I stayed at Beach View Hotel while in town for a conference. While I do appreciate that they upgraded my room after I raised concerns, the issues I experienced in my original room made the overall stay disappointing.
The first room was clearly not cleaned properly â the floors were dirty, the shower needed a deep scrub, and the bathroom had dried stains on the wall and rusted fixtures. The worst part was finding a large cockroach crawling on my makeup the next morning.
Housekeeping also spilled my drink into the toilet and left the mess behind, and the vanity counter was never wiped down, even though I made space for it.
The upgraded room was much better, and I had no further problems, but the initial experience really took away from my stay. I hope the hotel improves its cleaning standards before guests check in.
