Dear client, First, thank you for sharing your rating about our establishment. We are deeply sorry to hear your stay at Rosamar Garden Resort hotel was not fully satisfactory. We will continue working with the aim of improving to offer a good experience to our guests.Best regards,

Dear customer, Thank you very much for rating our hotel so positively, for us it is very important to know the satisfaction of our customers. We look forward to welcoming you back to the Rosamar Garden Resort very soon.Best regards,

Dear Marleen, Thank you very much for taking the time to leave your comment. We are glad to read that you had a pleasant stay in the Hotel Rosamar Garden Resort. However, we are deeply sorry that we haven’t been able to meet all your expectations. We will take note of your comments in order to keep improving year by year. We hope to see you again on a new occasion. Best regards,

Dear Soedeshkoemar,We deeply appreciate your review. We are glad to read you and your family had a satisfying experience at the Hotel Rosamar Garden Resort. We will be very happy to welcome you again in the very near future. Thank you for placing your trust in us.Yours sincerely,

Dear customer, Thank you for your feedback. We are pleased to know that you had an amazing stay at the Rosamar Garden Resort. On the other hand, we are very sorry to hear that the car park was not up to your expectations, we will check what you have told us with the team in order that situations like this do not happen again. Our aim at Rosamar Hotels is to offer the best services to all our clients. Thank you for choosing the Rosamar Garden Resort Hotel for your holidays in Lloret de Mar. Regards, Montse Vilella

Dear customer, Thank you very much for rating our hotel so positively on Expedia, for us it is very important to know the satisfaction of our customers. We look forward to welcome you back to the Rosamar Garden Resort very soon. Best regards, Montse Vilella

Geachte cliënt, Het spijt me zeer dat u weinig aandacht heeft gehad van ons personeel, ik had graag gezien dat u beter had aangegeven op welke afdeling het niet goed werd bezocht of een probleem had. Groeten ontvangen Montse Villella

Dear guest, We would like to thank you for taking the time to share your experience with us. We are grateful for your honest opinion, and we will be sure to take it into account in our efforts to continue improving our hotel. Thank you for counting on us, we would love to be able to welcome you again in the future. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear guest, We are grateful to you for your comments on our hotel. Our team works to offer a pleasant stay to all our guests, and by expressing your opinion you help us to do so. Thank you for trusting us. We hope we can welcome you again at some point. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear guest, We would like to thank you for taking the time to rate our hotel to let us know how your stay went. We are pleased to hear that you enjoyed your holiday, and we hope to see you again soon. Thank you for relying on us. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear guest, We would like to thank you for taking the time to rate our hotel to let us know how your stay went. We are pleased to hear that you enjoyed your holiday, and we hope to see you again soon. Thank you for relying on us. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear guest, We would like to thank you for taking the time to rate our hotel to let us know how your stay went. We are pleased to hear that you enjoyed your holiday, and we hope to see you again soon. Thank you for relying on us. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear Brian, Thank you for taking the time to rate your stay at Hotel Rosamar Garden Resort and for your positive feedback. Our aim is that our guests enjoy and have an amazing holiday in Lloret de Mar. We look forward to seeing you next time.Best regards,

Dear Kathleen, We deeply appreciate your review. We are glad to read you and your family had a satisfying experience at the Hotel Rosamar Garden Resort. We will be very happy to welcome you again in the very near future. Thank you for placing your trust in us.Yours sincerely,

Cher Michel, Merci d'avoir pris part de votre temps en notant le séjour à l'Hotel Rosamar Garden Resort et cela a été positif. Notre objectif est que nos clients profitent au maximum de leurs vacances à Lloret de Mar. Nous espérons vous revoir à la prochaine occasion.Salutations,

Dear David, Thank you for taking the time to rate your stay at Hotel Rosamar Garden Resort and for your positive feedback. Our aim is that our guests enjoy and have an amazing holiday in Lloret de Mar. We look forward to seeing you next time.Best regards,

Apreciado Jose Antonio, Gracias por haber dedicado tu tiempo en valorar nuestro establecimiento. Nos complace saber que la variedad del buffet ha satisfecho las expectativas. Desde Rosamar Hotels trabajamos año tras año con el objetivo de ofrecer un buffet variado y para todos los gustos. Agradecemos tu confianza y estaremos encantados de poderte ver de nuevo. Saludos,

Dear Lukasz,We are very sorry that you had this bad experience. We will take action and try to do our best to make it better. Thank you for sharing it with us, We hope to see you again and change your mind,Best regards,

Dear Aerina, Thank you for your comment. We are glad to read that you had a nice stay and that the assortment of our buffet has achieved your expectations. From Rosamar Hotels we work year after year to offer a buffet with a great variety for everybody likes.Best regards,

