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Beoordelingen van Aqua Guestrooms Kastela

3 out of 5
Aqua Guestrooms Kastela
2 Ul. uz Svetog Ivana, Kastela, Splitsko-dalmatinska županija

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 18 van 35 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 35 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 35 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 35 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 35 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

7,4/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Gaitrie

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kamer was erg klein. Kon niet uit mn bed, omdat er airco daar was geplaatst en die erg veel lawaai maakte.. na geklaag volgende dag een ander kaner gelr
2 nachten verbleven in juli 2022
Reactie van Anna op 10 aug 2022
Dear Gaitrie, thank you for taking the time to write a review about your stay at our hotel. We truly regret that your stay was not as you expected and we sincerely apologize that several things did not meet your expectations. We assure you that we are taking careful note of every guest comment and we are actively working to impprove our facilities. In this situation we can only say your feedback is extremley valued and please take our sincere apology one more time. We hope that you will give us the chance to welcome you back so we may provide you with a stay that meets your expectations. Best regards,

10/10 – Uitstekend

Maria

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Team Hotel Kastel op 2 okt 2023
Dear Maria,Thank you for choosing Hotel kastel for your stay and for leaving us a good review. We are happy to hear that you have enjoyed your stay at our hotel and we hope to see you again soon.Best regards,Hotel Kastel Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in september 2023
Reactie van Team Hotel Kastel op 26 sep 2023
Dear guest,Thank you for leaving us a good review and for booking Hotel Kastel for your stay. We are glad that you enjoyed your stay and we hope to see you again.Best regards,Hotel Kastel Team

10/10 – Uitstekend

Ole Andre

2 nachten verbleven in augustus 2023
Reactie van Team Hotel Kastel op 31 aug 2023
Dear Andre Ole,thank you for leaving us a nice review. Our main goal is to keep our guests happy and satisfied, and it is great to know that you have enjoyed your stay.We really look forward to having the pleasure of welcoming you back.Best regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
1 nacht verbleven in augustus 2023
Reactie van Team Hotel Kastel op 18 aug 2023
Dear guest,thank you for leaving us a nice review. Our main goal is to keep our guests happy and satisfied, and it is great to know that you have enjoyed your stay.We really look forward to having the pleasure of welcoming you back.Best regards, Hotel Kastel Team

4/10 – Matig

Josipa

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Team Hotel Kastel op 15 aug 2023
Draga Josipa,zahvaljujemo na izdvojenom vremenu da ocijenite naš hotel. Zadovoljstvo svakog gosta nam je od izuzetne važnosti, i isto tako mišljenje, sugestiju, prijedlog pa i kritiku uvijek uzimamo vrlo ozbiljno. Uvjeravamo Vas da je tako i u Vašem slučaju, te se nadamo da ćete nas opet posjetiti kako bismo vratili Vaše povjerenje i osigurali maksimalno zadovoljstvo Vašim boravkom.Srdačan pozdrav,Hotel Kastel Team

8/10 – Goed

Mikael

Reisde met een groep
Positief: Netheid, personeel en service
Fint hotell med bra läge nära stränder. Nära till både Split och Trogir som man tar sig till enkelt med antingen buss eller taxi. Vänlig personal som var hjälpsamma. Frukosten var ok, kunde varit lite mer generös.
5 nachten verbleven in juli 2023
Reactie van Team Hotel Kastel op 7 aug 2023
Dear Mikael,thank you for leaving us a nice review. Our main goal is to keep our guests happy and satisfied, and it is great to know that you have enjoyed your stay.We really look forward to having the pleasure of welcoming you back.Best regards,

8/10 – Goed

Angelika

Positief: Personeel en service, comfort kamer
Hatte dieses Hotel extra deshalb ausgewählt, weil auf der Website stand, dass es Parkplätze hat. Es gab wohl welche aber leider nicht in ausreichender Anzahl. Das verursacht unnötigen Stress im Urlaub.
1 nacht verbleven in juli 2023
Reactie van Team Hotel Kastel op 3 aug 2023
Dear Angelika,thank you for choosing hotel Kastel and for leaving us a review. We hope that everithing beside parking ishue was nice for you. There is other parking place just near hotel wich our guests are free to use and hopefully you have found it too. We hope that you will visit us again.Best regards

