Châteaux à Harbin

« staff a men was not nice,not friendly, no smile and bed service when I check in, »

« Excellent service.Especially the cleaning staff.Clean the room very well every day. »

« Small error during the check-in process : on the number of nights of my stay and the fact that the room was already paid so they had to double-check twice. The room was quite spacious but may need a refresh. The food at the cafe (after 10pm) was very disappointing. The one at the chinese restaurant though was very good. Convenient since there is an ATM in the lobby. »

« Hôtel exceptionnel comme j’ai rarement visité. La propreté exemplaire le personnel courtois,un design d’une élégance à couper le souffle.10/10 »

« Staff tried to be helpful but were not used to servicing foreigners with limited knowledge on traveling through China. No restaurant or ATM on premises from which to get currency for eating out, as local restaurants do not accept foreign cards. Also worth noting that hotel stays booked through third-party channels (such as online travel agencies) are not eligible for earning award points. »

« Nice clean place in a center of Harbin close to Railway station and the main shopping street. »

« 地點價位CP值高，飯店人員友善。 »