Een buitenzwembad
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Beoordelingen van Harbour Grand Kowloon

5 out of 5
Harbour Grand Kowloon
20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 489 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 344 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 99 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 35 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 38 van 1005 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Veronique

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooie ligging aan de wandelpromenade - heel vriendelijk personeel - uitgebreid ontbijt - mooi zwembad - goede verbinding via metro - metrohalte vlakbij - ruime kamers - onderhoud kan beter, maar volgens mij wel oké volgens Hong Kong normen 😉 wij komen hier nog terug
5 nachten verbleven in november 2023
Reactie van Harbour Grand Kowloon Management op 1 dec 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in oktober 2019
Reactie van Victor Chan op 18 okt 2019
Dear Valued Guest, Thank you for taking your time in giving us a wonderful review. We look forward to welcoming you back to our hotel soon. Kind regards, Victor Chan General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prachtig hotel met schitterend zwembad. Ontzettend aardig personeel, de Nederlandse stagiaire was een leuke verrassing..
3 nachten verbleven in augustus 2019

10/10 – Uitstekend

RajMistry, Brussels

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just Awesome!!! What an exceptional five-star experience did we have – luxury, comfort together with an impeccable service and the harbour/waterfront view room offering an incredible view. To further extend this experience was the hotel’s a rooftop amazing infinity swimming pool and the fully equipped fitness centre offering a panoramic view overlooking Victoria Harbour. A perfect fitting place for a relaxing after the day’s city exploration. Location – We greatly appreciate the easy access from the international airport via the Airport Express and the free bus shuttle train. To add to this the location of was just perfect – in the water fronted quite area of Whampoa with numerous shops and restaurants within a shot walking distance. Rooms – had booked for a waterfront view room and have not regraded the extra cost. The allocated room was very spacious with full of small practical details that make our stay more comfortable, including the luxurious bathroom and a fantastic king size bed. Our special thanks to the management team and the service team for making our stay unforgettable. We would definitely make a second visit, should a rises – business or pleasure
8 nachten verbleven in augustus 2019
Reactie van Tady Cheng op 26 aug 2019
Dear Rajmistry, Thank you for taking your time in giving us a wonderful review. We are glad to hear that you had a good experience with us during your stay. Your compliments are invaluable to us and we will be looking forward to welcoming you back to our hotel again. Kind regards, Tady Cheng Director of Rooms

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location! Swimming Pool with great view over HK! Very Expensive restaurant.
9 nachten verbleven in juli 2019
Reactie van M&C op 18 jul 2019
Dear Valued Guest, Thank you for taking your time in giving us a wonderful review. We look forward to welcoming you back to our hotel soon. Kind regards, Tady Cheng Director of Rooms

10/10 – Uitstekend

Laurinda, Sammamish

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The housekeeping staff, May, was very nice and helpful - she's awesome! It's our second time staying there for a quite long stay of 10 nights this time. Location is great.

8/10 – Goed

Faisal

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are spacious. The furniture is good. The view of the harbor is very nice. The staff is accommodating.
2 nachten verbleven in mei 2024
Reactie van Harbour Grand Kowloon Management op 13 mei 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room had a beautiful panoramic view of the harbor
2 nachten verbleven in april 2024
Reactie van Harbour Grand Kowloon Management op 13 mei 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 – Goed

