2/10
Majorly deceived! Nearly 20k for 8 nights. NOT as advertised! PICS & Video taken as proof of fraud. It's NOT "STUNNING" remodel or "GORGEOUSLY" remodeled or "Elegantly" upgraded as advertised (maybe years ago, but not now)! Extremely poor state of repair. Upon entering we find nearly EVERY single floor tile is broken (not tiny chips/nicks, but full length cracks). Glass shower door edge was broken &left jagged sharp edge which we only realized when hubby leaving shower & it sliced open his arm. Cleaning up blood on floor from his arm gash revealed how filthy/black the floors were! Baseboards missing throughout. Interior NOT clean. Range top filthy. Fridge handles sticky. Sinks not clean. Cabinets appear very old, damaged & dirty; cabinet hardware pulls sticky & grimy. Two of us cleaned nearly 2 hours before unpacking bc we were told no staff available until next day! Curtains tattered/huge tears. Dining chair fabric big tears/holes and/or stained/with food debris still on seats. Dining windows are failed (we tried cleaning windows inside & out to access ocean view while dining, then realized window seals failed, so cleaning won't fix). Furniture awful, damaged, broken. Glass edge on nightstand was broken, their 'fix' was put electrical tape to cover the damage! Pantry items almost comical (salt, pepper & rancid oil). Sadly, I booked in Aug 2024 for Feb 2025 vaca. Another guest review of Nov 2024 explains same issues. Not enough space to list everything wrong. AVOID!
Kathy B.
Séjour de 8 nuits en février 2025