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Beoordelingen van The Lakes Hotel and Conference Centre

3 out of 5
The Lakes Hotel and Conference Centre
1 Country Lane Lakefield, Benoni, Gauteng

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 37 van 95 beoordelingen" "
Gastenscore: 8 - Goed. 26 van 95 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 95 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 95 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 95 beoordelingen" "

7,8/10

Netheid

7,6/10

Personeel en service

7,6/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Onke Aphelele

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view
2 nachten verbleven in april 2023
Reactie van e rots op 18 apr 2023
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

2/10 – Ontzettend slecht

Mohamed

2 nachten verbleven in oktober 2022

6/10 – Redelijk

Daphene

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The light in the middle were not working.I dont drink Cremora only fresh milk.E tv is boring
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Muhammad Bodhania

1 nacht verbleven in juli 2022

6/10 – Redelijk

Daphene

Zakenreiziger
The room did not have ilk but than again you said coffe station.Please and the water was cold it took long to get warm had to wax with vold water.not on
1 nacht verbleven in juli 2022

4/10 – Matig

Joshua

Positief: Netheid
Negatief: Personeel en service, comfort kamer
Service? Hello??
Service was terrible! We arrived from the airport hungry for dinner to be told the restaurant is closed as well as the bar. When we asked about any nearby restaurants that are good, we were told to use UberEats. Apparently, everything at the hotel is closed when it’s not peak season which we were not told ahead of time. Also, the front desk only works business hours and won’t answer the phone even then! When we approached the desk for checkout, we heard the phone ringing and ringing but the guy at the desk made no effort to answer, and was not serving any other customers either. It’s a large room with beautiful furnishings, but the bed is hard as a rock.
2 nachten verbleven in mei 2022
Reactie van E Rotsides op 17 mei 2022
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. So, if you'd like, you could email us directly If you give us the chance, we will definitely win you back. Your feedback makes us better.

8/10 – Goed

Claude and Heather

2 nachten verbleven in april 2022
Reactie van E Rotsides op 5 mei 2022
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

10/10 – Uitstekend

Josephine

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant experience
The experience overall was pleasant
1 nacht verbleven in april 2022
Reactie van E Rotsides op 5 mei 2022
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

10/10 – Uitstekend

Gary

1 nacht verbleven in april 2022
Reactie van E Rotsides op 12 apr 2022
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

6/10 – Redelijk

Vivian

2 nachten verbleven in februari 2022
Reactie van E Rotsides op 18 feb 2022
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind

10/10 – Uitstekend

Thandeka

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022
Reactie van E Rotsides op 18 feb 2022
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

10/10 – Uitstekend

khomotso

1 nacht verbleven in februari 2022
Reactie van E Rotsides op 18 feb 2022
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

8/10 – Goed

Balene

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2022
Reactie van E Rotsides op 18 feb 2022
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

10/10 – Uitstekend

Zerelda

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff went out of their way to make sure my son and I had everything we needed. The room I was in was right at the edge of the property next to a park by the lake which didn’t feel entirely safe but at the end of the day I would recommend the hotel.
2 nachten verbleven in januari 2022
Reactie van E Rotsides op 26 jan 2022
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, comfort kamer
Negatief: Personeel en service
Booking, what booking?
Was greeted with a booking, what booking? 30 minutes of standing and waiting for reception to figure where, what room, is room ready. Room was neat and tidy.
1 nacht verbleven in januari 2022
Reactie van E Rotsides op 25 jan 2022
Thank you for taking the time to share your prestige opinion We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

2/10 – Ontzettend slecht

Kgobodi

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van E Rotsides op 12 jan 2022
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. So, if you'd like, you could email us directly If you give us the chance, we will definitely win you back. Your feedback makes us better.

10/10 – Uitstekend

Letebele

2 nachten verbleven in oktober 2021
Reactie van E Rotsides op 9 okt 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

2/10 – Ontzettend slecht

Noluthando

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad Lakes Hotel
Hotel is not clean. Carpets I can't even express myself. I even had to change rooms
1 nacht verbleven in oktober 2021
Reactie van E Rotsides op 4 okt 2021
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. So, if you'd like, you could email us directly If you give us the chance, we will definitely win you back. Your feedback makes us better.

2/10 – Ontzettend slecht

Dea

2 nachten verbleven in september 2021
Reactie van E Rotsides op 4 okt 2021
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. So, if you'd like, you could email us directly If you give us the chance, we will definitely win you back. Your feedback makes us better.

