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Avis sur Green Valley Ranch Resort and Spa

5 out of 5
Green Valley Ranch Resort and Spa
2300 Paseo Verde Pkwy, Henderson, NV

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 886 avis sur 1337." "
Note des voyageurs de 8 (Bien), d’après 227 avis sur 1337." "
Note des voyageurs de 6 (Satisfaisant), d’après 105 avis sur 1337." "
Note des voyageurs de 4 (Médiocre), d’après 61 avis sur 1337." "
Note des voyageurs de 2 (Horrible), d’après 58 avis sur 1337." "

9,2/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Yves

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2023
Réponse de James Compton le 5 mars 2023
Thank you for your review. We appreciate your time in reviewing our resort. We look forward to serving you again. Warm Regards.

8/10 Bien

Gilberto

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We always enjoy staying at Green Valley resort. Staff is super friendly and the place has lots of amenities. The rooms need a little refresh.
Séjour de 1 nuit en mai 2024
Réponse de Green Valley Ranch Hotel Management. le 12 mai 2024
Thank you for taking the time to provide us this feedback, we have passed it on to the proper people. We look forward to your next stay.

8/10 Bien

Makenzie

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 2 nuits en mai 2024
Réponse de Green Valley Ranch Hotel Management. le 12 mai 2024
Thank you for your feedback, we look forward to your next stay.

10/10 Excellent

Merlin, Signal Hill

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Green Valley Ranch Hotel Management. le 12 mai 2024
Thank you for your feedback, we look forward to your next stay.

10/10 Excellent

carlos

Les points forts : Équipements
I have stayed many Times in a Local !
Séjour de 1 nuit en mai 2024
Réponse de Green Valley Ranch Hotel Management. le 11 mai 2024
Thank you for your continued patronage. We look forward to your next stay-cation with us!

10/10 Excellent

John

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
GVR is a very nice place and reasonably priced
Séjour de 2 nuits en mai 2024
Réponse de Green Valley Ranch Hotel Management. le 11 mai 2024
Thank you for your feedback! We look forward to your next stay.

10/10 Excellent

Ellen, Manhattan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Green Valley Ranch Hotel Management. le 12 mai 2024
Thank you for your feedback, we look forward to your next stay!

10/10 Excellent

Douglas, New Hope

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful, clean, modern, and well-cared for property. Some rooms in the East Wing are quite far from the lobby and require a good bit of walking to get to and from. Free valet parking was a big plus.
Séjour de 3 nuits en mai 2024
Réponse de Green Valley Ranch Hotel Management. le 11 mai 2024
Thank you for taking the time to provide this feedback, we love knowing where our shortcomings are and fix them when able. We look forward to your next stay.

10/10 Excellent

M

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoy the valet service, the pool and the location
Séjour de 1 nuit en mai 2024
Réponse de Green Valley Ranch Hotel Management. le 11 mai 2024
Thank you for your feedback! We look forward to your next stay.

10/10 Excellent

Mike

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Exceptional staff, Clean and Comfortable room WONDERFUL POOL, Not overcrowded, a WELCOME REFUGE from “the strip”. Can’t wait to get back!!
Séjour de 3 nuits en mai 2024
Réponse de Alex le 9 mai 2024
Thank you for your feedback, we look forward to your next stay!

10/10 Excellent

Margaret

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property has been refreshed inside and out. New carpeting, lighting, furniture, ceilings. Everything was perfect! Numerous food options. All excellent! Our room was clean, spacious and comfortable. Great place!
Séjour de 1 nuit en mai 2024
Réponse de Alex le 9 mai 2024
Thank you for your feedback, we look forward to your next stay!

10/10 Excellent

Tara

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
GVR is a gorgeous property and it exceeded my expectations especially on service. We spent the day at the pool in a cabana which I highly recommend. Every staff member I encountered was excellent from check in to casino to dining. If you are looking for a stay off the strip that has it all. Look no further!
Séjour de 1 nuit en mai 2024
Réponse de Alex le 9 mai 2024
Thank you for your feedback, we look forward to your next stay!

