Hôtel près de I. Willis Cole Residence (Louisville)

« Excellent location close to museums and main street. Friendly and professional staff. Rooms are very clean, quiet, comforable beds, well equipped kitchen. I highly recommend this hotel. »

« Personnel très avenant et courtois. »

« This was an amazing stay. We got to town a little early and went by the hotel to see if we could check in early. Our room was ready so we could check in early. The staff was professional, the rooms were very clean and the breakfast was good. »

« La politesse des employés »

« Valet / doorman are average Reception is understaffed and not welcoming. Did not feel appreciated nor welcomed »

« We absolutely love this property! This is our 2nd visit. Great location. Beautiful hotel that you really don’t have to leave. Staff is wonderful and accommodating. My rating is more towards the guests that were there on this visit and how everything was handled by the staff. The first day was wonderful but the days following were not pleasant at all. There was lots of teenagers running everywhere(we were told volleyball tournament). Felt more like a spring break hotel than a luxury one. By the...

« Luxury accommodations in every way… food is delicious, service is top notch. Only issue is the noise! Traffic noise was loud and constant all night. Very disruptive to sleep. I would have thought this property would have much better insulation. »

« Perfect stay.. thanks !! »

« L'appareil d'air climatisé dans la chambre faisait un grand bruit, nous réveillant à chaque fois qu'il partait. Très mal dormi à cause de ça. »

« La gentillesse du personnel »

« Very clean room »

« Had to ask for a room service menu which came on a door hanger Shortage of baggage carts Closet hangers only had lower row No place to hang long dresses, outdated tub and shower combo Dropoff at front of hotel overwhelmed by two weddings with deliveries and guests trying to valet park - told it was normal Bar great if a bourbon drinker - not so much if you wanted johnny walker, mccallan, oban, glenmorangie - not even a listing on the drinks menu of scotch that was available No variety...

« Everything went well. No extra charges, room was exactly what I ordered online. Would recommend to everyone. »

« Remarque que ma carte d'accès ne fonctionnait pas avec les deux ascenseur. Le service était impeccable, les employés courtois! La chambre était propre! »

« L'ensemble de la chambre et la reservation était parfait et le personnel super compréhensif pour la différence dans de langue (français/anglais). Le seule point est quil restais des poubelles des client précédant dans ma chambre mais le tout a été ajuster lors de menage de la chambre au courant de la journée. »