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Avis sur Pickalbatros Jungle Aqua Park - Neverland Hurghada

4 out of 5
Pickalbatros Jungle Aqua Park - Neverland Hurghada
Safaga Road, Hurghada, Red Sea

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 40 avis sur 73." "
Note des voyageurs de 8 (Bien), d’après 22 avis sur 73." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 73." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 73." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 73." "

8,8/10

Propreté

8,8/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Ali

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thanks you hesmem Mohamed Homme de ménage
Séjour de 7 nuits en octobre 2023

10/10 Excellent

Rabie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hôtel , tout est parfait et rien à envier au hôtel européen. Le top du top
Séjour de 10 nuits en août 2023

8/10 Bien

siham

Séjour de 8 nuits en février 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour
L hôtel est très beau. Les services sont parfaits. La nourriture par contre n'est pas très variee mais il y a toujours des grillades. Les chambres ont toutes une piscine. Cest un hôtel très bien
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

2/10 Horrible

Abdeladim

Séjour de 4 nuits en avril 2024

4/10 Médiocre

Mehdi

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ringe service.
Séjour de 8 nuits en décembre 2023

8/10 Bien

bilal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en octobre 2023

10/10 Excellent

maciej

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
cool hotel for kids. lastminuter best price offer
Séjour de 5 nuits en avril 2023

10/10 Excellent

Bianca Carina

Séjour de 14 nuits en mars 2023

10/10 Excellent

Michael

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super veel glijbanen met uitstekend toezicht van lifeguards. Bij elk zwembad of glijbaan 1 of meerdere lifeguards. Personeel zeer vriendelijk en service gericht. Hygiëne hoog in standaard, handschoenen tijdens bereiden van voedsel. Kortom voor een week super, na een week heb je het op gebied van eten wel gezien.
Séjour de 7 nuits en février 2023
Réponse de Hotel Management le 12 mars 2023
Dear Michael ,Warmest greetings from the sunny Jungle Aqua park Hotel.Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations.Blessings from us all in Egypt.Yours sincerely,Hotel Management

10/10 Excellent

Ahmed, Rye

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent Facility, special staff, very professional especially Mr Islam, the Manager. Ahmed Namoury
Séjour de 4 nuits en février 2023
Réponse de Hotel Management le 12 mars 2023
Dear Ahmed,Warmest greetings from the sunny Jungle Aqua park Hotel.Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations.Blessings from us all in Egypt.Yours sincerely,Hotel Management

4/10 Médiocre

Emad

Séjour de 5 nuits en septembre 2022

10/10 Excellent

Mohammed, Mississauga

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Huge resort perfect for a family with children they will feel very happy with all the kids shows and amenities the staff are super friendly you will feel like a kings thanks to front desk they treated me so good i enjoyed my stay
Séjour de 1 nuit en août 2022

8/10 Bien

Henrik

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 10 nuits en juillet 2022

10/10 Excellent

Tamer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2022

10/10 Excellent

Rinku

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfekt för barnfamiljer!
Séjour de 7 nuits en mars 2022

10/10 Excellent

Ross

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place for families. Friendly staff, good food, super clean.
Séjour de 7 nuits en mars 2022

10/10 Excellent

walaa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best family resort in the world
Jungle is the best place to stay for family with kids , they make all the family happy from the morning till the end of the day , you will never feel Boried , I came there every eats twice from more than 12 years ago , I always miss it , big thanks for mr- Mahmoud Saed front office manager for good hospitality
Séjour de 3 nuits en mars 2022
Réponse de Yours sincerely, Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt. Yours sincerely, Hotel Management

10/10 Excellent

Mohamed

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was clean, very professional and friendly staff a lot to do in the hotel that I did not have to leave the hotel for any reason. Great food, I stayed for one week I did not have a single complain. Special thanking to Mrs. Mahmoud (Reception Manager) & Islam(reception) for their professionalism. Thanks for every employee at Jungle Aqua Park who made my vacation a great time and special memory. I will be back again sooooon
Séjour de 6 nuits en février 2022
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

2/10 Horrible

Alex

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2022
Réponse de Hotel Management le 14 mars 2022
Dear value guest. Thank you for sharing your constructive feedback which we consider to help us to improve our standard. We are sorry to read that your stay did not meet all your expectations. We have taken note of your comments and will inform our management. Finally, We hope to have the honor to welcoming you back to our hotel Jungle Aquapark to show you our improvement. Blessings from us all in Egypt.

