Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 2067 van 2961 beoordelingen" "
10 - Uitstekend
2.067
Gastenscore: 8 - Goed. 664 van 2961 beoordelingen" "
8 - Goed
664
Gastenscore: 6 - Redelijk. 150 van 2961 beoordelingen" "
6 - Redelijk
150
Gastenscore: 4 - Matig. 50 van 2961 beoordelingen" "
4 - Matig
50
Gastenscore: 2 - Ontzettend slecht. 30 van 2961 beoordelingen" "
2 - Ontzettend slecht
30
9,4/10
Netheid
9,2/10
Personeel en service
9,2/10
Voorzieningen
9,4/10
Staat van de accommodatie en faciliteiten
8,8/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Geverifieerde reiziger
Reisde met partner
22 feb 2019
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Zicht over haven en strand. We hadden een suite dus hebben we kunnen onze strand spullen wassen voorsat we ze terug in de bagage moesten stoppen.
Geverifieerde reiziger
1 nacht verbleven in februari 2019
8/10 – Goed
Ivonne, Made
25 nov 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi appartement met mooi uitzicht
We hebben 3 nachten in dit appartement mogen verblijven. Was een erg prettig verblijf. Vlak bij het strand en tramstation vlakbij. Rustige locatie, niet in de drukte van het centrum.
Ivonne
3 nachten verbleven in november 2017
10/10 – Uitstekend
Carolyn
Reisde met partner
15 mei 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Brilliant location, walkable to dining options, great coffee in cafe onsite, beach across the road.
Warm welcome on arrival, stunning views with all room amenities that we required
Will be back
Carolyn
3 nachten verbleven in mei 2024
10/10 – Uitstekend
Christian
12 mei 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schönes Hotel sehr sauber und ordentlich. Zum Strand sind es nur ein paar Meter. Personal sehr freundlich und zuvorkommend. Leider wird daneben gerade ein neues Hotel gebaut da ist leider sehr früh schon los gegangen mit bauen circa 4.30 Uhr. Wir waren im 7 Stock untergebracht denke wenn mann weiter oben war hört man es nicht so.
Christian
3 nachten verbleven in mei 2024
8/10 – Goed
Michael John
Reisde met familie
10 mei 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property which was clean and well maintained. Pity about the construction next door but it doesn’t at this stage impact your stay. Pool area and roof top garden are lovely. Rooftop garden is great for photos of the Gold Coast both during the day and at night
Michael John
8 nachten verbleven in april 2024
10/10 – Uitstekend
Thomas James
1 mei 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Thomas James
7 nachten verbleven in april 2024
6/10 – Redelijk
Sadie
1 mei 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great views
Great location
Poor front desk service . Could not recommend local restaurants and even though we stayed 7 nights upon check out they could not bother asking how our stay was …very impersonal
Sadie
7 nachten verbleven in april 2024
10/10 – Uitstekend
Molly
Reisde met partner
30 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay, close to tram, beach and short walk to surfers paradise town. Apartment had everything we needed to cook while staying and we loved the spa/pool. Only downside is the area is a little noisy but would recommend staying here.
Molly
6 nachten verbleven in april 2024
8/10 – Goed
Frazer
Reisde met een groep
30 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for what we wanted, the building site across the road is only going to get worse as it rises out of the ground. Rhapsody staff nice and attentive, close to beach and restaurants. Currently views spectacular.
Frazer
4 nachten verbleven in april 2024
8/10 – Goed
Krystle Donna
29 apr 2024
Krystle Donna
7 nachten verbleven in maart 2024
8/10 – Goed
Marcelo Souza
Reisde met partner
28 apr 2024
Positief: Netheid
Traffic noise all night.
Marcelo Souza
3 nachten verbleven in april 2024
10/10 – Uitstekend
Aaron
Reisde met familie en kleine kinderen
25 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
10 minutes walk to surfers Paradise. Beautiful Ocean view with newly renovated rooms. Great service from the staff at reception. Heated outdoor spa is very warm on a cold day. Gym on the 27th floor has amazing views and the barbecue area on rooftop is very spacious.
Aaron
5 nachten verbleven in april 2024
Reactie van Central Reservations op 27 apr 2024
Thanks for providing such great feedback Aaron. We're very glad to see you enjoyed your stay with us, and we hope to welcome you again in the near future.
10/10 – Uitstekend
Yi
24 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
We’re having a great time here.
Yi
3 nachten verbleven in april 2024
Reactie van Central Reservations op 27 apr 2024
Thank you for your wonderful feedback Yi. We hope to welcome you again soon.
