"Lack of pride and care to this hotel.
We will not be going back even if the location was convenient for our plans. We paid way too much money for what we got. Here is a quick run down: Pool had dirt and band aids floating around, same for the hot tub, pool area was not the cleanest either. Unsecure building, no need for a key card to get into the building. Smell of urine and lack of aeration in the hallways. In order to have access to Wi-Fi you had to create an account with Whyndam and share personal information. Bes mattress was in terrible shape. As soon as someone sat or laid on it, it would sink on that side. Stains on pillows and comforters. Renoâs where done to the bathroom but cracks in the drywall on top of shower head and ceiling fan hanging from ceiling. Only being held in place by wires. Garbage at the front door that wasnât hard to see that it had been there for a bit. We didnât even bother to stay for the continental breakfast once we saw the general uncleanliness of both the outside of the property premises, the pool area and the lack of maintenance. "
"Very very dirty! Pillows with stain spots, dusty floor, a lot of hair on the floor, rest of candy packaging in the room, tissue paper used on the floor, a missing lamp, the sink was not cleaned and shower curtain with stain spots.
Very small room.
In addition, the hotel is overpriced! We paid 291 USD per night for something like that. I never paid this price for so poor quality!
After one night, they changed us for another room, bigger and better cleaned. Although, still not correspond to the price paid. Room without any acoustic insulation, you can hear all the conversation from the next room. If the room next door use hot water, you canât use it.
I visited more than 30 different countries, never had such a bad experience. Hotel.com should not propose a hotel with such low quality as this one. "