RINTARO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
近くにAEONがあり、おつまみとかドリンク類（ビールは日本のビール1種類しかない？アルコールは少なめでした）を買うには便利でした。 今回はお天気が悪く、肌寒かったのでルーフトップのプールは使いませんでした。 朝と夕ごはんはホテルを利用していないのでわかりません。 ホテル敷地内の地中海レストランが夜中1〜週末は2時まで営業してたので、スパークリングワインで乾杯しました。夜景が綺麗で眺めがよいのでおすすめです。みなさん外の席で水タバコ？やってました。 ハーバー側のお部屋からは香港島の夜景が見えましたが、窓が汚れていたせいか、綺麗には見れずです。 シャワーの水圧はまあまあ良かったです。が、浴槽🛁とシャワーが離れていて、その間にトイレがあり結局、シャワーだけの利用となりました。 あと、冷蔵庫のコンディションが非常に悪く、お部屋に入った時には全く冷えてなかったので残念です。なかなか冷えない冷蔵庫で、冷凍室はないので注意です！ 香港国際空港からの移動はUber taxiがおすすめかもです。行きはエアポートエクスプレスでカオルール乗り換え、地下鉄を２つ乗り継ぎ1時間ちょい、時間がかかりましたが、帰りはUber呼んで香港国際空港ターミナル1まで30分、料金は268香港ドルでした。 今度は移動の事や、食事を考えると、カオルール駅周辺、または、香港島のセントラルが便利かと思いました。
3 nachten verbleven in mei 2024
Reactie van Harbour Grand Kowloon Management op 7 mei 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,

8/10 – Goed

Ki Shun

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
I took too long to check-in.
1 nacht verbleven in mei 2024
Reactie van Harbour Grand Kowloon Management op 7 mei 2024
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.Best wishes,

10/10 – Uitstekend

Chung Man

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Harbour Grand Kowloon Management op 7 mei 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,

10/10 – Uitstekend

RYOSEI

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2日間滞在した。駅から徒歩5分ほどで非常に便利であった。市街地からはMTRで多少の距離はあるが、宿泊費も安く良かった。
2 nachten verbleven in april 2024
Reactie van Harbour Grand Kowloon Management op 2 mei 2024
Dear Valued Guest, Thank you for your positive feedback. We are delighted to hear that our convenient location with easy access to transportation resources served you well and we do hope that you had a great time exploring the city. Thank you for choosing to stay with us and we are very much looking forward to welcoming you back again for another enjoyable stay.

10/10 – Uitstekend

KE-CHI

2 nachten verbleven in april 2024
Reactie van Harbour Grand Kowloon Management op 22 mei 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management

10/10 – Uitstekend

Keily

2 nachten verbleven in april 2024
Reactie van Harbour Grand Kowloon Management op 22 mei 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management

6/10 – Redelijk

Daisuke

Reisde met familie
The major issue is check-in. It took us more than 30 mins to check in. Whilst the staff were apologetic about the issue, it’s really bad as they just line you up like an attraction at Disneyland. You’re a captive and can’t choose to not lineup.
3 nachten verbleven in april 2024
Reactie van Harbour Grand Kowloon Management op 22 apr 2024
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.Best wishes,

10/10 – Uitstekend

Soo May, Issaquah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stay here was fantastic. I got upgraded to a suite room which came with a king bed and a queen sofa bed and two full bath. Clean, bright, many restaurants and shopping close by. MTR is about 7 mins walk, 2 blocks from hotel. Definitely stay here again. Taxi was about $250 from airport.
2 nachten verbleven in april 2024
Reactie van Harbour Grand Kowloon Management op 16 apr 2024
Dear Valued Guest,We thank you for taking the time to share your very detailed review with us. We are glad that you are satisfied with our room and location. Thank you once again for your compliments, and we look forward to welcoming you for another enjoyable stay again in the near future.Best wishes,

10/10 – Uitstekend

ken

Positief: Staat van de accommodatie en faciliteiten
Good price for such nice big room
1 nacht verbleven in maart 2024
Reactie van Harbour Grand Kowloon Management op 8 apr 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 – Uitstekend

Yau Kong

1 nacht verbleven in maart 2024
Reactie van Harbour Grand Kowloon Management op 26 apr 2024
Dear Valued Guest,We thank you for taking the time to share your very detailed review with us. We are glad that you are satisfied with our services and facilities. Thank you once again for your compliments, and we look forward to welcoming you for another enjoyable stay again in the near future.Best wishes,

10/10 – Uitstekend

Wai Man

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable and tidy
1 nacht verbleven in maart 2024
Reactie van Harbour Grand Kowloon Management op 3 apr 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 – Goed

