4/10 Médiocre
Lisa I.
10 avr. 2024
Les points faibles : Propreté
Not clean & they charge a $325 cleaning fee
Upon first appearance the house is nicely decorated. The owners did provide toilet paper, paper towels, and hand/dish soap which was nice. However, the house needs a serious deep clean. The ceiling fans in the bedrooms directly
Above the beds had a thick layer of dust on them. There were crumbs in the corners of the kitchen floors and the dining room & dust bunnies in the family room. Only one of the lights above the bathroom vanity worked, the other one had a missing bulb & the other 2 did not work. There were cobwebs & dust hanging from the ceilings & corners in the bathroom. When we turned on the exhaust fan in the bathroom dust flew out. We killed 4 bugs in the bathroom. The washer had 2 hand towels left in it that stunk of wet mildew. The washer was also gross, I would not wash anything in it. The walkway from the driveway to the front door is not lit & very dark. The dishwasher & fireplace in the living room do not work. Overall, the house had a very musky smell to it. When we arrived we reached out to the property manager & sent her photos & told hee for the hefty cleaning fee the house should be immaculate. She said she wouldn’t blame us if we wanted to leave & they would refund us. We called the holiday inn but they could not accommodate us. We told her about the lights in the bathroom & She said if we sleep there we would not be granted a refund. The owners are unreachable, just the property manager. I
Asked for the owners to reach out to me, still waiting.
Lisa I.
Séjour de 4 nuits en décembre 2023