10/10 – Uitstekend

NATHALIE

1 nacht verbleven in juli 2023
Reactie van Team Hotel Kastel op 1 aug 2023
Dear Nathalie,Thank you for taking time and for posting a nice review for our hotel.We are happy that you liked your stay and we hope that you will visit us again.Best regards

10/10 – Uitstekend

edward

1 nacht verbleven in juli 2023
Reactie van Team Hotel Kastel op 10 jul 2023
Dear Edward Smith, thank you for choosing Hotel Kastel for your stay and for leaving us such a wonderful review. We are thrilled that you loved and enjoyed your stay! Best regards,

10/10 – Uitstekend

Byron, Ormond Beach

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel, room was clean and comfortable. Had a nice balcony that viewed the water. The AC worked excellent and kept the room very comfortable even though it was very hot outside. Staff was friendly , would stay here again.
1 nacht verbleven in juli 2023
Reactie van Team Hotel Kastel op 8 jul 2023
Dear Byron,thank you for booking Hotel Kastel and for leaving us a nice review. We are glad you have enjoyed your stay and our service. We are looking forward to seeing you again.Best regards,Hotel Kastel Team

6/10 – Redelijk

Andrew

Positief: Netheid
Place was OK but not great. Twin beds too small. Shower too small. Walls made of drywall like a typical American motel and not rock or plaster like most Croatian hotels. Had a balcony but not overlooking much. Breakfast food and dinning area were fine but nothing special. I got there late and left early for the airport so never made it to the beach. A residential area so not much action. Not really near Trogir or Split (like ~30 mins and ~$30 uber to each). There is a nearby public bus that goes between the two. Like $17 and 12 mins taxi to airport. So it's fine but somehow think you can do better.
1 nacht verbleven in juli 2023
Reactie van Team Hotel Kastel op 6 jul 2023
Dear Andrew,thank you for taking the time to write a review about your stay at our hotel. We truly regret that your stay was not as you anticipated, and we sincerely apologize that several things did not meet your expectations. Our goal is to provide memorable experience for every single guest and we hope you will give us a chance to welcome you back.Best regards,Hotel Kastel Team

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Team Hotel Kastel op 3 jul 2023
Dear Benjamin,thank you for choosing hotel Kastel and leaving us a nice review. Our main goal is to keep our guests happy and satisfied, and it is great to know that you have enjoyed your stay.We really look forward to having the pleasure of welcoming you back.Best regards

10/10 – Uitstekend

Yancey

2 nachten verbleven in juni 2023
Reactie van Team Hotel Kastel op 20 jul 2023
Dear Yancey,We are glad you have enjoyed your stay at our hotel, and that you took the time to leave us a good review. We are looking forward to seeing you again.Best regards,Hotel Kastel Team

10/10 – Uitstekend

Adrienne

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean room. Very small. Nice terrace. Helpful staff.
1 nacht verbleven in juni 2023
Reactie van Dunja op 17 jun 2023
Dear Adrienne,thank you for taking time and leaving us a nice review. Our main goal is to keep our guests happy and satisfied, and it is great to know that you have enjoyed your stay.We really look forward to having the pleasure of welcoming you back.Best regards, Hotel Kastel Team

8/10 – Goed

Mats

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Dunja op 12 jun 2023
Dear Mats,thank you for choosing hotel Kastel for your stay. We look forward to having the pleasure of welcoming you back. Hotel Kastel Team

8/10 – Goed

Jean-Marie

Positief: Netheid, personeel en service
9 nachten verbleven in september 2022

10/10 – Uitstekend

JADER

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2022
Reactie van Anna op 30 sep 2022
Dear Jader,thank you for leaving us a nice review. Our main goal is to keep our guests happy and satisfied, and it is great to know that you have enjoyed your stay.We really look forward to having the pleasure of welcoming you back.Best regards,Hotel Kastel Team

