4/10 – Matig
Jaime
6 jan 2026
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Unlike our other stays during our trip in Andalucía, this hotel was a low point. While the location is good and parking is available, the parking access is very narrow and poorly managed. The main issue was the reception staff’s inability to handle arriving guests efficiently. At times, both staff members focused on a single guest while other guests were left waiting.
The short-term parking area at the entrance is almost always occupied, even though it is supposedly limited to 10 minutes. As a result, we were forced to park on the sidewalk, risking a fine, due to the staff’s poor handling of guest check-ins.
Additionally, when we tried to make dinner reservations at the hotel restaurant, we were told that this was not managed by reception. This is unacceptable for a four-star hotel. In the end, we chose to dine elsewhere, which I would actually recommend.
Overall, this stay did not feel like a four-star experience. Considering the price, the hotel is too expensive for what it offers. There are better options available in the area, and I would recommend staying elsewhere.
Jaime
1 nacht verbleven in december 2025