10/10 – Uitstekend

Sibusiso

1 nacht verbleven in september 2021
Reactie van E Rotsides op 2 okt 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

10/10 – Uitstekend

Augustin

1 nacht verbleven in augustus 2021
Reactie van E Rotsides op 2 okt 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

2/10 – Ontzettend slecht

Mike

1 nacht verbleven in augustus 2021
Reactie van E Rotsides op 2 okt 2021
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. So, if you'd like, you could email us directly If you give us the chance, we will definitely win you back. Your feedback makes us better.

10/10 – Uitstekend

Uwais

1 nacht verbleven in juli 2021
Reactie van E Rotsides op 27 jul 2021
Thank you for taking the time to leave us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options

6/10 – Redelijk

Amina

2 nachten verbleven in juni 2021
Reactie van E Rotsides op 1 jul 2021
Good day We are usually known for our great customer service and attention to detail in everything that we do. Can you please specify the issue ?

2/10 – Ontzettend slecht

KEITH

4 nachten verbleven in mei 2021
Reactie van E Rotsides op 29 jun 2021
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. So, if you'd like, you could email us directly at info@thelakeshotel.co.za. If you give us the chance, we will definitely win you back. Your feedback makes us better.

10/10 – Uitstekend

S

2 nachten verbleven in mei 2021
Reactie van E Rotsides op 2 jun 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

10/10 – Uitstekend

Maditau

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2021
Reactie van Evis op 17 mei 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

10/10 – Uitstekend

Mohamed Wael

1 nacht verbleven in maart 2021
Reactie van E Rotsides op 17 mei 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

10/10 – Uitstekend

Stephen

4 nachten verbleven in maart 2021

8/10 – Goed

Nolwazi

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2021
Reactie van E Rotsides op 8 feb 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2020
Reactie van E Rotsides op 11 jan 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

10/10 – Uitstekend

Tshegofatso

2 nachten verbleven in december 2020
Reactie van E Rotsides op 11 jan 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

10/10 – Uitstekend

Khumbelo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
👌
It was 👌
2 nachten verbleven in december 2020
Reactie van E Rotsides op 15 dec 2020
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

10/10 – Uitstekend

Phindile

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Royalty
Very amazing, room spacious and clean.. beautiful view
1 nacht verbleven in december 2020
Reactie van E Rotsides op 13 dec 2020
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

8/10 – Goed

Kamogelo

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2020
Reactie van E Rotsides op 30 nov 2020
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

6/10 – Redelijk

A

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Neutral experience
Property in need of upkeep. Tiles falling off staircases. Room stuffy. Breakfast was ok. Wifi erratic.
1 nacht verbleven in november 2020
Reactie van E Rotsides op 1 dec 2020
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind If you give us the chance, we will definitely win you back. Your feedback makes us better.

10/10 – Uitstekend

Tamra

1 nacht verbleven in november 2020
Reactie van E Rotsides op 13 dec 2020
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

10/10 – Uitstekend

Ivan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel great view and excellent service
2 nachten verbleven in november 2020
Reactie van Evis op 17 nov 2020
Thank you for taking the time to leave us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options Looking forward to your next visit with us

10/10 – Uitstekend

Nabeel

1 nacht verbleven in november 2020
Reactie van E Rotsides op 30 nov 2020
Thank you for taking the time to leave us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options Looking forward to your next visit with us Best Regards,

6/10 – Redelijk

Sadaam

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020
Reactie van Evis op 17 nov 2020
We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. So, if you'd like, you could email us directly at Cielo@thelakeshotel.co.za. If you give us the chance, we will definitely win you back. Your feedback makes us better. 

10/10 – Uitstekend

Crystal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Home away from home
We will definitely go back, felt like home and the surroundings where so peaceful and staff friendly
1 nacht verbleven in september 2020
Reactie van Evis Rots op 1 okt 2020
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

10/10 – Uitstekend

Dhavarani

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Excellent stay. We enjoyed everything. Staff very friendly. Will definately recommend.
2 nachten verbleven in augustus 2020
Reactie van Evis Rotsides op 2 sep 2020
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

8/10 – Goed

Jaycen

1 nacht verbleven in augustus 2020
Reactie van E op 17 sep 2020
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Really good stay
1 nacht verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very spacious room.Pleasant surroundings with the lake.Staff were friendly and helpful.
4 nachten verbleven in december 2019

10/10 – Uitstekend

Ajayi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2019

10/10 – Uitstekend

Natasha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel and lovely staff
I was picked up from airport and taken to the hotel by lovely gentleman, I was checked in with no issues and the overall stay was perfect. All staff were polite.
8 nachten verbleven in oktober 2019

8/10 – Goed

Dr OWEN

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019

10/10 – Uitstekend

Tamra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mini Break
Great mini break
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Jennah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great staff, location and services
5 nachten verbleven in april 2019