Een seizoensgebonden buitenzwembad en parasols bij het zwembad
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Beoordelingen van The Burgundy Hotel, Tapestry Collection by Hilton

4 out of 5
The Burgundy Hotel, Tapestry Collection by Hilton
1501 Merrill Drive, Little Rock, AR

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 678 van 953 beoordelingen" "
Gastenscore: 8 - Goed. 183 van 953 beoordelingen" "
Gastenscore: 6 - Redelijk. 53 van 953 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 953 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 953 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is warm and very caring. The room was so clean.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Linda, richmond

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed it very much. We did not explore the area.
1 nacht verbleven in april 2024
Reactie van Clarence op 25 apr 2024
Thank you for the amazing feedback, we cannot wait to welcome you back to The Burgundy Hotel!

10/10 – Uitstekend

Tim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Hotel.
1 nacht verbleven in maart 2024
Reactie van Clarence op 25 apr 2024
We will definitely pass along your comments to our staff; they will appreciate it! Thank you.

10/10 – Uitstekend

ANTHONY

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Classy Property !!!
1 nacht verbleven in februari 2024
Reactie van Clarence op 25 apr 2024
Thank you very much for your feedback, we are very happy to see that you enjoyed your visit with us at The Burgundy Hotel.

10/10 – Uitstekend

KATIE

1 nacht verbleven in februari 2024
Reactie van Clarence op 25 apr 2024
Thank you very much for your 5-star review! We cannot wait to welcome you all back on your next visit with us!

6/10 – Redelijk

Kacy, Cadillac

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our room wasn’t ready on time which is understandable given staffing issues these days but the staff made no effort to provide any sort of hospitality while we waited. A bottle of water, an invite or discount on a drink in the hotel restaurant or something along those lines would have been a very nice touch. Room was ok, loved the fireplace but the couch in the living area was not comfy at all. One wall of plug ins didn’t work. For the money we spent on a “presidential suite”, I expected more.
1 nacht verbleven in februari 2024
Reactie van Clarence op 4 mei 2024
I am very disappointed to hear that you found our service to be below your standards. I will personally ensure that all your complaints are addressed. Despite this, we hope to be able to welcome you back on a return visit to Little Rock.

10/10 – Uitstekend

Alecia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic staff
2 nachten verbleven in december 2023
Reactie van Clarence op 4 mei 2024
Thanks for the 5-star review. We really appreciate you choosing The Burgundy Hotel.

10/10 – Uitstekend

Nicole

Positief: Netheid
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Art

Reisde met partner
1 nacht verbleven in januari 2024

8/10 – Goed

Mary Louise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful place!
1 nacht verbleven in januari 2024
Reactie van Clarence op 13 jan 2024
Thank you for awesome review! We really strive to make each guest's stay memorable and better than the last.

10/10 – Uitstekend

Alecia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful stay
2 nachten verbleven in december 2023
Reactie van Clarence op 1 jan 2024
Thank you very much for your 5 out of 5 review ! We are very glad that you enjoyed your visit with us here at The Burgundy Hotel. We cannot wait to welcome you all back on your next visit with us!

10/10 – Uitstekend

Cathy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van TBH Management op 21 nov 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The rooms are beautiful, clean and comfortable. Staff helpful and friendly! Would stay again. Thank you. You
1 nacht verbleven in november 2023
Reactie van Clarence op 14 nov 2023
Thank you very much for your feedback, we are very happy to see that you enjoyed your visit with us at The Burgundy Hotel.

10/10 – Uitstekend

Theresa, Katy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A really nice and quiet boutique hotel. The staff is pleasant and accommodating.
1 nacht verbleven in oktober 2023
Reactie van Clarence op 2 nov 2023
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 – Uitstekend

Claudia

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir waren hier nur 1 Nacht auf der Durchreise nach Nashville. Das Zimmer ist sehr modern und sehr schön gestaltet. Die Dusche ist hervorragend! Sehr schönes Hotel!
1 nacht verbleven in oktober 2023
Reactie van Clarence op 2 nov 2023
Vielen Dank für Ihre Bewertung und dass Sie sich für unser Hotel entschieden haben. Ich freue mich, dass Sie Ihren Aufenthalt genossen haben und freue mich, Sie wieder als Gast in unserem Hotel begrüßen zu dürfen.