Cher Azzeddine, Merci d'avoir pris part de votre temps en notant le séjour à l'Hotel Rosamar Garden Resort et cela a été positif. Notre objectif est que nos clients profitent au maximum de leurs vacances à Lloret de Mar. Nous espérons vous revoir à la prochaine occasion.Salutations,

Chère Stéphanie, Merci pour vos mots. Nous essayons continuellement de prendre le plus grand soin de nos installations afin que les clients se sentent chez eux et nous sommes heureux de savoir que la propreté a été à la hauteur de vos attentes. Chez Rosamar Hotels, nous voulons toujours offrir les meilleurs services à nos clients.Cordialement,

Dear Helen, We want to thank you for taking the time to review our hotel. We are pleased to know that the assortment of our buffet has achieved your expectations. From Rosamar Hotels we work year after year to offer a buffet with a great variety for everybody likes.On the other hand, we will take note of your comment in order to keep improving our services to offert he best stay to all our clients.Best regards,

Dear Benjamin, First, thank you for sharing your rating about our establishment. We are deeply sorry to hear your stay at Rosamar Garden Resort hotel was not fully satisfactory. We will continue working with the aim of improving to offer a good experience to our guests.Best regards,

Cher Marie Pierre, Nous vous remercions du temps que vous avez pris pour laisser votre avis. Pour Rosamar Hotels, il est très important de répondre aux besoins de nos clients et nous sommes heureux de lire des avis aussi positifs que le vôtre.Nous vous remercions de votre confiance et nous nous réjouissons de vous revoir bientôt. Salutations,

Cher Mounira, Merci d'avoir pris part de votre temps en notant le séjour à l'Hotel Rosamar Garden Resort et cela a été positif. Notre objectif est que nos clients profitent au maximum de leurs vacances à Lloret de Mar. Nous espérons vous revoir à la prochaine occasion.Salutations,

Dear Joshua,We do not understand how you can rate at all your stay with us, knowing that the state in which you arrived to the hotel was appalling. Let us remind you that you were drunk in the middle of the street at midnight, sleeping on the pavement. Furthermore, the Police officers brought you to our hotel and, out of compassion, we accepted to accommodate you that same night, despite the fact that the check-in time is at 2.00 pm. All our staff were very kind and polite to you. We also have the surveillance camera records of the check in time as well as the moment when you spoke to the Reception Manager.In conclusion, your opinion is not valid for us and we will try to ignore it.Yours sincerely,

Cher Mohamed, Nous apprécions profondément votre opinion. Nous sommes heureux de lire que votre expérience à l' Hotel Rosamar Garden Resort a été satisfaisante pour vous et votre famille. Nous serons très heureux de vous accueillir à nouveau à une autre occasion. Merci de nous faire confiance.Cordialement,

Cher Houari, Merci pour vos mots. Nous essayons continuellement de prendre le plus grand soin de nos installations afin que les clients se sentent chez eux et nous sommes heureux de savoir que la propreté a été à la hauteur de vos attentes. Cependant, nous regrettons de ne pas avoir étñe à la hauteur dans tous les égards. Chez Rosamar Hotels, nous voulons toujours offrir les meilleurs services à nos clients.Cordialement,

Apreciada Marina, Agradecerte que hayas dedicado parte de tu tiempo en puntuar la estancia del Hotel Rosamar Garden Resort y que esta haya sido positiva. Nuestro objetivo es que nuestros clientes disfruten al máximo sus vacaciones en Lloret de Mar. Esperamos verte en una próxima ocasión.Saludos,

Dear Marilyn, Thank you very much for rating our hotel so positively, for us it is very important to know the satisfaction of our customers. We look forward to welcoming you back to the Rosamar Garden Resort very soon.Best regards,

Dear Karl, Thank you for taking the time to rate your stay at Hotel Rosamar Garden Resort and for your positive feedback. Our aim is that our guests enjoy and have an amazing holiday in Lloret de Mar. We look forward to seeing you next time.Best regards,

Apreciado Jacobo, Agradecerte que hayas dedicado parte de tu tiempo en puntuar la estancia del Hotel Rosamar & Spa y que esta haya sido positiva. Nuestro objetivo es que nuestros clientes disfruten al máximo sus vacaciones en Lloret de Mar. Esperamos verte en una próxima ocasión.Saludos,

Sehr geehrter Ilir,es freut uns zu hören, dass Sie einen angenehmen Aufenthalt in unserem Haus hatten. Wir bedauern jedoch, dass wir nicht in allen Punkten dem Standard entsprochen haben. Unser Ziel bei Rosamar Hotels ist es, allen unseren Gästen den besten Service zu bieten. Wir hoffen, Sie bei einer anderen Gelegenheit wiederzusehen. Vielen Dank und herzliche Grüße.

