Dear Tada'Sha, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HINESVILLE EAST - FORT STEWART.We hope that if your plans bring you to the Hinesville – Ft. Stewart area again you will stay with us. Sincerely, Michelle PateGeneral Manager

Thank you Bryan for your awesome review. We hope you will stay with us again!Sincerely,Michelle Pate Loyalty Champion

Dear Mary, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HINESVILLE EAST - FORT STEWART.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the hotel. Sincerely,Michelle Pate Loyalty Champion

Thank you so much Anne for your awesome review! I will pass along your kind words to the staff. We hope that you will come back and see us if your plans bring you back to the area!Yours in hospitality, Michelle P.General Manager

Thank you Gregory! We are so happy you enjoyed your stay! Can't wait to see you again soon! Yours in hospitality, Michelle P.General Manager

Thank you Elizabeth!Will pass along your kind words to our staff!Hope you will come back to see us again!

Thank you Ramon for your review of your recent stay! We hope you will come back to see us and our updated look when you are back in the area.

Anonymous, We are glad you had a good experience and we look forward to seeing you again when we have completed the remodel process. We can't wait to WOW you!Yours in hospitality, Michelle PGeneral Manager

Dear Lorie, We are sad you didn't get adequate rest during your stay. Our renovation process is done during the day to accommodate the nights stays and we wish we could've done more to ensure your nap was successful. Hope you will stay with us again when we have finished this remodel as this was not how we "wow"our guests. Yours in Hospitality, Michelle P. General Manager

Dear Mattie, So sorry we failed to accommodate you during your stay. We hope you will give us the opportunity again as this was a one off stay and you can enjoy our pool when we finish the updated look. Again sorry for the miscommunication with the pool being closed. Yours in hospitality, Michelle PGeneral Manager

Dear Adam, Thank you for taking the time to review your stay. I will look into these issues you stated and also let you know we are doing a remodel and hope you will give us a chance by staying to show you that your unsatisfactory stay was an exception.

Dear Vanessa, Thanks for the awesome score, we hope to see you again on a future stay.

Thanks Jaylen, I am happy to report that we are in the process of doing a full remodel to enhance our beautiful property. Hope you will come back and see the new look again soon.

Thank you for your awesome review Cynthia!

Glad you had a great stay Reginald!

Hi Ms. Norma Jean, Sad our pool was being remodeled when you came and that was not relayed to you . Also when you book and pay with a 3rd party they issue your receipt because you paid them, not us. I will make sure your 50 deposit has been released to you, as it was just an authorization, no charge. We are excited for you to come back to see our new look!Thank you, Michelle P. General Manager

Glay you had a great stay Robert!

Thanks for your feedback Kenyatta!

Douglas, So glad you had an awesome stay! Will pass along your kind words to our staff! We hope to see you again if your plans bring you to the area.

Pete, Sorry we did not meet your expectations this visit. I will look into your items mentioned and hope you will give us a chance to make it right next time.

Shai, So very sorry we did not meet your expectations this stay, but hope you will give us a chance again, as this may have been a one off night, if your plans bring you to the area.

Jose, Thank you for your kind words! Will pass them along to the staff. We hope you will stay with us again if your plans bring you to the area.

Cami, We thank you for your feedback and I am pleased to say, we are working on all the areas you mentioned and doing some big updates as we speak, and hope you will visit again to see these changes. Sad we didn't meet your expectations this time, but hope to again when you're in the area.

Thank you for your awesome review! Will let our staff know you had a great stay.