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Beoordelingen van Ednam House Hotel

3 out of 5
Ednam House Hotel
Bridge St, Kelso, Scotland

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 167 van 346 beoordelingen" "
Gastenscore: 8 - Goed. 114 van 346 beoordelingen" "
Gastenscore: 6 - Redelijk. 44 van 346 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 346 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 346 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Voorzieningen
2 nachten verbleven in mei 2019

8/10 – Goed

Piet, Laren nh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel in omgeving van veel touristische atra
Prachtig uitzicht op river Tweed en midden in hte schattige stadje Kelso
2 nachten verbleven in juli 2018
Reactie van x op 22 aug 2018
Dear Guest Thank you for your feedback Kind regards Teresa

8/10 – Goed

Simon, Hilversum

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
hotel ligt mooi aan de Tweed.
Prima gegeten in klassiek hotel. De kamer is wel twee trappen op, maar dat is gezien de prijs niet onredelijk.

6/10 – Redelijk

Eileen

Reisde met partner
Liked the olde worlde charm - full of character but with faded grandeur. Lift needed for the less mobile - too many stairs and not enough signage to dining room. Lovely view of the river and gardens.
4 nachten verbleven in mei 2024

8/10 – Goed

Roger

Reisde met partner
Positief: Voorzieningen
Great old house but needs a bit of work to get it up to a more suitable standard. Great food but service was not the best, especially at breakfast.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Jennifer

Reisde met een groep
Our rooms were very badly furnished. Shower rooms mouldy and dirty tiles. Whole property run down and dirty. Very disappointing as we had stayed a couple of years ago and had a lovely time. The situation of the building and views are superb. Food was average.
1 nacht verbleven in april 2024

8/10 – Goed

Laurence, Wasilla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Karla

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful gardens, unique rooms.
1 nacht verbleven in april 2024

4/10 – Matig

Eric

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

6/10 – Redelijk

John

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The food was not very good at all. Poor quality and cold
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Chris

Positief: Personeel en service
Negatief: Netheid
Very disappointed
Have stayed at Ednam House twice before we were very disappointed with the hotel standards in the rooms and also the general cleanliness of the hotel. There was cobwebs everywhere and dust which was visible. In our room there was water marks on the wall and dust and cobwebs. The bath overflow was not properly fitted and the wall panels were not joined correctly
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

6/10 – Redelijk

Stephen

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in februari 2024

8/10 – Goed

Robert

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Staff were brilliant, however restaurant was overpriced for what was on offer.
1 nacht verbleven in februari 2024

8/10 – Goed

David

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in februari 2024

8/10 – Goed

William

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The house itself is a gem and the owners must be congratulated on keeping all the woodwork and features just as they were. The fireplaces too with proper log fires - brilliant. Being charged £15 per night for having the dog with us and not even a water bowl provided was rather odd. That said everyone was brilliant with our pet.
2 nachten verbleven in februari 2024

8/10 – Goed

Ian

1 nacht verbleven in januari 2024

8/10 – Goed

Gary

Positief: Netheid, personeel en service en comfort kamer
Olds Worldy Hotel in Centre of Kelso
Oldy worldy 3 star hotel in centre of the market town Kelso. Staff were very helpful and breakfast was good. Some areas of the hotel were cold as I believe they had a heating problem but sat next to the coal fire and our room was warm. For the price good value for money.
1 nacht verbleven in januari 2024

