6/10 Satisfaisant
Robin V.
16 sept. 2025
Les points forts : Propreté
The house is just as it looks in the photos. It was very clean and spacious and we enjoyed the game room and the kids liked having their own TV room. Most of what you need for a family of six was there, however it would be helpful to have more silverware. In addition, there was no welcome binder to give instructions on how to work appliances and how to do recycling since every state/county/town can be different. The house is located in Amish country and we enjoyed listening for and watching the buggies go by. It is also close to many attractions/stores, That being said, it is on a very busy and noisy road with lots of speeding cars, trucks and motorcycles.Communication with the property manager was lacking.. We arrived on Saturday and on Tuesday received notification from our credit card company that we had an additional 250.00 charge which caused concern on our part. I emailed the property manager two different times and did not receive a response for several days saying they didn't know what that was for and that they would get back to me the following week because they were going to be away until Monday. Turns out it was a security deposit that did eventually get refunded however this extra charge several days into our stay without explanation was upsetting to us. I was also concerned that had there been any kind of problem during our stay, the only way to communicate was through email.Aside from these concerns, we had a great vacation.
Robin V.
Séjour de 7 nuits en août 2025