Standaard kamer, 2 queensize bedden, niet-roken | Luxe beddengoed, een bureau, verduisterende gordijnen

Beoordelingen van Comfort Inn & Suites Crystal Inn Sportsplex

2.5 out of 5

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 279 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 288 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 168 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 139 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 130 van 1004 beoordelingen" "

6,8/10

Netheid

8,0/10

Personeel en service

6,6/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Robby

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Some areas need a little TLC, but they are remodeling and updating their rooms. Overall a good stay.
2 nachten verbleven in mei 2024
Reactie van Julia op 9 mei 2024
Thank you for taking to give us a review we are doing renovations

6/10 – Redelijk

Sonya

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in mei 2024
Reactie van Julia op 9 mei 2024
Thank you for taking the time to give us a review

8/10 – Goed

Mildred

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
It's time to upgrade furniture and whirlpool
3 nachten verbleven in april 2024
Reactie van Julia op 4 mei 2024
We just got new couches and they went in last week new lamp went this week we are upgrading as we can get the items

6/10 – Redelijk

sandy

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The property seemed to be old. My room was not very nice. Floors were tile and gross. I slept good.
1 nacht verbleven in april 2024
Reactie van Julia op 2 mei 2024
Thank you for taking the time to give us a review

10/10 – Uitstekend

Carolyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and friendly staff. Great breakfast. The only problem we had was. They didn’t come clean or restock up on towels or coffee in our room while we were there
2 nachten verbleven in april 2024
Reactie van Julia op 24 apr 2024
Thank you for taking the time to give us a review and fort staying with us. We are on the housekeeping on demand schedule, witch is every other day if anything is needed between service days you have 2 options 1 front desk has all ammonites or 2 put the door hanger out before 10am and someone will get your wanted items for you

4/10 – Matig

Trinity

Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Julia op 21 apr 2024
Thank you for taking the time to give us a review about your stay in room 219

4/10 – Matig

Kristel

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything rusted, leaking toilet, not clean room or bathroom, mysterious mound of white substance on the floor
1 nacht verbleven in april 2024
Reactie van Julia op 15 apr 2024
We are under renovations and our new lamps and furniture come in 1 week and lamps too

2/10 – Ontzettend slecht

Kelby

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel staff was unpleasant except kitchen staff, seem like they are on something. Charged a deep clean fee to sweep
4 nachten verbleven in april 2024
Reactie van Julia op 14 apr 2024
Thank you for taking the time to give us a review I am not going to tell every how much garbage they took out of your room

4/10 – Matig

Annecia

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in april 2024
Reactie van Julia op 13 apr 2024
Thank you for taking the time to give us a review

6/10 – Redelijk

Charles

Average
1 nacht verbleven in april 2024
Reactie van Julia op 13 apr 2024
Thank you for taking the time to give us a review

2/10 – Ontzettend slecht

Annette

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Julia op 27 mrt 2024
Thank you for taking the time to give us a review unfortunately you left no comment so I don't know what the issues are so we can work on

10/10 – Uitstekend

nashedra, paris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay. Nice property. Clean rooms.
1 nacht verbleven in maart 2024
Reactie van Julia op 24 mrt 2024
Thank you for staying with us please do come see us again

4/10 – Matig

Kristin

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Julia op 23 mrt 2024
We are sorry you didn't enjoy your stay with us

4/10 – Matig

Constance

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
The ceiling has huge cracks in it. The bathroom had soap film on the walls from not being cleaned properly and there was mold in the corners of the bathtub. The walls had brown gunk all on them and the carpet was filthy. Beds were uncomfortable and indoor pool was freezing. breakfast was good and staff were nice.
2 nachten verbleven in maart 2024
Reactie van Julia op 11 mrt 2024
we are sorry you wasn't happy with your stay with us

6/10 – Redelijk

Candace

Positief: Personeel en service
Behind the bed was nasty. We had non smoking room but it was cigarettes in the room behind the bed. The bathroom had no tissue.
1 nacht verbleven in maart 2024
Reactie van Julia op 10 mrt 2024
We are sorry we didn't meet your standards

8/10 – Goed

Betty

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed and pillows were great and the breakfast was good too!
1 nacht verbleven in maart 2024
Reactie van Julia op 7 mrt 2024
Thank you for giving us a revie and thank you for staying with us please do come see us again when in the area