10/10 – Uitstekend

Sanja

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2022

10/10 – Uitstekend

Andjelka

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was nice and pleasant stay. Room was clean. Staff very polite and helpull helping to find the restaurant
1 nacht verbleven in september 2022
Reactie van Team Hotel Kastel op 25 sep 2022
Dear Andjelka, thank you for choosing Hotel Kastel for your stay and for posting a nice review for us. It is wonderful to know that you have enjoyed our hotel and its facilities. We will use your feedback as a guideline for our future improvements and we really look forward to having the pleasure of welcoming you back. Best regards,

8/10 – Goed

Cédric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Bon rapport qualité prix
Hôtel brouillant ! Les toilettes et les douche et aussi les portes mal insonoriser ! Lit pas confortable ! Personnel au top ! Petite déjeuner très copieux on manque de rien avec vue sur mer ! Sauf café pas top !
7 nachten verbleven in september 2022
Reactie van Dunja op 19 sep 2022
Dear Cedric,thank you for sharing your experience following your stay at hotel Kastel. While we appreciate reading your compliments to sea view room and our breakfast, we are disappointed to hear that your stay did not completely meet your expectations. We assure you that we are taking careful note of every guest comment and we are actively working to improve our facilities. We hope you will give us the chance to welcome you back so we may provide you with a stay that meets your expectations on every level.Best regards, Hotel Kastel Team

4/10 – Matig

Sarita

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2022

10/10 – Uitstekend

Aleksej

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
War alles cool. Zimmer, Personal, Strand in fünf Minuten von hotel..
7 nachten verbleven in september 2022
Reactie van Dunja op 15 sep 2022
Dear Aleksej, Thank you for choosing hotel Kastel for your stay and for leaving us a nice review. .Our main goal is to keep our guests happy and satisfied, and it is great to know that you have enjoyed your stay. We look forward to having the pleasure of welcoming you back for another great experience.Best regards to you and Iryna.Hotel Kastel Team

10/10 – Uitstekend

Sofia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022
Reactie van Team Hotel Kastel op 12 sep 2022
Dear Sofia, thank you for choosing Hotel Kastel for your stay and for posting a nice review for us. It is wonderful to know that you have enjoyed our hotel and its facilities. We will use your feedback as a guideline for our future improvements and we really look forward to having the pleasure of welcoming you back. Hotel Kastel Team.

8/10 – Goed

Vesna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location, close to main attractions, and quiet to rest at the end of the day. Excellent staff.
1 nacht verbleven in september 2022
Reactie van Team Hotel Kastel op 12 sep 2022
Dear Vesna, thank you for leaving us a nice review. Our main goal is to keep our guests happy and satisfied, and it is great to know that you have enjoyed your stay. We really look forward to having the pleasure of welcoming you back. Best regards, Hotel Kastel Team

6/10 – Redelijk

Hanne

Reisde met een groep
Positief: Personeel en service, comfort kamer
3 nachten verbleven in augustus 2022
Reactie van Anna op 30 aug 2022
Dear Hanne,thank you for leaving us a nice review. Our main goal is to keep our guests happy and satisfied, and it is great to know that you have enjoyed your stay.We really look forward to having the pleasure of welcoming you back.Best regards,Hotel Kastel Team

10/10 – Uitstekend

Regina

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 übernachtung sehr gute unterkunft. Leider kam es keine Getränke. Es fehlte ein Geträkeautomat da keine Restauration vorhanden.
1 nacht verbleven in augustus 2022
Reactie van Dunja op 27 aug 2022
Dear Regina, thank you for leaving us a nice review. Our main goal is to keep our guests happy and satisfied, and it is great to know that you have enjoyed your stay. We really look forward to having the pleasure of welcoming you back. Best regards, Hotel Kastel Team