10/10 Excellent

Ricky

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were large and comfortable. They were clean with a refrigerator and safe, which were very convenient. The bathroom were spacious and having the toilet in a separate was very convenient. The casino ceilings were high where I couldn't really suffer from cigarette/cigar smoke. Plus, there was a spacious non-smoking area with sufficient slot machines. The restaurants served delicious food and it was nice to have a 24-hour restaurant.
Séjour de 4 nuits en mai 2024
Réponse de Green Valley Ranch Hotel Management. le 7 mai 2024
Thank you for taking the time to provide us with these kind words, we are so glad to hear you enjoyed your stay with us here at Green Valley Ranch, we look forward to your next stay!

2/10 Horrible

Stacy

Séjour de 1 nuit en mai 2024
Réponse de Green Valley Ranch Hotel Management. le 8 mai 2024
We're sorry to hear you were dissatisfied with your stay, please reach out to us directly if you would like to discuss the issues you experienced further. We take these matters seriously and would like to know how we can improve to better serve our guests. Thank you.

10/10 Excellent

Tajma

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My kids had such a great time at the pool
Séjour de 2 nuits en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 7 mai 2024
Thank you for your response! We look forward to your next stay at Green Valley Ranch, Resort, Spa, and Casino!

10/10 Excellent

Giedre

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and safe place.
Séjour de 2 nuits en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 6 mai 2024
Thank you for your feedback, we look forward to your next stay!

10/10 Excellent

MICHAEL

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An amazing place to stay and relax. Quick drive to the Strip but lots of activities all around the resort. Would highly recommend.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Daniel Grant

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en mai 2024

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in at property is great so far! Quite disappointed that the family drove all the way there from OC, checked in around 6 o’clock unpacked and got dressed to go down to the pool only to find out that it closes at 7 PM!? The whole reason to get away for a little Vacation choosing this location was the pool and the beautiful property but everything closes so early? In Vegas? In summer? Pretty disappointed in that. It’s also $50 for a day pass to the spa. They have a lap pool and a Jacuzzi but wouldn’t allow us to use it even for one hour would’ve been a great service considering the pool was closing!? This is strike 2 now for me at Green Valley :(
Séjour de 1 nuit en mai 2024
Réponse de Green Valley Ranch Hotel Management. le 3 mai 2024
Thank you so much for taking the time to provide us with this feedback, we can pass this onto our pool and spa teams so we may better serve you and our guests in the future. Thank you.

2/10 Horrible

gary, Westminster

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Horrible customer service. I will not be staying here again.
Séjour de 1 nuit en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 3 mai 2024
Thank you for your feedback, we appreciate that you've taken the time to provide us this insight, we will use it to better serve our guests in the future.

10/10 Excellent

Valarie K

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice property.
Séjour de 3 nuits en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 30 avr. 2024
Thank you for your kind words, we look forward to your next stay with us!

10/10 Excellent

Gilberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property. Some areas of the property need to be updated. Starting to look a little outdated.
Séjour de 1 nuit en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 29 avr. 2024
Thank you for taking the time to provide us this feedback regarding your stay at our resort. We will use this information to better serve you and our other guests in the future.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had my wedding at Green Valley. The property is beautiful and the staff did an excellent job with the coordination to make the outdoor ceremony and indoor reception go smoothly. Friendly staff and very nice suites.
Séjour de 1 nuit en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 5 mai 2024
Thank you for your feedback! We are elated to hear your wedding went smoothly and are proud to be part of such a magical day for you and your partner. We look forward to hosting many more weddings for our guests and look forward to your next stay with us! Thank you again, and Congratulations!!!!

10/10 Excellent

Brenda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Catrina at check in! Restaurant food
Séjour de 1 nuit en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 29 avr. 2024
Thank you for your kind words and feedback, we look forward to your next stay!

6/10 Satisfaisant

Yuri

Voyage en couple
Les points forts : Personnel et service et équipements
Room was old and needs renovation. Leaky and weird faucets. Carpet has seen its days.
Séjour de 3 nuits en avril 2024
Réponse de Alex le 28 avr. 2024
Thank you for your feedback! We will relay this to our management team. We look forward to your next stay with us here at Green Valley Ranch.

