The room was not really clean and was old. The bathtub/shower was clogged. The mirror in the bathroom was scratched from being to old. The sheet when we arrived were stained. The safe as closed and it took one day to resolved the problem. When we explained the situation, without even arguing, they gave us discounts and removed some fees. However, the rest was very good. The restaurants were delicious, cleaned with very good service. The pool was cleaned.