10/10 – Uitstekend
william
Reisde met partner
23 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Over all lovely thoroughly enjoyed will definitely be back cheers
william
4 nachten verbleven in april 2024
Reactie van Central Reservations op 27 apr 2024
Thank you for the wonderful feedback William. We look forward to welcoming you again soon.
10/10 – Uitstekend
Sophie
Reisde met partner
22 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay at Rhapsody. The apartment was very clean and had everything we needed. Staff were friendly and helpful. Great location, right near the tram, across from the beach and in walking distance of restaurants and shopping.
Sophie
5 nachten verbleven in april 2024
Reactie van Central Reservations op 27 apr 2024
Thank you for the wonderful feedback Sophie. We're glad to see you enjoyed your stay with us, and we hope to welcome you again soon.
10/10 – Uitstekend
Paul
Reisde met een groep, Reisde met familie
16 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Customer service was very unique, the receptionist were so nice, helpful, friendly and very fast at problem solving.
The rooftop has a new view
Paul
3 nachten verbleven in maart 2024
Reactie van Central Reservations op 27 apr 2024
Thank you for your great feedback Paul. We're glad to see you enjoyed your time with us, and we hope to welcome you again in the near future.
10/10 – Uitstekend
Janet
15 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very beautiful stay. Thank you!
Janet
5 nachten verbleven in april 2024
Reactie van Central Reservations op 27 apr 2024
Thank you for the wonderful feedback Janet!
10/10 – Uitstekend
Lydia, Hawkesbury heights
Reisde met familie
14 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was immaculately clean and very well maintained. Within close distance to Cavill ave and not too far a drive from the theme parks. Staff were lovely. Would definitely stay again!
Lydia
7 nachten verbleven in april 2024
Reactie van Central Reservations op 27 apr 2024
Thank you for your great feedback Lydia. We're glad to see you enjoyed your time with us, and hope to welcome you again soon.
10/10 – Uitstekend
Tim
Reisde met partner
10 apr 2024
Loved the location - great walking distance to the centre of Surfers - and a great view from our balcony. Rooftop area is fantastic for barbecuing and relaxing!
Tim
3 nachten verbleven in april 2024
Reactie van Central Reservations op 11 apr 2024
Thank you for your wonderful feedback Tim. We're happy to see you enjoyed your time with us, and hope to welcome you again soon.
10/10 – Uitstekend
Michelle
Reisde met familie
9 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice modern apartment with awesome views and very close to tramline
Michelle
3 nachten verbleven in januari 2024
Reactie van Central Reservations op 11 apr 2024
Thank you for your great feedback Michelle. We're glad to see you enjoyed your time with us, and we hope to welcome you again in the near future.
10/10 – Uitstekend
Emmanuella
Reisde met partner
6 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
it was a nice hotel we had fun
Emmanuella
5 nachten verbleven in maart 2024
Reactie van Central Reservations op 11 apr 2024
Thank you for your great feedback Emmanuella. We hope to welcome you again soon.
10/10 – Uitstekend
Isabelle
5 apr 2024
Isabelle
6 nachten verbleven in maart 2024
Reactie van Central Reservations op 27 apr 2024
Thank you for the great feedback Isabelle!
10/10 – Uitstekend
Pauline
Reisde met familie
1 apr 2024
Positief: Staat van de accommodatie en faciliteiten
Amazing property well located to the hub of Surfers Paradise
Pauline
4 nachten verbleven in maart 2024
Reactie van Central Reservations op 2 apr 2024
Thanks for the great feedback Pauline. We're glad to see you enjoyed your time with us and hope to welcome you again soon.
8/10 – Goed
Sara
Reisde met partner
1 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely views, reception staff very helpful.
Sara
4 nachten verbleven in maart 2024
Reactie van Central Reservations op 2 apr 2024
Thank you for your great feedback Sara. We're happy to see you enjoyed your time with us, and hope to welcome you again soon.
6/10 – Redelijk
Sanaz
Reisde met familie
1 apr 2024
Negatief: Netheid, voorzieningen
Staffs were not friendly at all. Young and not professional at all. I paid for the ocean front and once I arrived at night I have given a room that very difficult you could see the ocean. Then I complained and reception gave me another room which was a little better view but not ocean front again. They said it’s ocean view, not ocean front. Anyway, do not relay on resort photos. Also I asked for a few hours late check out and the girl very strictly said no, you can not stay longer. Very unprofessional. Not recommended at all.
Sanaz
5 nachten verbleven in maart 2024
Reactie van Central Reservations op 2 apr 2024
Thank you for your feedback Sanaz, and we're sorry to see you had experienced some issues while here with us. Unfortunately the rooms are classed as Ocean View, and not Ocean Front only because of the way the rooms are positioned in the apartment as we have North, East & South facing apartments. We try our best to allocate as per requests, however unfortunately these are subject to availability. In terms of the late check out, again this is subject to availability and is able to be provided if we have the capacity for this. We hope we can provide a more enjoyable stay in the near future.
