Hôtel près de Église Saint-Thomas (Newport)

« Unfortunately the room requested was not available as we had our small dog with us so were allocated a dog friendly room which was fine but it only had a 4’6 bed which really is not expected these days. Following the downgrading of the room by the hotel and being advised that the room requested would be cheaper. The new price unfortunately was not honoured despite numerous requests for a refund so overall not the best experience. »

« The room was clean, with modern/quirky tech features. The staff were very friendly and accommodating to our needs, providing a place to store our luggage after the check out time. The hotel is in a good location for the Redjet passenger ferry and the high street with bars and restaurants. It is also located a few mins walk from the taxi rank and bus stop that has connections to Newport. »

« We booked 2 sea view rooms for 3 nights. Only one room had a sea view and the bathroom in that room had black mould around the ceiling. The other room had a very old mattress and the bedding was old and thin. The pillows in that room were flat. We checked out after 1 night and will not be back. Whilst the staff were friendly, this hotel needs refurbishment, new mattresses, new duvets, pillows, blankets and linen. Mould is injurious to health and no hotel of the calibre that this hotel...

« Friendly staff, clean rooms and quite comfortable. I would have scored it higher if the thermostat on the radiator was working. The room became uncomfortably warm during the night, and I had to open the window because I couldn’t adjust the radiator »

« Bel hôtel situé dans un joli cadre avec le lac. Les chambres sont spacieuses, de même que la salle de petit-déjeuner et restauration qui offre une très belle vue sur le parc et le lac. Le spa est aussi un plus bien appréciable. Enfin le personnel est très sympathique. »

« The room was just what we wanted, with two twin beds. The wi-fi worked easily, and the bathroom was very up-scale. The lounge felt welcoming, which expanded the size of our living space. We loved the breakfast, which was both professionally put together and personalized. We felt welcomed by the hosts, who gave us excellent directions and suggestions. A very pleasant stay! »

« Affreux je trouve scandaleux que l’on débite une carte alors que nous avons pas pu venir suite à brittany ferrie qui a décider de partir une heure avant et maintenant on débite 133 e sur mon compte chèque c du Vol »

« Etablissement très bien situé près de l'arrivée du catamaran, de la gare des autobus et des magasins , restos... »

« Hôtel bien situé. Personnel très serviable .Coin sympathique.Pas de parking. »

« personnel plaisant et confort appreciable. Hotel bien situé pres du centre ville. Vraiment tres bien »

« Very good »

« Nice hotel with good pool and close to beach and the historic part of town »

« Good »

« Issues about the room Open the door - strong musky smell even with the window open. On arrival in the room I had to remove 5 spiders (each in different corners of the room) aswell as several cobwebs. Carpet had a massive stain upon entering the room which probably added to the musky smell. Room uninviting and very small for double. Décor was 1970's styled, looking incredibly dated. Bath had large scattered spots of paint so you certainly wouldn't bath in it. Can’t shave as there’s no plug in...

« Chambre quadruple de taille tout à fait correcte, un lit double et des lits superposés pour les enfants. Matelas à ressorts de pauvre qualité et très grinçante. Salle de bain personnelle mais eau de douche qui s'écoule très mal, problème signalé au matin mais que l'on retrouve non résolu le soir venu. Sol sale. Petit déjeuner (full English breakfast) de qualité très moyenne, peu copieux. Rapport qualité prix peu satisfaisant, cette réservation avait été tardive et les établissements de...

« Amazing stay at Enchanted manor, from the moment we walked in the vibes were warm and friendly. The food and drinks were delicious and the red squirrels and badger feeding in the evenings was an amazing experience. Could not recommend this place more. »

« Needs to be renovated but it’s good value for money and is close to the beach and town centre »