10/10 Excellent

Yahya

Séjour de 1 nuit en décembre 2021

8/10 Bien

Mina

Séjour de 4 nuits en septembre 2021
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt

2/10 Horrible

Mostafa

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Aqua park was very crowded, people were rude, children were noisy
Séjour de 1 nuit en août 2021
Réponse de Hotel Management le 14 mars 2022
Dear value guest. Thank you for sharing your constructive feedback which we consider to help us to improve our standard. We are sorry to read that your stay did not meet all your expectations. We have taken note of your comments and will inform our management. Finally, We hope to have the honor to welcoming you back to our hotel Jungle Aquapark to show you our improvement. Blessings from us all in Egypt.

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en juillet 2021
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

10/10 Excellent

Emad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en juin 2021
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Advantages Jungle is simply amazing especially for families. Your room is infront of pool and it is spacious with at least 2 beds for kids. Food is amazing with different kinds of chicken, meat and fish plates. There is Spaghetti factory and Ice cream place. Also they have pizza place and they bake there own bread. The aqua park can be compared to world class aqua park. Mr Mohammed said at reception needs to be promoted. He is problem solver and very professional. There is a bus every 5 minutes not 1/2 hour to the beach when you can do snorkeling and see colorful fish. Managers all the times watching employees do there best to serve their guests. Disadvantage You need to wear a swimming shoes in aqua park or your foot will be burned from heat. Some rooms need maintenance like fans make noisy sounds or curtains need to be washed. Walking distance to get the best plate is long like they have 7 restaurants and you can walk through all of them to prepare your own food but you will take at least 20-30 minutes to make your own plate. Some mosquitoes and lizzards that need a pest control.
Séjour de 6 nuits en juin 2021
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

4/10 Médiocre

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Overall not pleasant experience. 1. Checked in May 1st. Room was dusty everywhere, blood stains on towels, flies& cockroaches 2. Spoke to Room service, non of the towels have been changed. 3. People at the reception do not work on things when you talk to them. We were going to trip the following day, asked to hold breakfast box and time given was 8:30. Had to wait in the reception for 30 minutes as they did not have anything ready by the time 4. We had to talk to the assistant manager, was a nice man who changed our room 5. After changing room, we came back at 12 pm and the room card not working. Spoke to lobby, said will send someone. No one showed up until I had to call again after waiting too long. He seemed totally forgot about it. 6. Kids club suppose to open at 10 am. Door is closed at 10:30 am. As per the reception, they have no idea. Somebody finally came saying the guy who should be here had issues with his car. This was in May 5th. The guys in kids club are amazing though 7. No hygienic measures. People handle food with their hands. Flies are sharing same food with residents. 8. Wild mosquito in the room. Can’t sleep 9. There is a shuttle to the beach every 30 min. The beach is amazing 10. They have a very nice kids disco at night dancing with kids 11. Pools are well distributed and maintained 12. Cafes, bars, shops are nice 13. Very cool Kids show every night
Séjour de 8 nuits en avril 2021
Réponse de Hotel Management le 14 mars 2022
Dear value guest. Thank you for sharing your constructive feedback which we consider to help us to improve our standard. We are sorry to read that your stay did not meet all your expectations. We have taken note of your comments and will inform our management. Finally, We hope to have the honor to welcoming you back to our hotel Jungle Aquapark to show you our improvement. Blessings from us all in Egypt.

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the aqua park is just amazing nothing to dislike actually.
Séjour de 4 nuits en avril 2021
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

8/10 Bien

Engy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel for families
Good hotel but food need to be improved
Séjour de 1 nuit en mars 2021
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

8/10 Bien

Ismail

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2020
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

10/10 Excellent

Mohamed

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en septembre 2020
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

10/10 Excellent

Voyageur vérifié

Séjour de 7 nuits en août 2020
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

8/10 Bien

mohamed

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Very good
The Hotel is clean , food was amazing, but the service is not the perfect
Séjour de 2 nuits en juin 2020
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

8/10 Bien

mahmoud

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2020
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2020
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

10/10 Excellent

Voyageur vérifié

Séjour de 7 nuits en février 2020
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This property offers a nice water park and lots of food options at all inclusive price, no hidden fees. Alcohol included too, which surprised us. Our rooms smelled awful of "recycled" water. If you have young children this is a good option in Hurghada. Our teens were less impressed.
Séjour de 3 nuits en novembre 2019
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

10/10 Excellent

Jaylan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2019
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