8/10 – Goed

alexander

Positief: Netheid, personeel en service en comfort kamer
Well worth a visit. The staff very helpful. The breakfast great and rooms clean. Heating in some areas not working, fan heaters supplied. Great atmospheric hotel situated near town center.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Another Lovely Stay at Ednam House
We first stayed at Ednam House Jan 23, to celebrate my partners Birthday. With us both being 'fans' of the Georgian architectural style, the Ednam made quite an impression. It is simply stunning! Beautiful Room overlooking the Tweed, professional and attentive staff, excellent food and wonderful Drawing and Dining Rooms. Not to mention the setting - Kelso is a lovely, unspoilt market town. This year we had no hesitation in returning for B'Day celebrations. However, outside temps were a good bit colder and there a couple of things we felt were lacking. Previously the Dining Room had been lit entirely by candlelight and a good fire was blazing in the grate. It was so evocative of 18th Century dining! So warm and intimate.This year, despite being colder outside, no fire, no candles. Just harsh, bright electric wall lights and a single radiator that failed to heat the room. It didnt help that both large windows - single glazed - radiated the cold. Whilst provided with original shutters and heavy curtains, these were not closed / drawn. Similarly in the Drawing Room, the large, real flame gas fireplace failed to heat the whole room, whilst the large windows were left with shutters open and curtains tied back. To help with Eco targets it surely must make sense to reduce heat loss / cold transfer by closing shutters and drawing curtains at night. This, and use of candles over electric lights, would also help increase the overall ambiance that a place like Ednam naturally exudes.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Wilson

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

6/10 – Redelijk

Mark

Reisde met partner
Negatief: Netheid
First impressions were not great. After a 5 hour drive we arrived at 2.35pm and went to Reception to check in. At first we were ignored by the two ladies on reception but when they looked up I explained that I had a booking . In unison they announced “it’s not 3’o clock yet” and carried on about their business. We returned at 3pm and checked in. The room we had booked was a river view family double and was huge with a lovely panoramic view across the river Tweed. There was a free standing bathtub in the bedroom which we subsequently discovered was not correctly plumbed in and we ended up with the contents of the bathtub all over the bedroom floor! It turned out that this had been reported previously but not fixed. We thought we’d grab a coffee and watch some TV. Unfortunately the dolce gusto coffee machine in the room did not work (part was missing) and there was no TV remote in the room. We reported both things to reception who said that the TV works - you just have to push the buttons on the side! 1st world problems I know but it’s not 1975!! Breakfast was very good
1 nacht verbleven in januari 2024

8/10 – Goed

Miss

1 nacht verbleven in december 2023

10/10 – Uitstekend

Isaac

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Positioned, cleaned, attractive,, well looked after
1 nacht verbleven in december 2023

10/10 – Uitstekend

Mark

3 nachten verbleven in december 2023

10/10 – Uitstekend

Oliver

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff were excellent and rooms very comfortable and breakfast was excellent , defiantly will return.
1 nacht verbleven in november 2023

8/10 – Goed

Patricia

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
1 nacht verbleven in november 2023

10/10 – Uitstekend

Cath

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely lovely hotel. Not modern or 'sleek' by any means but steeped in history. Decor is very traditional for an old building and it just works. Plenty of quiet areas to just sit and relax. Word of warning, if you have accessibility issues, there are stairs everywhere that you can't avoid. We were in the orangerie building out the back and it was beautiful and peaceful, with great views right beside the river. Food was lovely, with great breakfast options. The hotel sits in its own grounds right at the start of the main shopping area, so plenty of parking and straight out the gate to the shops and restaurants. Lots of alternative eating places in easy walking distance. We found all staff to be friendly and helpful, but you need to treat them with great respect first.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Heather

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is in the town cemtre of the pretty market town of Kelso. So perfect for our needs over weekend.
2 nachten verbleven in november 2023

6/10 – Redelijk

Carlie

Reisde met huisdieren, Reisde met partner
Positief: Personeel en service
The grounds are fantastic and take you back to an earlier period. The scenery is wonderful with a look out over the River Tweed. The hotel itself is a bit sad in places and could do with sone restoration and using the history of Ednam House as a selling point, with grand bedrooms and restored bathrooms perhaps!
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Amanda

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic hotel in the centre of Kelso. We had a river view room overlooking the gardens and the river Tweed. Everyone was very friendly and very welcoming. Breakfast was amazing. I would definitely recommend staying here.
Room with a view
1 nacht verbleven in oktober 2023