6/10 Satisfaisant

Joshua

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Staff was excellent, very willing to help however our bathroom sink was dirty, the entire facility needs updating inside, the pool was freezing even though it was supposed to be heated. We were not offered a free upgrade as we should have been, room was small, took forever for housekeeping to bring a sharps container. It was a good location and the restaurants in site were delicious but not sure I’d stay here again.
Séjour de 3 nuits en avril 2024
Réponse de Alex le 28 avr. 2024
Thank you for your feedback! I'm sorry that your experience was not what you were hoping for. We will relay the feedback to our management team. We hope to serve you again in the future.

10/10 Excellent

Latanya, MORENO VALLEY

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved this property so much. I am looking to come back next month. I loved that the valet parking is free. I loved how the door monitors greeted you as you walked in. I loved the VIP check in and the free cookies and tea and hot coffee that was offered, I loved how it’s close to the district to go walking around and shopping and I loved the pool area. I very much enjoyed my stay thank you for your hospitality Tanya.
Séjour de 2 nuits en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 27 avr. 2024
Thank you very much for taking the time to provide us with this amazing feedback! We are elated to hear you enjoyed your time with us. We will make sure the appropriate teams are notified of this great feedback, and we look forward to your upcoming stay with us!

10/10 Excellent

Lanys, Las Vegas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ideal para familias y te atienden muy bien sobre todo en el área de la piscina súper buena atención y variedad de comidas
Séjour de 2 nuits en avril 2024
Réponse de El equipo de gestión de Green Valley Ranch le 26 avr. 2024
Muchas gracias por sus amables palabras, nos alegra saber que su familia disfrutó su estadía con nosotros aquí en Green Valley Ranch y esperamos su próxima visita.

8/10 Bien

Adam

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy place to relax
Séjour de 3 nuits en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 26 avr. 2024
Thank you for your feedback! We look forward to your next stay with us here at Green Valley Ranch.

10/10 Excellent

krystal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this property,staff were nice, easy everything you could want right on the property.
Séjour de 2 nuits en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 26 avr. 2024
Thank you for your kind words! We look forward to your next stay with us here at Green Valley Ranch.

10/10 Excellent

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 26 avr. 2024
Thank you for your feedback, we look forward to your next stay.

8/10 Bien

Paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking is confusing
Séjour de 2 nuits en avril 2024
Réponse de Alex le 25 avr. 2024
Thank you for staying with us and for the positive rating. I'm sorry that the parking situation was not straightforward for you. Our team can always assist with the best way to to navigate our property. We look forward to welcoming you back on your next stay. Kind Regards.

8/10 Bien

virginia sue

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were suppose to get a room close to the casino cause i cant walk that far. They gave the close room away even though i called 4 times to verify my room was close Very dissappointed with staff and supervisor for their non caring attitude.
Séjour de 5 nuits en avril 2024
Réponse de Alex le 25 avr. 2024
Thank you for staying with us. I apologize that we were not able to guarantee that your room would be close to the casino. We do our best to accommodate based on what we have available at the time of check in. We will relay this to our management team. We look forward to welcoming you back on your next stay. Kind Regards.

10/10 Excellent

Olha

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet, clean and beautiful hotel, with many good dining options inside the hotel. The location is very good. The staff is very helpful and friendly. Enjoyed our stay there.
Séjour de 1 nuit en avril 2024
Réponse de Alex le 22 avr. 2024
Thank you for staying with us and for the positive rating. We look forward to welcoming you back on your next stay. Kind Regards.

10/10 Excellent

Stacy, Keizer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de James Compton le 22 avr. 2024
Thank you for staying with us and for the positive rating. We look forward to welcoming you back on your next stay. Kind Regards.

8/10 Bien

Kaelin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here for a quick getaway trip. Loved the amenities and the pool area. Everything felt clean and convenient. I enjoyed the dining option as well. Wish we could’ve stayed longer
Séjour de 2 nuits en avril 2024
Réponse de James Compton le 20 avr. 2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. We look forward to welcoming you back in the future. Kind Regards.