10/10 – Uitstekend
Keshav
30 mrt 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Beautiful
Keshav
3 nachten verbleven in maart 2024
Reactie van Central Reservations op 2 apr 2024
Thanks for your great feedback Keshav! We're glad to see you enjoyed your time with us, and hope to welcome you again soon.
6/10 – Redelijk
Jerome
Reisde met partner
30 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Be aware there is no 24 hour reception/check in service and to reach the after hours number was a nightmare. When I called the lady couldn’t find my details and it took a while for her to realise that we had a reservation. All this time we were standing outside for 45 mins. Finally a security guard let us in to check our I.D. All this was very exhausting after a long travel. Couldn’t the security guard just come to the door, and let us at least have a seat in the lobby for us to be more at ease while confirming our reservation. We are lucky it wasn’t raining!!!! I’m unsure if I will use this hotel again
Jerome
3 nachten verbleven in maart 2024
Reactie van Central Reservations op 2 apr 2024
Thank you for your feedback Jerome, and we're sorry to hear you had issues with check in time. Unfortunately we don't have a 24-hour reception, however do have after hours procedures we have as an alternative if you are arriving after hours. Your feedback has been passed onto management for their review, and we hope we are able to provide a more enjoyable stay in the near future.
10/10 – Uitstekend
Zulfiya
Reisde met familie
29 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay at Rhapsody and would definitely be back! Location is perfect - steps to the beach, ocean view, steps to the tram, and walking distance to street mall and attractions. It is slightly tucked away from the main hustle and bustle which was perfect for us. Cleaning staff was a little sporadic, not regularly refilling items like tea and coffee, but other than that everything was perfect!
Zulfiya
4 nachten verbleven in maart 2024
Reactie van Central Reservations op 2 apr 2024
Thank you for your great feedback Zulfiya! We're so glad to see you enjoyed your time with us, and have passed on the feedback regarding the housekeeping issues you had experienced.We hope we can welcome you again in the near future and provide a more enjoyable stay.
8/10 – Goed
Shayli
Reisde met partner
29 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The view was incredible, the location was great, right on the ocean. The property was very clean with all essential items for a week’s stay. Unfortunately a new construction was underway in front of the building. Blinds across all of the windows would have been preferred.
Shayli
7 nachten verbleven in maart 2024
Reactie van Central Reservations op 2 apr 2024
Thank you for your wonderful feedback Shayli. We hope to welcome you again in the near future.
8/10 – Goed
Wai Lok
Reisde met familie
27 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Free parking and walkable to main centre.
Wai Lok
5 nachten verbleven in maart 2024
Reactie van Central Reservations op 2 apr 2024
Thank you for your great feedback Wai Lok.
10/10 – Uitstekend
Christopher
26 mrt 2024
Christopher
2 nachten verbleven in maart 2024
Reactie van Central Reservations op 27 apr 2024
Thank you for the great feedback Christopher!
10/10 – Uitstekend
susan
Reisde met familie
24 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Steps from the beach and within walking distance of the tram.
susan
3 nachten verbleven in maart 2024
Reactie van Central Reservations op 2 apr 2024
Thanks for the great feedback Susan! We're glad to see you enjoyed your time with us.
10/10 – Uitstekend
Elizabeth
22 mrt 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Elizabeth
6 nachten verbleven in maart 2024
Reactie van Central Reservations op 2 apr 2024
Thank you for your great feedback Elizabeth!
8/10 – Goed
Jodie
22 mrt 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Convenient, safe and quiet location
Jodie
5 nachten verbleven in maart 2024
Reactie van Central Reservations op 2 apr 2024
Thank you for your feedback Jodie. We're glad to see you enjoyed your time with us, and hope to welcome you again soon.
6/10 – Redelijk
Ajan
19 mrt 2024
Positief: Netheid
Furniture was quite worn and used.
Bed was collapsed on one side. Lovely location but rooms clearly need a light refurbishing especially at this price range.
Ajan
2 nachten verbleven in maart 2024
Reactie van Guest Relations op 27 mrt 2024
Hello Ajan,We are sorry you experienced this. We are indeed undertaking a furniture renewal program and currently refurbishing our rooms as needed. Please don't hesitate to contact us prior to your next stay, should we have the pleasure.
10/10 – Uitstekend
Pratik
18 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Location is very convenient and rooms are clean, very good service from staff.
Pratik
4 nachten verbleven in maart 2024
Reactie van Guest Relations op 27 mrt 2024
We appreciate your comments Pratik and glad you had a good stay.