10/10 – Uitstekend

Wilsharo

1 nacht verbleven in oktober 2023
Reactie van TBH Management op 31 okt 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 – Uitstekend

elizabeth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice.
Parking very convenient. Front desk very friendly. Room and linens were very nice but mattress felt cheap. Stayed in an accessible room but the spray on the hose I’m pretty sure wasn’t connected. Couldn’t find a diverter. Food in the restaurant was far above average hotel food. Brussels sprouts amazing. Service was the next to worst I’ve ever had making even the very good food not worth it.
1 nacht verbleven in oktober 2023
Reactie van TBH Management op 18 okt 2023
Thank you for your candid feedback. I am very sorry to hear that your experience at the restaurant was not up to par.

10/10 – Uitstekend

Erica

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Property. I love it!
1 nacht verbleven in september 2023
Reactie van Clarence op 30 sep 2023
Thank you very much for your feedback, we are very happy to see that you enjoyed your visit with us at The Burgundy Hotel.

10/10 – Uitstekend

Leon

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very cozy & personable , extremely well presented
1 nacht verbleven in september 2023
Reactie van Clarence op 30 sep 2023
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible.

2/10 – Ontzettend slecht

Diana

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Clarence op 19 sep 2023
I hope this note finds well. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

10/10 – Uitstekend

Melvia

2 nachten verbleven in september 2023
Reactie van TBH Management op 18 okt 2023
Thank you for your great feedback, we are very happy to see that you enjoyed your visit with us at The Burgundy Hotel.

8/10 – Goed

Suzanne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No notice on maintnance
A beautiful property with friendly on-site staff. Only problem was a re-roofing started the third day of a four day stay shutting down the pool, some access points, and noise. No notice was provided to guests! A written notice in the room would have been nice.
3 nachten verbleven in augustus 2023
Reactie van TBH Management op 23 aug 2023
I apologize for this bad experience. We know your stay did not meet expectations. Despite this, we hope to be able to welcome you back on a return visit to Little Rock. We will send you Hilton Honors points as a token of our apology.

10/10 – Uitstekend

Carole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van TBH Management op 23 aug 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 – Uitstekend

Megan

1 nacht verbleven in augustus 2023
Reactie van TBH Management op 12 sep 2023
Thank you very much for your feedback, we are very happy to see that you enjoyed your visit with us at The Burgundy Hotel.

10/10 – Uitstekend

Sara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Place to Stay
My husband and I stayed here to celebrate our wedding anniversary and have stayed here many, many times. We love the quaintness of it. We have always enjoyed it and had great experiences. The staff are always very friendly and helpful. I would recommend this to anyone!
1 nacht verbleven in juli 2023
Reactie van TBH Management op 1 aug 2023
Happy Anniversary to you and your husband!! I am so delighted that you chose to celebrate such a special occasion with us. We hope to have you back in the near future and take part in more of your life's celebrations and milestones.

10/10 – Uitstekend

Stephanie

1 nacht verbleven in juli 2023
Reactie van TBH Management op 24 jul 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed a Friday and Saturday night. Breakfast was below average, seemed like precooked product that was heated up. Air conditioner in the room very noisy. Pool area locked during normal hours. Staff courteous and friendly, room clean and comfortable.
2 nachten verbleven in mei 2023
Reactie van TBH Management op 30 mei 2023
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Little Rock.

10/10 – Uitstekend

Teresa

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will Definitely Stay Here Again
We chose to stay here while visiting P. Allen Smith’s Moss Mountain Farm in nearby Roland. The hotel was very good, clean, comfortable, and centrally located for what we wanted to do. The front desk staff was excellent, very friendly and accommodating.
3 nachten verbleven in mei 2023
Reactie van TBH Management op 30 mei 2023
Reviews like this makes our time and energy put forth to give you all amazing service is worth it. Thank you so much for this amazing review! We hope to see you every time that you are in Little Rock.

10/10 – Uitstekend

Taylor

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a great stay!
2 nachten verbleven in mei 2023
Reactie van TBH Management op 8 mei 2023
Thank you for taking the time to share your feedback! We look forward to welcoming you back on your next visit to Little Rock.

10/10 – Uitstekend

Lenarda

1 nacht verbleven in april 2023
Reactie van TBH Management op 26 mei 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 – Uitstekend

Matt

1 nacht verbleven in december 2022
Reactie van TBH Management op 2 mei 2023
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible.

