard-of great price, Keep it UP!
Wish we could have stayed more than one night, will definitely be back. Clean room & common areas. **Hot breakfast**. Loved the decor of lobby, common areas, and room. Nice modern look. A/C worked great, actually got as cold as we like it, which is rare. Shower was nice with adjustable pressure, refreshing. Nice, attentive staff when we needed them, but didn't disturb us otherwise, which was much appreciated, as we were very tired. Staff works very hard doing multiple roles, hopefully they are paid accordingly. One person seems to be doing the job of several employees. Hot Tub does not work and may not be replaced/repaired. But pool area is nice. We enjoyed that the indoor and outdoor pools are connected and also clean. That was super fun for my daughter. Overall great place to stay at very reasonable price. London is a nice town, glad we stayed while visiting friends!!
Séjour de 1 nuit en septembre 2023

8/10 Bien

brad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

8/10 Bien

DONALD

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable and clean with very nice staff.
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Jennifer

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel of horrors
arrived at the hotel, checked in told him I was disabled,but they still gave me an upstairs, & they had no elevator.I finally make it up to the room. I put my key and open the door and there was a woman sleeping in the bed. I have never in my life she was terrified just as much as I was, I go back downstairs. Let me remind you it’s all the way at the end of the building and I had to walk back to the office and let them know that the room was already occupied. The woman told me she did apologize that it’s been a crazy day and she’s tired. Well, I could’ve got shot if I was the woman laying in bed and someone just walk in on me, I would fear for my life thankfully, nothing happened.I finally get a room downstairs let me remind you they originally told me they had no downstairs room after I explain to her that I am disabled and I have to walk with a cane, so I finally get checked into the room downstairs. I try to relax I figured because I have have MS I’d go sit in the hot tub,I got this room 40 miles from where I needed to be only because it had a hot tub& I hurt when I travel, it was an eight hour trip. I go to the hottub and it was green lime green and they have this dirt that’s all inside the pool room that is everywhere This is brown dirt so everybody who was getting in and out of the pool with stepping in this and it has become mud. Pool was cloudy, My room was disgusting dirty I highly recommend stay away, not worth it there was a brokenelec light fixture next to pool
Séjour de 1 nuit en septembre 2023