Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was nice and the pool was surprisingly large. However, throughout our entire stay, there was a sewage smell in the 2nd bedroom. we called Turnkey and they sent someone out. They told us the smell was coming from the pipes because they had not been used in a very long time. It made it difficult to sleep because the smell was so strong. We were also unable to use the refrigerator water system. The filter had either not been changed or was missing and the water tasted like plastic. The same person checked on that for us and said there was nothing he could do and that he would submit a work report. No one came to fix it after that. It was 121 degrees the weekend we were there and we had no drinking water from the house so were ended up purchasing two cases of water (no big deal) but it would have been nice to be able to use the filtered water from the fridge instead of wasting so many plastic bottles! We also found a plastic fingernail (like the stick on kind) on the carpet when we arrived. I texted Turnkey to let them know and they kindly asked me to dispose of the fingernail (yuck!). With all that said, the pool was very nice and clean and since that is where we spent most of our time, it ended up being a nice weekend getaway.