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place to stay but you will need a car.
Little bit away from the centre, you would definitely need a rented car. Parking is very limited on a site. I mean 5 cars maximum on first come, first served basis. Hotel is closed at night. You will get a key from main entrance. Rooms are good and clean, except the toilets - a lot of smell in the toilets. We had to close doors all the time and smell was still very severe. Breakfast rather average. Nice Beach is 5 min walk with plenty of cafes but remember to get cash. Most of the places do not accept cards.
3 nachten verbleven in juni 2022
Reactie van Anna op 20 aug 2022
Dear Guest,thank you for leaving us a nice review and detailed review. Our main goal is to keep our guests happy and satisfied, and it is great to know that you have enjoyed your stay. We assure you that we are taking careful note of every guest comment and we are actively working to improve our facilities.We really look forward to having the pleasure of welcoming you back.Best regards, Hotel Kastel Team

10/10 – Uitstekend

Sheldon

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just what a needed. Quiet. Clean friendly service.
1 nacht verbleven in augustus 2022
Reactie van Team Hotel Kastel op 14 aug 2022
Dear Sheldon, thank you for choosing Hotel Kastel for your stay and for leaving us such a wonderful review. We are thrilled that you loved and enjoyed your stay! We put the satisfaction of our guests as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to having the pleasure of welcoming you back. Best regards,

10/10 – Uitstekend

Bettina DuMond

1 nacht verbleven in augustus 2022
Reactie van Team Hotel Kastel op 13 aug 2022
Dear Bettina,, thank you for leaving us a nice review. Our main goal is to keep our guests happy and satisfied, and it is great to know that you have enjoyed your stay. We really look forward to having the pleasure of welcoming you back. Best regards,

6/10 – Redelijk

John

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Anbefales ikke!
Nedslidte værelser tæt på lufthavn med masser af fly lige over hotellet. Venligt personale. Kaffen til morgenmaden er elendig frysetørret maskin-kaffe. Vi tilkøbte rigtig kaffe. Men den smagte lige så rædsomt som den kemiske kaffe. Der var hele tiden kun lagt lidt frem ad gangen, så man fik opfattelsen af, at der skulle spares på morgenmaden. Værelset havde gamle tæpper, aircondition, der var gammel og larmer. Afløbet lugtede fælt af kloak. I badekarret kunne man ikke tænde for vandet. Aircondition virkede kun i det ene værelse (room 306)
2 nachten verbleven in juli 2022

8/10 – Goed

Reza

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Basic but nice and clean hotel with good service. We enjoyed staying here. Was also allowed to connect my electric car to the power outlet and have a fully charged car for the next day. Will stay here again.
1 nacht verbleven in juli 2022
Reactie van Dunja op 21 jul 2022
Dear Mr. Reza we are happy to hear that you liked our hotel. Thank you for taking time to post nice review for us. Looking forward seeing you again. Beat regards, Hotel Kastel Team

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A very pleasant surprise
We were pleasantly surprised by this hotel and it’s fantastic location as there were no photos of it when booking on this app. The long stretching beach is a very short walk down from the hotel and there are plenty of options for eating and drinking by the water. We walked along the promenade for a couple of hours and then enjoyed some cocktails - perfect!
2 nachten verbleven in juli 2022
Reactie van Dunja op 17 jul 2022
Dear Kelly, thank you for choosing Hotel Kastel for your stay and for posting a nice review for us. It is wonderful to know that you have enjoyed our hotel and its facilities. We will use your feedback as a guideline for our future improvements and we really look forward to having the pleasure of welcoming you back. Best regards, Hotel Kastel Team

10/10 – Uitstekend

Muhamed

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous place, priceless veiw
1 nacht verbleven in juni 2022
Reactie van Team Hotel Kastel op 27 jun 2022
Dear Muhamed, thank You for your review. We look forward to see you again. Kindest regards Team Hotel Kastel Veronika

8/10 – Goed

Yolanda, Carmel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Balcony, proximity to the beach
1 nacht verbleven in juni 2022
Reactie van Veronika op 22 jun 2022
Dear Yolanda, thank you for your review. We hope to see you again. kind regards team Hotel Kastel Veronika