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First off the customer service Was exceptional. The architectural design of this hotel resort casino make you feel like you’re in a Mediterranean palace. The landscaping with the Grapevine vineyard and Rose bushes everywhere was stunning. You were never disappointed with any of the food served you from any of the restaurants. We absolutely love this place and will return again and again.
Séjour de 2 nuits en avril 2024
Réponse de James Compton le 20 avr. 2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. Happy to hear that you enjoyed the property, décor and amenities and look forward to welcoming you back in the future. Kind Regards.

10/10 Excellent

Diana

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always an amazing stay. Staff is friendly and helpful. One of my preferred hotels
Séjour de 1 nuit en avril 2024
Réponse de James Compton le 20 avr. 2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. Happy to hear that you enjoyed your stay and that our teams delivered great service. We look forward to welcoming you back in the future. Kind Regards.

10/10 Excellent

Merlin, Signal Hill

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very relaxing
Séjour de 3 nuits en avril 2024
Réponse de James Compton le 20 avr. 2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. We look forward to welcoming you back in the future. Kind Regards.

10/10 Excellent

Sabrina K.

Séjour de 1 nuit en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 8 mai 2024
Thank you for your feedback! We look forward to your next stay.

10/10 Excellent

Jesus Anthony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the peace and quiet of this hotel with beautiful scenery and great food! Will be coming back!
Séjour de 5 nuits en avril 2024
Réponse de Alex le 17 avr. 2024
Thank you for your kind words! We look forward to your next stay!

10/10 Excellent

Randy L

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location with or without a car lots close by to walk to and nice bike and walking areas.
Séjour de 2 nuits en avril 2024
Réponse de Alex le 17 avr. 2024
Thank you for your kind words! We look forward to your next stay!

10/10 Excellent

James

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We really enjoy that it is away from the Vegas Strip. Staff are excellent!
Séjour de 5 nuits en avril 2024
Réponse de Alex le 17 avr. 2024
Thank you for your kind words! We look forward to your next stay!

10/10 Excellent

Trevor, Normandy Park

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay. The pool is awesome!
Séjour de 2 nuits en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 17 avr. 2024
Thank you for your kind words! We look forward to your next stay!

10/10 Excellent

Annabel

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptional service, clean & beautiful room, splendid view, amazing swimming pool, vineyard and the VIP Lounge staffs were accommodating. I would love to go back again.
Séjour de 1 nuit en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 17 avr. 2024
Thank you for your feedback, we have passed on your kind words to our VIP team, we look forward to your next stay.

8/10 Bien

David

Séjour de 2 nuits en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 6 mai 2024
Thank you for your feedback, we look forward to your next stay.

10/10 Excellent

Melvyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This PROPERTY has it all without the normal Vegas scenes beautiful grounds, amazing restaurants great gambling and the pool is awesome and much better pricing than the strip
Séjour de 1 nuit en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 16 avr. 2024
Thank you for your feedback! We look forward to your next stay.

10/10 Excellent

Lisa, los angeles

Séjour de 1 nuit en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 6 mai 2024
Thank you for your feedback, we look forward to your next stay.

4/10 Médiocre

gary

Neighboring room dog BARKED ALL NIGHT While watching the sunset at the pool got kicked out.
Séjour de 3 nuits en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 15 avr. 2024
Thank you for providing this feedback, we will use this to better serve our guests in the future.

8/10 Bien

Cindy

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté et personnel et service
Our stay started out "below average" as we were checked into a room that was dirty, smelled, and had worn carpet and furniture. My husband complained to the front desk and they did not seem to care, but DID move us to a new room. At least it did not smell, but still had worn carpets and furniture. We did love all the restaurants, ease of parking, and quietness of the property. If the property updates the furnishings and carpets throughout, it could be an AMAZING property!
Séjour de 1 nuit en avril 2024
Réponse de Green Valley Ranch Hotel Management. le 13 avr. 2024
Thank you for taking the time to give us the feedback, we will pass this on to the relevant departments. We look forward to your next stay.