4/10 – Matig

John

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The property was older looking and was not updated. The back entrance would not lock leaving premises accessible to anyone. They did not have toiletries that most hotel have in case forgotten. For the price they charged, it was so not worth it.
1 nacht verbleven in maart 2024
Reactie van Julia op 3 mrt 2024
We are sorry you wasn't happy with your stay we do have thing on order but just like everywhere thing are on back order we are so sorry we was out of tooth paste

4/10 – Matig

Ugonda

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Wasn’t a good place to stay
2 nachten verbleven in februari 2024
Reactie van Julia op 19 feb 2024
Sorry you wasn't happy with room 124

6/10 – Redelijk

Michael, Manistee

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
This Comfort Inn has seen better days. The staff is very nice, but the building and surrounding area is going back to nature. The pot holed drive looks like a jungle as you drive up and the entire building is in need of upgrading. That being said the room was old and beat, but clean.
1 nacht verbleven in februari 2024
Reactie van Julia op 17 feb 2024
Thank you for taking the time to gives a review. We are currently under renovations.

4/10 – Matig

Anthony

Reisde met huisdieren, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room smelled like wet carpet. Floor was dirty. Shower didn't drain. No service to tv. Indoor Pool was locked. Noisy construction late and early. Door to room didn't latch. AC barey working.
3 nachten verbleven in februari 2024
Reactie van Julia op 15 feb 2024
wish you would of let the front desk know they could of gotten you a different room

8/10 – Goed

Harold

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Julia op 16 jan 2024
Thank you for taking the time to give us a review and thank you for staying with us

4/10 – Matig

MARICELA

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
I am very humble but not dirty person. Walls had stain like coffe or coke had been splashed 🙄 carpet not vaccum..bed was comfortable.
1 nacht verbleven in december 2023
Reactie van Julia op 13 jan 2024
Thank you for taking the time to give us a review

6/10 – Redelijk

Felicia

2 nachten verbleven in december 2023
Reactie van Julia op 5 jan 2024
Thank you for taking the time to give us a review and thank you for staying with us

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
This property is a disgrace
My stay at Comfort inn sportsplex was horrible. Both room had bugs (roaches,bed bug's) rust on all the lamps in both rooms mildew on the ceiling.
1 nacht verbleven in december 2023
Reactie van Julia op 5 jan 2024
Thank you for bring this to my attention

6/10 – Redelijk

Justin

1 nacht verbleven in december 2023
Reactie van Julia op 1 jan 2024
Thank you for taking the time to give us a review

4/10 – Matig

Carrie

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Julia op 1 jan 2024
Thank you for taking the time to give us a review

2/10 – Ontzettend slecht

brandon

Negatief: Netheid, staat van de accommodatie en faciliteiten
Never again
2 nachten verbleven in december 2023
Reactie van Julia op 1 jan 2024
Thank you for taking the time to give us a review

2/10 – Ontzettend slecht

Shanna

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Julia op 1 jan 2024
Thank you for taking the time to give us a review

10/10 – Uitstekend

Shakija

2 nachten verbleven in december 2023
Reactie van Julia op 5 jan 2024
Thank you for taking the time to give us a review

2/10 – Ontzettend slecht

Brittany

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Julia op 1 jan 2024
Thank you for taking the time to give us a review

10/10 – Uitstekend

Daisy

Positief: Netheid
Is ok 👌
3 nachten verbleven in december 2023
Reactie van Julia op 1 jan 2024
Thank you for taking the time to give us a review

6/10 – Redelijk

Abby

Reisde met familie
Positief: Personeel en service
I will start with the breakfast staff was very nice and welcoming. The outside of the hotel was covered in trash, like people cleaned their cars out and dumped it and no one had cleaned the parking lot. We didn’t necessarily feel the safest there either.
1 nacht verbleven in juli 2023
Reactie van Julia op 1 jan 2024
Thank you for taking the time to give us a review

8/10 – Goed

nancy

Reisde met partner
Positief: Personeel en service
Hard to find entrance
1 nacht verbleven in december 2023
Reactie van Julia op 1 jan 2024
Thank you for taking the time to give us a review

10/10 – Uitstekend

Dianne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The stay was very nice. It was quiet and the breakfast was decent.
1 nacht verbleven in december 2023
Reactie van Julia op 1 jan 2024
Thank you for taking the time to give us a review

6/10 – Redelijk

Robert

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Water Was Odd
Something seemed wrong with the water. It smelled odd, and it was extremely hard to was off soap.
1 nacht verbleven in december 2023
Reactie van Julia op 1 jan 2024
Thank you for taking the time to give us a review

