Lobby

Beoordelingen van Quality Inn Athens I-65 / Huntsville Area West

2.5 out of 5

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 273 van 789 beoordelingen" "
Gastenscore: 8 - Goed. 281 van 789 beoordelingen" "
Gastenscore: 6 - Redelijk. 134 van 789 beoordelingen" "
Gastenscore: 4 - Matig. 54 van 789 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 47 van 789 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Edgar M.

Reisde met familie
Positief: Netheid
needs a little more maintenance, the bathroom r door was hard to open, main door keeps deprogramming, cigarette burn holes in one of the bed covers
2 nachten verbleven in mei 2024

8/10 – Goed

Denetta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

10/10 – Uitstekend

larry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Under somesort of construction
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Barbara J.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was not really fancy but absolutely adequate for the price!! Breakfast was delicious!! Room was clean and beds were comfortable and I didn't notice any bug droppings or sign of anything like that!! Good room for the price and just what we needed for an overnight stay!!
1 nacht verbleven in maart 2024

6/10 – Redelijk

Harold

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I was told by the lady that checked me in that because i booked with a booking app that i couldn't have a ground floor room. Although I have been using one for years and this was the first time i was ever denied a ground floor room. That was fine i will never book with a Quality Inn again.
1 nacht verbleven in mei 2024

4/10 – Matig

Brenda

Reisde met een groep, Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Needs some major clean up. 2nd level walk way is very uneven almost tilted. Needs fresh coat of paint on outside. Inside the rooms were okay.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Stephen

Reisde met familie
Positief: Netheid, personeel en service
Good breakfast…. You Get what you pay for
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Shari

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect stay for us travelling through the area
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Lance

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice lady working front desk. We talked about dinner options and she made excellent recommendation. Very cheerful and helpful.
1 nacht verbleven in mei 2024

8/10 – Goed

Linda

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing fancy. The room was clean. The bed was comfortable. The breakfast was good. It was a good deal for the price.
1 nacht verbleven in april 2024

8/10 – Goed

Theresa

1 nacht verbleven in mei 2024

8/10 – Goed

Floyd

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff very helpful and friendly.
1 nacht verbleven in april 2024

6/10 – Redelijk

Dexter

Reisde met partner
Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Needed weather strips in the door. Carpet was not very clean, I was wearing a pair of socks and the bottom was dirty. The room was clean except the carpet needed a cleaning. It was noisy a child beating on the door at midnight and someone around 6:30am.
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 26 apr 2024
Dear Dexter, Thank you for the stay at our hotel. I regret that we couldn’t completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely,Hotel Manager

8/10 – Goed

Caridad, Glendale

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
It was ok for a quick stop for the night. It is a motel. I appreciate the hot breakfast next morning too.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 25 apr 2024
Dear Caridad,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely,Hotel Manager

10/10 – Uitstekend

Alfred

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location with plenty of shops even within walking distance. Very clean rooms friendly staff. Terrific free breakfast provided.
3 nachten verbleven in april 2024
Reactie van Hotel Manager op 23 apr 2024
Dear Alfred,Thank you for the stay at our hotel. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

8/10 – Goed

walter

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 20 apr 2024
Dear walter,Thanks for stay at our hotel and great feedback by giving us a 4-star rating. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 5 Star Review on your next stay.Sincerely Hotel Manager

4/10 – Matig

Jerome

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
This property is not as advertised,, no hot tub rooms as advertised took forever to get a refund from Expedia. This is not what a tired person needs or wants after a long day on the road. The staff was embarrassed by the owner and worked hard to make it right rebooked at another nearby!
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 16 apr 2024
Dear Jerome,Thank you for posting your comments. I have personally taken action based on your comments to investigate these claims, as we have never come across such incidence in past. This is something we take very seriously and if necessary we will take immediate action. Sincerely,Hotel Manager

6/10 – Redelijk

Jennifer

Reisde met familie
Positief: Personeel en service
For the price, it's a place to lay your head for the night. The staff is nice. The rooms are fair - could be cleaner. We stopped in our way to Florida and on our way home. The second room smelled terribly of smoke. The bedding was stained.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 8 apr 2024
Dear Jennifer,Thank you for the stay at our hotel. We are happy that you had a generally good experience with us. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.SincerelyHotel Manager

10/10 – Uitstekend

Waldemar

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good ok
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 1 apr 2024
Dear Waldermar, Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service
Room is fine, outside stairway is dirty. Old property.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 1 apr 2024
Dear Patricia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. I was concerned to see that you were not impressed with our property. We have noted all your concerns and share with the respective department action. We hope to see you again soon. Sincerely, Hotel Manager

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 1 apr 2024
Dear Amanda,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

8/10 – Goed

Jennifer

1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 14 apr 2024
Dear Jennifer, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

10/10 – Uitstekend

dawn, Algonac

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice stay! Clean and comfy!
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 25 mrt 2024
Dear dawn,Thank you for the stay at our hotel. We really appreciate your kind words about your stay at our hotel. It’s always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job.It would be a pleasure to have the chance to serve you again in the future.SincerelyHotel Manager

10/10 – Uitstekend

Jonathan J

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very accommodating
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 22 mrt 2024
Dear Jonathan,Thank you for the stay at our hotel. We're delighted to hear that you found our team accommodating! Providing exceptional service to meet our guests' needs is a top priority, and we're thrilled that we could make your stay more comfortable. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back for another great stay. If there's anything specific that made our team stand out, we'd love to hear more. Thank you for choosing to stay with us!SincerelyHotel Manager

