Vind je ideale hotel in Knebworth

'Lovely location. Appears to be lovely hotel set up. TERRIBLE customer service and staff. Drove 5 hours here after a paid for booking and recited email. Hotel had the confirmation and had double booked but decided to not call me but instead tell me on the evening of arrival. They said their manager would call me the next day to rectify the refund. One girl was helpful finding me a hotel twice the price 20 minutes away. The other guy working there, had a 'tough luck attitude.' I had to call a week...

'Prima locatie voor 1 overnachting. Aardig personeel, ontbijt prima (verwacht niets bijzonders)'

'Hele lieve personeel die je hielp met alles en lekker ontbijt '

'I arrived late at the hotel and decided to take a shower before bed. When I opened the bed after showering, one side of the linnen had some blood on it. Disgusting. '

'Verwarming op de kamer werkte niet en de airco's in de lobby maakten veel herrie! Verder was alles goed verzorgd!'

'Disappointing. On arrival to the room, there was a distinct musty smell. Not pleasant and still present after opening the windows. No WiFi in the room. Breakfast was almost non existent. For a pub/hotel that promotes its food service and quality, a couple of boxes of cereal and a few miniature pastries was not what was expected or advised. A cooked choice would be expected (and was advertised)'

'Er kwam weinig water uit de douche waardoor je niet normaal kan douchen. Lijkt erop dat ze waterbesparing iets te ver doorgevoerd hebben'

'Nearby the airport and trainstation but no shopping centre in the area for thing you missed or lost or forget. '

'Het hotel staat letterlijk naast een snelweg dat is al een min. Wat er niet eens bij stond of wat dergelijk. Er waren bed luizen op de slaap bank. Me moeder heeft er helemaal uitslag van. Badkamer was ook heel smerig. Raad dit hotel of wat het dan ook is totaal niet aan!'

'De kamer was heel netjes en schoon. Het ontbijt was goed en alle mensen in het hotel waren zo vriendelijk! Een heel fijn verblijf gehad!'

'Veel voordelen: Mooi ingerichte kamers en badkamer; schoon; vriendelijk, behulpzaam personeel. Ondanks drukke weg heel stil. Nadelen: matige douchegel; kamer nogal klein.'

'Been several years since I last stayed here. It is in a beautiful rural hamlet only 20 mins from Welwyn Garden City. It is a very quaint place to stay that is dog friendly. The staff are also great. I didn’t realise the bar closed at 8pm on a Monday and the menu was very limited for me as a gluten free diner. I had to have dinner between 6 and 7 ish. I ordered the soup that was delicious with GF bread. Then my only choice was ham and chips with eggs that catered to my GF needs. This...

'Room smelt of curry . 1 small towel for 3people grouting on tile’s mouldy . Bed clean and comfortable though . Lift not working properly same 7 months earlier! Not fixed'