Mahalo booking Kamaole Sands - Maui Condo & Home. We are sorry to hear your stay was less than a 5 rating. We have shared your comments with the resort management team so that they make the necessary updates to the specific room you stayed in.

Aloha Michelle, Mahalo for choosing to stay with us at Kamaole Sands. We appreciate your time in leaving us feedback on your accommodations. We are sorry to read the couch and the bedroom mattress was uncomfortable. We have addressed this matter to our unit quality team, and they are taking care of it. Despite the uncomfortable furniture and bed, it's a pleasure that you still enjoyed your stay. We can't wait to help you plan your next Hawaii vacation.Mahalo!

Aloha Samanatha, Mahalo for the 5-Star Rating! It was a pleasure having you! We hope you'll return again soon.Mahalo

Aloha Mary Gwen! Thank you for your honest review. We are so glad to hear that the condo had everything you needed, but we're so sorry to hear you had an issue with the bedding and noise. I called you a couple times during your stay to see how you were doing and I never heard back. We would have loved to relocate you to another one of our condos on property had we known your stay was going less than perfect. I hope you were otherwise able to enjoy your time on Maui and would love the opportunity to welcome you back for a better stay! Mahalo!

Aloha Kristine! Thank you so much for your review. I am so glad to hear that you had a wonderful stay. If there is anything else we can help you with in regards to booking in the future, feel free to give our office a call. We would love to welcome you back with a return guest rate. Mahalo!

Aloha, I am so sorry for that unfortunate room move during your stay. My name is Casey and I work with Maui Condo & Home. We manage multiple units at the Kamaole Sands. I've searched through all of our reservations for the month of August, and don't have record of a room move. I believe you left a review for the wrong company. Either way, we are saddened to hear about your less than perfect experience. Traveling to paradise should be like living a dream and it seems that was not the case for you- please feel free to reach out to our company directly when you plan to return. We would love to help redeem your previous stay. Mahalo!

Aloha, I am so sorry but I think you have the wrong company. We do not have any reservation for you.

Aloha! Not sure who you are as you posted anonymously, but we no longer provide door codes in advance because of the COVID travel protocol for Hawaii. So yes, every single person that stays anywhere on Maui will have to call for their door code.

Aloha and thank you for your wonderful review! We are so glad to hear you had your best stay ever and look forward to welcoming you back for an even better trip then the last! Mahalo,

Aloha! Thank you so much for your review. Unfortunately we are unable to make accommodations or adjustments for another pool on property, but we do welcome you to join us at one of our many other properties boasting multiple pools. Mahalo!

Aloha! Thank you so much for your review. We are so grateful you had a great time in-house. We hope you are settling into home okay and look forward to welcoming you back soon. Mahalo and Aloha,

Aloha and thank you so much for your review. We are thankful you loved the property and look forward to welcoming you back soon. Aloha and Mahalo,

Thank you so much for your review! We are so happy you had a great time and look forward to welcoming you to Maui again soon.

Thank you so much for your review! If at all possible, are you able to tell us what specific unit you stayed in at the Kamaole Sands and what you appreciated about your experience? We love providing feedback to our owners for the sake of serving you better.

Thank you so much for your rating. First- we are so sorry for the inconveniences. Your trip to anywhere should be nothing short of 100% satisfaction. Would you please expound on the issues you encountered? We take it as our responsibility to let our owners know how we can improve and would appreciate your assistance. What unit did you stay in and what were the issues you encountered?

Thank you for your review! We appreciate your feedback as it helps us to grow and learn. Could you please help us understand what made your stay a 3/5?

Thank you so much for your review! We are so pleased to hear that you were content with your time here. Could you please expound on what constituted your stay a 5/5? We love encouraging our owners with your feedback.

Thank you so much for your review! We are so pleased to hear that your stay was a 10/10! As a property management company, we love to encourage our owners with your feedback. Do you have any specific reasons this stay was so special?

Aloha, Thank you, we appreciate your feedback. We hope to welcome you again. Mahalo,

Aloha, Thank you, we appreciate your feedback. We are glad that you enjoyed your stay with us. Mahalo,

Aloha, Thank you, we appreciate your feedback. We are glad that you enjoyed your stay with us! Mahalo.

Aloha, Thank you, we appreciate our feedback. We are glad that you enjoyed your stay with us! Mahalo,

Aloha, Thank you, we greatly appreciate your feedback. We are glad that you enjoyed your stay here. Mahalo,

Aloha, Thank you, we appreciate your feedback. We are glad that you enjoyed your stay with us. Mahalo.

Aloha, Thank you, we appreciate your feedback. We are glad you enjoyed your stay with us! Mahalo.

Aloha, We appreciate your response. Thank you and have a great day.

Aloha, Thank you, we appreciate your feedback. We are glad that you enjoyed your stay with us. Mahalo,

Aloha, Thank you. We appreciate your feedback. We are glad you enjoyed your stay with us. Mahalo,

Aloha, Thank you, we appreciate your feedback. We are glad you enjoyed your stay here. Mahalo!

Aloha, Thank you, we appreciate your feedback! Mahalo,

Aloha! We apologize that you did not have a great stay. We do take pride in our condos, so I am disappointed to hear that you found it to be dirty. After the cleaners have cleaned the condo, we have our inspector go into the unit the day of the guests arrival so they can ensure it is clean and ready. If a guest calls about a cleanliness issue we will always have the cleaner return because it is very important to us that the condos are clean for our guests. We do not have any control over construction in units that are not in our rental program. If we had another unit to move you to we would, but the Kamaole Sands is not a hotel and we do not have every condo in our rental program, so there is not always availability to move a reservation. We apologize that this disrupted your stay, and we hope you will give Maui and the Kamaole Sands another try. We do rent our units out individually through our site, so you can choose the condo that works best for you. If you need assistance booking your next Maui getaway, we would be happy to assist you. Mahalo!

Aloha! Thank you, we appreciate your feedback. We are glad that you enjoyed your stay with us. Mahalo.

Thank you for your feedback!

Thank you for your review. We do value your feedback. We will address concerns regarding the condo. Have a great day.

Thank you for your feedback. We will work with the Association regarding this concern. Have a wonderful Day!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Aloha! Thank you, we appreciate your feedback. We hope to welcome you again soon! Mahalo.