Hôtel près de Station de ski Joetsu Kokusai ()

« The staff were great & the room was what we paid for but we were not accustomed to sleeping on floor. »

« We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

« 食事、客室、施設からおもてなしまで、全てが上質な旅館でした。 »

« 大浴場と貸切風呂、どちらも満喫できました。 朝食もとても豪華で、食べきれなかったのが少し心残りです。 »

« 以前からある旅館なので、新しさは感じませんが、それを補う以上にスタッフの温かいサービスが印象的でした。 部屋数が多くないのも関係していると思いますが、煩雑な感じが全くなく、気持ちよく滞在できる旅館です。 朝食がバイキングでなく、個別なのも良かったです。美味しかったです。 »

« This resort was significant to how amazing our snowboarding vacation turned out. Breakfast and dinner buffet was delicious! It’s true they don’t change items but there were so many choices that it really wasn’t necessary. We looked forward to breakfast and dinners there the entire 4 night stay. We had the junior suite which has the stone tub as our bath and it was a dream come true. Japanese style futons were so comfortable even after a long day of snowboarding. I didn’t mind that we had to set...

« Always love coming here during the winter time for the slopes »

« ビジネス ダブルまたはツインルームを予約 ▶エアコン故障（ファンヒーターのみ３時間おきに電源再投入が必要で熟睡できず） ▶風呂なし（共用シャワーのお湯が出ず） ▶冷蔵庫なし ▶テレビなし（写真ではあるのに部屋にはなし） ▶照明は蛍光灯と白熱灯があるが暗く、蛍光灯は中に虫の死骸だらけ（何年も掃除していない） ▶部屋の掃除は行き届いておらず、ホコリや小さなゴミがそのまま、南京虫が居そう ▶共用部分の廊下や階段はきしみ音あり、補修された様子なし、お湯の出も悪くチョロチョロ、トイレから外の雪溶かし水道ホースが出ていて窓が完全に閉まらず極寒 »

« Very friendly staff. They accommodated all our needs. Thank you for the great stay! »

« 風呂が広くてよいです。 »

« The hotel is located near the ski lift, which is very convenient. You can also rent your ski gear from the hotel. The continental breakfast is very good. However, the hotel is really outdated and dirty. The common areas were full of live and dead bugs, and the wifi was not accessible in the room. The room was clean though, but some bugs made their way to the room. There is only one restaurant in the town. It is a 12 minute walk from the hôtel and it closes early (6pm). Cash payment only. There...

« 和室10畳の部屋に泊まりました、室内は綺麗でシャワートイレもあり快適です。 朝夕食はブュッフェスタイルで美味しかった。 ホテルの前がゲレンデは便利ですね。 »

« 煎餅布団に隙間風の部屋、煩い宿泊者… 全く眠れませんでした。 »

« It was great experience staying at this place. Right after we went to gala Yuzawa ski came back to the hotel and dipped ourselves into the large Ofuro in the basement. Smoking was not allowed inside or well outside the house so it was the only problem me and my friends faced during the stay but all in all we enjoyed our stay at the place. Place is warm and cozy. Recommend for friends and family or in groups over 5 people. »