Yuchai, Buena Park

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Closed to water and scenery is beautiful
4 nachten verbleven in maart 2024
Reactie van Harbour Grand Kowloon Management op 3 apr 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 – Uitstekend

Kwai Hing

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
12 nachten verbleven in maart 2024
Reactie van Harbour Grand Kowloon Management op 3 apr 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 – Uitstekend

Hui Wendy Woon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great view
1 nacht verbleven in maart 2024
Reactie van Harbour Grand Kowloon Management op 25 mrt 2024
Dear Valued Guest, Thank you for staying with us and sharing your kind review of our hotel. We are pleased to know that you appreciate the amazing harbour view just as we do. Located adjacent to Victoria Harbour, it allows us to provide the breathtaking harbour view to our guests for fabulous experience. Thank you again and we cannot wait to welcome you back soon.Best wishes,

10/10 – Uitstekend

patrick

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great view
2 nachten verbleven in maart 2024
Reactie van Harbour Grand Kowloon Management op 25 mrt 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,

10/10 – Uitstekend

yingjia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Harbour Grand Kowloon Management op 25 mrt 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,

10/10 – Uitstekend

Raymond, Lakewood New

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice quiet safe area with super convenient transportation
5 nachten verbleven in maart 2024
Reactie van Harbour Grand Kowloon Management op 15 mrt 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,

10/10 – Uitstekend

Yew Hwa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Value for your money 😆
5 nachten verbleven in februari 2024
Reactie van Harbour Grand Kowloon Management op 15 mrt 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,

10/10 – Uitstekend

Raymond, Lakewood New

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Over all satisfaction excellent
8 nachten verbleven in februari 2024
Reactie van Harbour Grand Kowloon Management op 15 mrt 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,

8/10 – Goed

Marco

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location directly on the harbor with goods access to Whampoa, Hung hom and Hunghom station. FAcilities of the hotel are according to expectation for the price category. Breakfast buffet rather average to slightly below average. Seen better in HK...Overall nice stay.
2 nachten verbleven in maart 2024
Reactie van Harbour Grand Kowloon Management op 4 mrt 2024
Dear Valued Guest,We thank you for taking the time to share your very detailed review with us. We are glad that you are satisfied with our services and facilities. Thank you once again for your compliments, and we look forward to welcoming you for another enjoyable stay again in the near future.

8/10 – Goed

Simon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel. Just their bathroom is not perfect. The edge of the tub is like one foot wide. It is not easy and can be dangerous to get in and out when slippery. And there isn’t enough hooks for 2 towels and clothes.
7 nachten verbleven in februari 2024
Reactie van Harbour Grand Kowloon Management op 4 mrt 2024
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of

2/10 – Ontzettend slecht

david

Zakenreiziger
Negatief: Voorzieningen
Bunch of morons
3 nachten verbleven in februari 2024
Reactie van Harbour Grand Kowloon Management op 1 mrt 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 – Goed

Woonghee

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Harbour Grand Kowloon Management op 28 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

6/10 – Redelijk

Kam Fai

Positief: Netheid, personeel en service
Negatief: Comfort kamer
1 nacht verbleven in februari 2024
Reactie van Harbour Grand Kowloon Management op 28 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 – Uitstekend

Roy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
가족 여행으로 최고의 호텔이었습니다. 또한 주변이 복잡하지 않아서 너무 만족스러웠습니다.
2 nachten verbleven in februari 2024
Reactie van Harbour Grand Kowloon Management op 1 mrt 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 – Uitstekend

YORIKO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Harbour Grand Kowloon Management op 26 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 – Goed

Hon Lung

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
浴室淋浴間去水嚴重淤塞…其他都非常滿意
1 nacht verbleven in februari 2024

6/10 – Redelijk

Chi Leung

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van Harbour Grand Kowloon Management op 26 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management