8/10 – Goed

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Jean

Reisde met partner
Positief: Personeel en service
The ednam house hotel was in a good location in Kelso with shops, pubs and eateries on your door step. We booked a two night stay the hotel at first sight it looks very nice from the outside but when you go inside although the hotel has a bit of character it is in need of some refurbishment as it looks a bit tired inside. Our room was at the back of the hotel and had lovely views over the gardens and the river tweed, the room itself looked clean enough but definitely needs painted as paint work looked dirty the bathroom although did look as if it had been upgraded the radiators in the bedroom and bathroom did not work which we reported but did not work in our two night stay. We booked dinner for the first night after having a look at the menu when checking in but when we went down to dinner they didn't have all the food listed on the menu that we looked at which I pointed out to the waiter after looking up the menu on the hotels website which was slightly different again from what I was first shown. Breakfast in the morning was a continental option as well as a cooked breakfast my husband ordered the full Scottish breakfast which on the menu said lorne sausage but was informed that they didn't do them anymore. Overall we had a nice stay but did not get a good night's sleep as mattress and pillows were far to soft.
2 nachten verbleven in oktober 2023

8/10 – Goed

Keith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Central Kelso, on river.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Peter

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had never been to Kelso before and knew little about it but was very pleased to find that it is a lovely place, surrounded by lovely countryside, the rived at the bottom of the hotel gardens and welcome from the staff made the whole experience lovely. Thank you!
1 nacht verbleven in september 2023

8/10 – Goed

Derek

2 nachten verbleven in september 2023

8/10 – Goed

David

Positief: Netheid, personeel en service en comfort kamer
Nit picking
On the hole it was very good. Just odd little things. No where in the bathroom to put anything. Eg toilet bag. Only one easy chair in the bedroom. A double should have two. The room was clean and comfortable. My only comment would be that the stairs and hallways could have done with a hoovering. This is really nit picking..
7 nachten verbleven in september 2023

10/10 – Uitstekend

Jon, Glassel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super friendly staff and the perfect location. Lovely old building too. The breakfast was excellent too.
1 nacht verbleven in september 2023

10/10 – Uitstekend

STEPHEN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

8/10 – Goed

Colin

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
weekend family break
Nice,old buildingin a great location for the town and for the wider borders area. Room and public areas were clean,although some of the areas looked a little tired. However staff were pleasant, breakfasts were excellent and staff were friendly.
2 nachten verbleven in september 2023

6/10 – Redelijk

ian

Reisde met familie
Negatief: Netheid
2 night stay
Following a 7 hour drive arriving early it would have been nice to be told we would be welcome to use the bar facilities while we wait , rather than “check in is at 3” reception wasn’t the warmest . No bath, just a shower, not mentioned in the booking , and there as a thick ring of dust dripping from the extractor fan in the bathroom . The menu for evening meals and breakfast somewhat disappointing and limited, or not available (pancakes) Loverly location and staff in general ok Hotel just needs a bit of warmth and atmosphere.
2 nachten verbleven in augustus 2023

8/10 – Goed

Lucy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

6/10 – Redelijk

james

2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Sharon

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Alastair

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely 1st visit to Kelso.
2 nachten verbleven in augustus 2023

8/10 – Goed

Alexander, Inverness

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

8/10 – Goed

Stefan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tolles, uriges Hotel mit toller Lage in den Scottish Borders. Natürlich handelt es sich um ein altes (atmosphärisches) Haus mit den entsprechenden Einschränkungen: Die Zimmer sind hellhörig, keine Klimaanlage. Das warme Frühstück mit Blick auf den Garten und Fluss kommt auf Bestellung, Rest Buffet. Ausreichend Parkplätze vorhanden inkl. zwei EV Chargern. Ideal für eine Übernachtung auf der Durchreise und als Basis zur Erkundung der vielen Sehenswürdigkeiten in den Borders.
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Lucy

1 nacht verbleven in augustus 2023