10/10 – Uitstekend

John, Huntsville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice stay, great restaurant, phenomenal bar tender. I was drinking bourbon neat, but I enjoyed watching Billy’s skills as she made a myriad of complex cocktails from memory.
1 nacht verbleven in april 2023
Reactie van TBH Management op 24 apr 2023
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible. We look forward to welcoming you back on your next visit to Little Rock.

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolute must stay!
Amazing hotel! Would absolutely stay again! Friendly staff and small, well-decorated space with ultra-clean rooms.
1 nacht verbleven in april 2023
Reactie van TBH Management op 17 apr 2023
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible. We look forward to welcoming you back on your next visit to Little Rock.

10/10 – Uitstekend

Wayne

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Gem
What an amazing facility. Easy check in, very friendly reception. Great room with amenities. Bar and restaurant had OUTSTANDING service and the surprise was the quality of the food, with overwhelming taste experiences. Can't wait to come back
1 nacht verbleven in april 2023
Reactie van TBH Management op 10 apr 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the comer.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stop-over on way to Texas
The staff were so helpful - pointed out the best car wash to clean 800 miles of bugs off the car, good places to eat, and what’s great in the restaurant on-site. Really, can’t say enough about this place.
2 nachten verbleven in maart 2023
Reactie van TBH Management op 3 apr 2023
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible.

2/10 – Ontzettend slecht

delilsha

1 nacht verbleven in maart 2023
Reactie van TBH Management op 24 apr 2023
30.We appreciate you taking the time to provide us with such candid feedback of your stay, I am very sorry to hear that your stay did not meet expectations.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent experience. Thanks to Clarence and his staff for welcoming us warmly.
1 nacht verbleven in maart 2023
Reactie van TBH Management op 3 apr 2023
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible.

10/10 – Uitstekend

Stacey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!!
1 nacht verbleven in maart 2023
Reactie van TBH Management op 3 apr 2023
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible.

8/10 – Goed

Sheriden

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent restaurant experience
1 nacht verbleven in maart 2023
Reactie van T28 Management op 15 mrt 2023
Thank you very much for your kind words. Table 28 does an amazing job, and we are very happy to hear that you were able to experience their wonderful food and service.

10/10 – Uitstekend

William C, Noblesville

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect Hotel. Professional staff and very clean.
1 nacht verbleven in maart 2023
Reactie van TBH Management op 10 mrt 2023
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 – Uitstekend

David Wayne

3 nachten verbleven in februari 2023
Reactie van TBH Management op 3 apr 2023
Thank you for taking the time to share your feedback! We love to see reviews like this and will work hard to ensure that you continue to receive the best service possible.

10/10 – Uitstekend

Greg

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023
Reactie van TBH Management op 6 feb 2023
Thank you for your review and for choosing The Burgundy Hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 – Goed

Neil

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel located a 10 minute drive from downtown Little Rock in an okay if not exactly vibrant neighborhood. Hotel was modern and clean and reasonably priced. Check in could have been a little more efficient but overall was a good stay. The bar restaurant were very good with attentive staff. Would happily stay there again if in town.
Reactie van TBH Management op 6 jan 2023
Thank you for your review and for choosing our hotel. We appreciate your feedback.

10/10 – Uitstekend

Marianne

10/10 – Uitstekend

Joshua

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stop.
Lovely hotel. Nice, quiet area. Very comfortable. We checked in late and left early, but the front desk was pleasant and the room was nice. Great place to stop as we were passing through.
1 nacht verbleven in januari 2023
Reactie van TBH Management op 6 jan 2023
Thank you for your review and for choosing our hotel. We appreciate your feedback.

10/10 – Uitstekend

Kyle

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
World class hotel. Super clean. Beautiful decor. Quiet. Genuinely kind staff that was helpful.
Reactie van TBH Management op 6 jan 2023
Thank you for your review and for choosing our hotel. We appreciate your feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great find!
Wonderful find! Restaurant food was delicious! Room was clean, roomy and comfortable!
1 nacht verbleven in december 2022
Reactie van TBH Management op 6 jan 2023
Thank you for your review and for choosing our hotel. We appreciate your feedback.

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van TBH Management op 12 dec 2022
Thank you for the awesome review and sharing your feedback!

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great room for the price
One night stay for an event at the Simmons Bank Arena. Spacious suite. Old school feel in modern era.
1 nacht verbleven in december 2022
Reactie van TBH Management op 12 dec 2022
Thank you for the awesome review and sharing your feedback!

10/10 – Uitstekend

Re