Dear customer,Thank you for taking the time to rate your stay at Hotel Rosamar Garden Resort and for your positive feedback. Our aim is that our guests enjoy and have an amazing holiday in Lloret de Mar. We look forward to seeing you next time.Best regards,

Apreciado Antonio, Agradecemos profundamente tu opinión. Nos alegra leer que tu experiencia en el Hotel Rosamar Garden Resort ha sido de lo más satisfactoria para ti y tu familia. Estaremos muy alegres de recibirte de nuevo en otra ocasión. Gracias por depositar tu confianza en nosotros. Cordialmente,

Cher Danielle,Merci d'avoir pris part de votre temps en notant le séjour à l'Hotel Rosamar Garden Resort et cela a été positif. Notre objectif est que nos clients profitent au maximum de leurs vacances à Lloret de Mar. Nous espérons vous revoir à la prochaine occasion.Salutations,

Apreciada Ángela, Agradecerte que hayas dedicado parte de tu tiempo en puntuar la estancia del Hotel Rosamar & Spa y que esta haya sido positiva. Nuestro objetivo es que nuestros clientes disfruten al máximo sus vacaciones en Lloret de Mar. Esperamos verte en una próxima ocasión.Saludos,

Chère Tiphanie, Nous apprécions profondément votre opinion. Nous sommes heureux de lire que votre expérience à l' Hotel Rosamar Garden Resort a été satisfaisante pour vous et votre famille. Nous serons très heureux de vous accueillir à nouveau à une autre occasion. Merci de nous faire confiance.Cordialement,

Dear customer,Thank you very much for rating our hotel so positively, for us it is very important to know the satisfaction of our customers. We look forward to welcoming you back to the Rosamar Garden Resort very soon.Best regards,

Dear customer, We sincerely appreciate your time to rate our hotel. We are deeply sorry to hear that your stay at the Rosamar Garden Resort did not fully accomplish your expectations. We will keep working every day in order to offer the best services to all our guests. Best regards,

Dear Michael Peter,Thank you for taking the time to rate your stay at the Hotel Rosamar Garden Resort and for your positive feedback. We are glad to know that we have meet your expectations. Our aim is that our guests enjoy and have an amazing holiday in Lloret de Mar. We look forward to seeing you next time.Best regards,

Chère Monique, Tout d'abord, nous voulons vous remercier d'avoir pris le temps de noter notre hôtel. Nous sommes heureux de savoir que le traitement de nos travailleurs est un point positif que vous appréciez. L'objectif que nous avons à Rosamar Hotels est d'offrir un séjour unique et les meilleurs services à nos clients.Nous vous remercions de votre confiance et nous espérons avoir le plaisir de vous revoir à une autre occasion. Salutations,

Apreciado Hajar,Agradecerte que hayas dedicado parte de tu tiempo en puntuar la estancia del Hotel Rosamar Garden Resort y que esta haya sido positiva. Nuestro objetivo es que nuestros clientes disfruten al máximo sus vacaciones en Lloret de Mar. Esperamos verte en una próxima ocasión.Saludos,

Cher client, Nous vous remercions sincèrement d'avoir pris le temps de noter notre hôtel. L'équipe de l'Hotel Rosamar Garden Resort est désolée d'apprendre que votre séjour n'était pas à la hauteur de vos attentes. Nous continuerons à consacrer nos efforts afin d'offrir un agréable séjour à tous nos hôtes.Salutations,

Cher client, Nous vous remercions sincèrement d'avoir pris le temps de noter notre hôtel. L'équipe de l'Hotel Rosamar Garden Resort est désolée d'apprendre que votre séjour n'était pas à la hauteur de vos attentes. Nous continuerons à consacrer nos efforts afin d'offrir un agréable séjour à tous nos hôtes.Salutations,

Sehr geehrter Daniel,Vielen Dank, dass Sie unser Hotel für Ihren Urlaub gewählt haben, und wir bedauern, dass Ihr kurzer Aufenthalt nicht zufriedenstellend war. Ich hätte gerne Lösungen für all ihre Beschwerden gefunden und Chips an der Poolbar angeboten, denn das bieten wir All-Inclusive-Kunden am meisten an. Wir werden weiter daran arbeiten, uns Tag für Tag zu verbessern.Mit freundlichen Grüßen,

Querido Ismael, Muchas gracias por puntuar tan positivamente nuestro establecimiento, para nosotros es muy importante conocer el grado de satisfacción de cada uno de nuestros clientes. Deseamos volveros a recibir en el Rosamar Garden Resort muy pronto. Saludos, Montse Vilella Directora de Rosamar Hotels