10/10 – Uitstekend

louis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were courteous and helpful. The cleaning staff did a wonderful job in our room each day. We had a late evening flight, but checked out the morning and the hotel was accommodating in holding our luggage until we departed for the airport. Hope to stay here again.
3 nachten verbleven in februari 2024
Reactie van Harbour Grand Kowloon Management op 20 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 – Goed

Chi Leung

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Harbour Grand Kowloon Management op 20 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 – Goed

Chi Leung

1 nacht verbleven in februari 2024
Reactie van Harbour Grand Kowloon Management op 15 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 – Goed

Chi Leung

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in februari 2024
Reactie van Harbour Grand Kowloon Management op 15 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 – Goed

Chi Leung

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Harbour Grand Kowloon Management op 15 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 – Goed

Chi Leung

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in januari 2024
Reactie van Harbour Grand Kowloon Management op 15 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 – Goed

Chi Leung

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in januari 2024
Reactie van Harbour Grand Kowloon Management op 15 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 – Goed

Chi Leung

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in februari 2024
Reactie van Harbour Grand Kowloon Management op 15 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 – Goed

Xiaoming, Rolla

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and confortable. The harbor view is nice. The living room of the harbor view suite is ok, but the bedroom and bathroom are small, not like a suite level.
3 nachten verbleven in december 2023
Reactie van Harbour Grand Kowloon Management op 6 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. In response to your compliment towards our staff, we are most pleased to learn of your appreciation. We are much obliged to your kind words which serve as an encouragement and impetus in our pursuit of excellence. We look forward to having the pleasure of welcoming you back again in the future.

10/10 – Uitstekend

Sharon

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Pay for the Harbour-view room
We chose a harbour-view room and even though there were many days with fog, we very much enjoyed looking at our view. The room was spacious, modern, clean and comfortable. It was within walking distance of Whampoa and Hung Mon.
4 nachten verbleven in januari 2024
Reactie van Harbour Grand Kowloon Management op 6 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. In response to your compliment towards our staff, we are most pleased to learn of your appreciation. We are much obliged to your kind words which serve as an encouragement and impetus in our pursuit of excellence. We look forward to having the pleasure of welcoming you back again in the future.

10/10 – Uitstekend

Santiago

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice hotel, no complaints at all. Room service food was fine, but not great, specially considering the meaning great alternatives around the area. Pool was closed due to weather, so can’t judge that.
5 nachten verbleven in januari 2024
Reactie van Harbour Grand Kowloon Management op 6 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. In response to your compliment towards our staff, we are most pleased to learn of your appreciation. We are much obliged to your kind words which serve as an encouragement and impetus in our pursuit of excellence. We look forward to having the pleasure of welcoming you back again in the future.

8/10 – Goed

Wai Heung

5 nachten verbleven in januari 2024
Reactie van Harbour Grand Kowloon Management op 6 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was wonderful / satisfactory / delightful / pleasant / excellent and that you enjoyed the ambience/facilities of our hotel. Your suggestion has been passed to the management for further review and consideration. We look forward to welcoming you back next time.

8/10 – Goed

Suk

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice Comfortable Room but Average Customer Service
Overall we have a pleasant stay. Room is comfortable and location of the hotel is convenient. Close to MTR and lots of shops and restaurants around. Pity the service of the hotel isn’t up to standard of such a nice hotel. Have to wait long time for checkin and there seem not enough staffs on duty for such a big hotel. Staffs also not appear to be professional in their work. The girl serving us, who didn’t even give us a welcome greet, kept chatting with the girl next to her who was serving other guests which we found quite unprofessional and rude. However we will still be happy to stay in this hotel again because of its location and comfortable room. We do hope the customer service of the hotel can improve in future.
3 nachten verbleven in januari 2024
Reactie van Harbour Grand Kowloon Management op 1 feb 2024
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent stay at Harbour Grand
Really excellent hotel. Staff friendly and attentive.
2 nachten verbleven in januari 2024
Reactie van Harbour Grand Kowloon Management op 1 feb 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.