10/10 – Uitstekend

Ellen, CLAREMORE

Reisde met familie
Positief: Netheid, voorzieningen
Friendly staff. Very convenient to interstate but quiet.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 21 mrt 2024
Dear Ellen,Thank you for the stay at our hotel. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

4/10 – Matig

David

Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 19 mrt 2024
Dear David,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

8/10 – Goed

James

Positief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 2 mrt 2024
Dear James, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

8/10 – Goed

richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 22 feb 2024
Dear richard,Thank you for the stay at our hotel. I’m glad you had such a nice experience with us, and I sincerely thank you for giving 8 out of 10 rating. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager

10/10 – Uitstekend

Arlene

Zakenreiziger, Reisde met partner
I stayed for the convenience of the hotel to the hospital
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 12 feb 2024
Dear Arlene, Thank you for your stay at our hotel. I’m pleased that our hotel served as a perfect location to accommodate your needs. Thanks for choosing us for your stay and we look forward to seeing you on your next visit. Sincerely,Hotel Manager

10/10 – Uitstekend

Andrew

1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 21 mrt 2024
Dear Andrew,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

10/10 – Uitstekend

Waldemar

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 6 feb 2024
Dear Waldemar,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

4/10 – Matig

Shaney

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very rundown. My husband even got stuck in the ice machine room because the doorknob was missing & it wouldn’t unlock
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 6 feb 2024
Dear Shaney,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your comments are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 6 feb 2024
Dear Nancy,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.SincerelyHotel Manager

8/10 – Goed

Thomas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 6 feb 2024
Dear Thomas,Thank you for the stay at our hotel. I’m glad you had such a nice experience with us, and I sincerely thank you for giving 8 out of 10 rating. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager

8/10 – Goed

Zygmunt

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 6 feb 2024
Dear Zygmunt,Thanks for sharing your great feedback and giving a 8 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hot tub
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 6 feb 2024
Dear Shannon, Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

10/10 – Uitstekend

Waldemar

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
more
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 6 feb 2024
Dear Waldemar,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

8/10 – Goed

Tommy, Bluffton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had to use earplugs.
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 9 feb 2024
Dear Tommy, Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent and giving 4 out of 5 rating. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We promise next time you will find a great experience. Please visit us again.SincerelyHotel Manager

8/10 – Goed

Donald

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
The bathroom was rough, toilet wasn’t bolted down, toilet paper holder fell off the wall
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 7 feb 2024
Dear Donald,Thank you for the stay at our hotel. We apologize for the inconvenience you experienced with the condition of the bathroom during your stay. It is unacceptable for the toilet to not be securely attached and for the toilet paper holder to fall off the wall. We appreciate you bringing this to our attention, and we will take immediate action to address these maintenance issues. Your comfort and satisfaction are important to us, and we want to ensure that you have a positive experience with us. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay.SincerelyHotel Manager

8/10 – Goed

John

1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 6 feb 2024
Dear John, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

6/10 – Redelijk

Michael

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
WE GOT A ROOM WITH A HOT TUB ROOM BUT THE HOT TUB DID NOT HOLD WATER. PATCH ON WALL DIFFERENT COLOR OF PAINT BEDSPREAD LOOKED LIKE IT JUST CAME OUTOF THE DRYER AND WAS SO WRINKELY NO COFFEE IN MOURNING
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 7 feb 2024
Dear Michael,Thank you for the stay at our hotel. I’m sorry we failed to meet your expectations. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. We are looking for ways to improve our service. Thank you for staying and we hope you give us another chance.Sincerely,Hotel Manager

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just what we needed.
Good service. Good night’s sleep. Good breakfast the next morning.
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 7 feb 2024
Dear AmyThanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.

4/10 – Matig

victor

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 7 feb 2024
Dear Victor,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

6/10 – Redelijk

paul

Negatief: Netheid
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 7 feb 2024
Dear paul,Thank you for the stay at our hotel. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 10 out of 10 rating Review on your next stay. We hope to see you again soon. Sincerely,Hotel Manager

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay!
Excellent stay! Very economical and better than many places we have paid more to stay. It is older and access to rooms is outdoors. However, it is well kept, updated and very clean. The room was spacious and comfortable. The breakfast bar had many choices and was a a good as any we have been to. Staff were welcoming and pleasant. We would definitely stay there again!
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 7 feb 2024
Dear Gary,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and we are pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. SincerelyHotel Manager

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Voorzieningen
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 7 feb 2024
Dear Lisa,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.SincerelyHotel Manager

10/10 – Uitstekend

Phyllis

1 nacht verbleven in december 2023
Reactie van Hotel Manager op 6 feb 2024
Dear Phyllis,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

10/10 – Uitstekend

Patti

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable bed! Friendly staff during check in.
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 6 feb 2024
Dear Patti,Thanks for the feedback. We're delighted that you shared with us that your nice experience. I'm so pleased that you liked our comfortable bed and you enjoyed your stay. We are always trying to provide a best and comfortable stay for the new guest. You and your traveling companions will be most welcome with us in the future. We're grateful for your feedback.SincerelyHotel Manager

10/10 – Uitstekend

Larry

1 nacht verbleven in december 2023
Reactie van Hotel Manager op 7 feb 2024
Dear Larry, Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

2/10 – Ontzettend slecht

Tayler

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
We checked in and about an hour later after showering I noticed cockroaches. There was more than one. They told us no refunds just a room change. We left and went to a different hotel.
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 15 feb 2024
Dear Tayler,Thank you for the stay at our hotel. We are very sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We will hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!SincerelyHotel Manager