The start was a little rough, management people were out sick, so the house wasn't open for us as indicated it would be and I couldn't reach anyone on the phone. the neighbor saw us trying to find a unlocked door and told us where the office was. There were people on site att the office that gave us a key, and were very apologetic and indicated how short staffed they were due to people being out sick. They were confident the place was cleaned w/fresh linnens, it was not. Just as I was about to call them, they called me and said a cleaning lady was on her way to clean and changed they linnens. They again apologized for the mixup and offered to pay for dinner. -- It ultimately worked out just fine. The house is lovely, we brought food and the kitchen was stocked w/utensils, dishes, cookware. we were never lacking anything and enjoyed our stay. my only suggestion is to put a new shower head in the shower, I'm a shorter person, the angle was pretty off and wasn't adjustable. overall we liked it and would recommend. I believe the rought start was not something they have happen often if at all.