10/10 Excellent

Karim El

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2019
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aqua park was great, staff was very good & welcoming Food was good & variable. Room is a bit old , need some renovation , Aqua park is a bit crowded from outsiders.
Séjour de 4 nuits en août 2019
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

2/10 Horrible

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Not good service from waiters. Always in a hurry and never smiling. You can never get a sunbed available. People put their towels on them from as early as 7 am Food was very average. Have to walk to all the different restaurants to get food. Dessert was the same for all the days that I stayed there. Long queues in some food stations. AC very loud in the room. No creamer available for coffee or tea in the room. Not a single power outlet to charge your devices in the room. For charging your devices, you either have to disconnect the WiFi, fridge, kettle or charge your device in the bathroom. Beds not comfortable. Aqua park very chaotic as they allow many people from outside to use them. Swimming pool floor peeling off. Smelly reception. Average entertainment at night. A few times there was no power and AC stopped working and they said it's a general failure. Generally the hotel was average considering the amount charged by the hotel.
Séjour de 5 nuits en août 2019
Réponse de Hotel Management le 14 mars 2022
Dear value guest. Thank you for sharing your constructive feedback which we consider to help us to improve our standard. We are sorry to read that your stay did not meet all your expectations. We have taken note of your comments and will inform our management. Finally, We hope to have the honor to welcoming you back to our hotel Jungle Aquapark to show you our improvement. Blessings from us all in Egypt.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Evwry thing is very good staff aqua and restaurant
Séjour de 6 nuits en août 2019
Réponse de Ibrahim le 17 août 2019
Many thanks our guest

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent in every thing except the internet speed
Séjour de 5 nuits en juin 2019
Réponse de Ibrahim le 17 août 2019
Thank you and we will fix the internet speed.

2/10 Horrible

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It was terrible experience !!After driving 6 hours to reach there ,The property refused to check in and the staff told us that my reservation number that i booked with expedia is not at their system and the front desk office refused to help me (Ibrahim Mohamed ) He told me ."you have reserved by Expedia ,call them ,its not my problem ,You have no reservation with us "!! and left me in the reception with my Children 4 hours !!
Séjour de 4 nuits en mai 2019
Réponse de Hotel Management le 14 mars 2022
Dear value guest. Thank you for sharing your constructive feedback which we consider to help us to improve our standard. We are sorry to read that your stay did not meet all your expectations. We have taken note of your comments and will inform our management. Finally, We hope to have the honor to welcoming you back to our hotel Jungle Aquapark to show you our improvement. Blessings from us all in Egypt.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté
Aktiviteetteja paljon mutta altaat kylmiä joten niissä ei voinu uida. Markkinoidaan että on paljon altaita jne mutta mitä iloa niistä kun jää käyttämättä. Myös lasten altaissa muka lämmitys rikki.
Séjour de 7 nuits en avril 2019
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

8/10 Bien

Gary, Lincoln, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place for family holiday, brilliant Aqua park and lots of choice when it comes to eating. Huge resort so you can find something new every day.
Séjour de 7 nuits en juillet 2018
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

6/10 Satisfaisant

Emad

Les points forts : Personnel et service
Food quality needs to be improved
Too much Foods but not tasty with low quality
Séjour de 4 nuits en juillet 2018
Réponse de Hotel Management le 14 mars 2022
Dear value guest. Thank you for sharing your constructive feedback which we consider to help us to improve our standard. We are sorry to read that your stay did not meet all your expectations. We have taken note of your comments and will inform our management. Finally, We hope to have the honor to welcoming you back to our hotel Jungle Aquapark to show you our improvement. Blessings from us all in Egypt.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great trip with a great hotel
Traveling from California, hotel had great water slides. Food with variety restaurants. Pools were amazing, although it was a great trip!
Séjour de 1 nuit en juin 2018
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

10/10 Excellent

Brisia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastiskt resa
Det var en fantastiskt resa. Väldigt bra service med jätte god mat och väldigt stort rum . Jag är verkligen glad och nöjd över min vistelse . Jag kommer säkert åka ditt igen 😍
Séjour de 4 nuits en mai 2018
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wir haben in unsere Fereienwoche nur positives erlebt.
Séjour de 7 nuits en avril 2018
Réponse de Hotel Management le 14 mars 2022
Dear value guest, Warmest greetings from the sunny Jungle Aqua park Hotel. Thank-you very much for your kind comments and the excellent rating you gave our Jungle Aqua Park hotel. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you to our hotel again very soon, at which time I hope to speak with you and personally ensuring your holiday here in the sunshine will exceed all your expectations. Blessings from us all in Egypt.