2/10 – Ontzettend slecht

Darius

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I had to key my key done 4 times and the tv wouldn’t work no housekeeping
2 nachten verbleven in november 2023
Reactie van Julia op 30 nov 2023
we are on housekeeping on demand service only tv was working fine just fuzzy it is satellite

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Julia op 1 jan 2024
Thank you for taking the time to give us a review

4/10 – Matig

Deborah

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First of all the access to the hotel was not good. We drove around 3 times before we could find the access road. I called the hotel to find out how to get there and was put on hold and then they hung up. When I finally managed to find my way there the front door was broken and the lady at the desk whom I just called was on her cell phone and didn’t noticed that I was there. When we got to the room the key didn’t work so we had to go back down and she had programmed the card in wrong. The room had a bad odor and the furnishings were well worn. I will say that the bath was clean and the breakfast nice. I asked for a receipt as I checked out and was told that Expedia would send me one. I have yet to get my receipt. I was also charged a 100$ deposit which I thought was strange and I haven’t received that back yet either. I would not go back.
1 nacht verbleven in november 2023
Reactie van Julia op 11 nov 2023
Mam when you pay the 3rd party they do email a receipt they ask we don't give you one we are so sorry you had a hard time finding us

2/10 – Ontzettend slecht

Christopher

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
The stay was ok, probably want stay there again. Manager was rude. Also the bathroom smell awful, like straight pee and weed smell was super strong in the hallway!
1 nacht verbleven in november 2023
Reactie van Julia op 5 nov 2023
I am so sorry you was unhappy with the policy to no issue receipt when you pay Expedia. but this is policy and even Expedia will tell you so too.

8/10 – Goed

Kathy

Positief: Netheid, personeel en service
I have stayed here a few times now. Need to do a little more updating to the rooms. Please get some new lamps. The others are old. Otherwise nice please to stay and staff are always very nice.
1 nacht verbleven in oktober 2023
Reactie van Julia op 31 okt 2023
Thank you for taking the time to give us a review and for staying with us and yes we are updating and new lighting has been ordered

6/10 – Redelijk

Pedro

1 nacht verbleven in oktober 2023
Reactie van Julia op 19 nov 2023
Thank you for taking the time to give us a review

8/10 – Goed

Cynthia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ok scary road
Getting to the place was scary going down dark road. Had kids above my room running and jumping. Had to complain to front desk. Breakfast was great!
1 nacht verbleven in oktober 2023
Reactie van Julia op 27 okt 2023
Thank you for taking the time to give us a review glad you did enjoy your stay in room 120 I am sorry the guest above you did have a small child that was noisy

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Cold shower!
It was fine for the price, with a good breakfast and comfortable bed, but a cold shower! I turned the water all the way to the H, but no hot water, even after letting run!
1 nacht verbleven in oktober 2023
Reactie van Julia op 26 okt 2023
Thank you for taking the time to give us a review

10/10 – Uitstekend

Dana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Julia op 25 okt 2023
Thank you for taking time to give us a review. We appreciate it.

8/10 – Goed

Michelle

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Julia op 24 okt 2023
Thank you for taking the time to give us a review

6/10 – Redelijk

Sheldon

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
room
1 nacht verbleven in oktober 2023
Reactie van Julia op 22 okt 2023
Thank you for taking the time to give us a review

4/10 – Matig

Tara

Reisde met familie
Negatief: Netheid
Still under construction……
The hotel has been under construction for years. The lamps in our room were absolutely disgusting. The shades were moldy and the bases were covered in rust. There were 50 water spots on the ceiling and the ceiling in the shower had so much water damage it looked like it was going to cave in. Positives, breakfast was pretty good, the staff was nice, and the AC in the rooms worked well.
2 nachten verbleven in oktober 2023
Reactie van Julia op 20 okt 2023
Thank you for taking the time to give us a review

4/10 – Matig

Gloria

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Julia op 19 okt 2023
Thank you for letting us know about your stay

10/10 – Uitstekend

Kathy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property is in a good location for a quick stop. Just needs a few updates, which looks like they are trying to get done.
1 nacht verbleven in oktober 2023
Reactie van Julia op 10 okt 2023
Thank you for taking the time to give us a review and pleas do come again and stay with us

10/10 – Uitstekend

Judith

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very polite and courtesy. We had a wonderful with our stay with them.
1 nacht verbleven in oktober 2023
Reactie van Julia op 10 okt 2023
Thank you for taking the time to give us a review and thank you for staying with us please do come stay with us again