10/10 – Uitstekend
Akiyoshi
Zakenreiziger
17 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice and quiet hotel.
Akiyoshi
7 nachten verbleven in maart 2024
Reactie van Guest Relations op 27 mrt 2024
Thank you for your rating Akiyoshi sama.Arigato gozaimasu.
10/10 – Uitstekend
Janice
Reisde met partner
12 mrt 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
There was an issue with our room and management couldn’t do enough for us to make us comfortable in another room to which we were upgraded.
Janice
2 nachten verbleven in maart 2024
Reactie van Central Reservations op 16 mrt 2024
Thank you for your feedback Janice. We're happy to see you enjoyed your time with us, and hope we can welcome you again soon.
10/10 – Uitstekend
Kayelene
Reisde met partner
11 mrt 2024
Great property to stay at
Kayelene
3 nachten verbleven in maart 2024
Reactie van Central Reservations op 16 mrt 2024
Thank you for your great feedback Kayelene!
10/10 – Uitstekend
Josh
Reisde met partner
9 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It is close to the beautiful beach, the views are spectacular, the staff are friendly and helpful
Everything you need is within walking distance.
Josh
3 nachten verbleven in maart 2024
Reactie van Central Reservations op 16 mrt 2024
Thank you for the great feedback Josh! We're glad to see you enjoyed your time with us, and hope to welcome you again soon.
10/10 – Uitstekend
Paul
8 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was a very clean & close the tram
Paul
4 nachten verbleven in maart 2024
Reactie van Central Reservations op 16 mrt 2024
Thanks for your great feedback Paul!
8/10 – Goed
Maxine
Reisde met partner
8 mrt 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Staff was very knowledgeable and friendly.
I was really disappointed that there was very noisy construction right below our suite. With previous concussion issues I was not able to enjoy the balcony or open windows. We were offered a different room but at an additional cost.
Maxine
4 nachten verbleven in maart 2024
Reactie van Central Reservatiosn op 16 mrt 2024
Thank you for your feedback Maxine. We're sorry to hear you had experienced some issues with the noise of the construction. Unfortunately as this is a separate entity we don't have much control over this, however we do try our absolute best to inform all guests of this and try to allocate around this noise. We hope we can welcome you again once the construction is complete so you are able to have a more enjoyable stay.
6/10 – Redelijk
Joanna
6 mrt 2024
Positief: Voorzieningen
Negatief: Netheid
Room wasn’t cleaned properly prior to stay there was still food stains on the kitchen bench and hair in the bathroom. Location is great and rooftop and amenities are really good. Just a little disappointed with the cleanliness
Joanna
6 nachten verbleven in februari 2024
Reactie van Central Reservations op 16 mrt 2024
Thank you for your feedback Joanna, and we're sorry to hear of the standard of your apartment when you had checked in. This is not the standard Rhapsody Resort likes to keep, and your feedback has been passed onto our Housekeeping & Management team for their review. We hope we can welcome you again in the near future and provide a more enjoyable stay.
10/10 – Uitstekend
Cuong
Reisde met familie
6 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property is nice and cleaned. Good location, coffee and grocery shops on ground floor.
Jonathon is very good knowledge and the crew is excellent customer services.
I will come back and prefer to all family and friends
Cuong
3 nachten verbleven in maart 2024
Reactie van Central Reservations op 16 mrt 2024
Thank you for your great feedback Cuong! We hope to welcome you again soon.
10/10 – Uitstekend
Aloysius
Reisde met familie
2 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Likes
- free on site parking
- friendly staff
- restaurant on site
- gym at level 27 = can run and enjoy the view!
- nice rooftop garden at level 41 with breath taking views
- ocean view directly facing surfers paradise beach
- the room was generally quite clean
- the included kitchen comes fully equipped!
- they even provide washing and cleaning detergent
- the master bedroom has its own walk in closet and spacious toilet!
- complimentary bath towels if you were to use their swimming pool, jacuzzi and sauna
- walking distance from surfers paradise beach
Dislikes
- I asked if it was possible to do early check in at 1030am instead of 2pm and all they said was “oh I’ll expedite it for you and contact you via email”… after asking a few times I ended up getting checked in at 2pm (the designated time) - anyway small matter, I’m not gonna deducts stars because it’s states in their policy - but at least tell me straight up so I don’t have to sit around waiting.
Aloysius
5 nachten verbleven in februari 2024
Reactie van Central Reservations op 15 mrt 2024
Thank you for your great feedback Aloysius. We're sorry to hear you were unhappy with the information passed on regarding check in. We do our best to try and have the room ready a bit earlier than 2PM if you do request an early arrival, however it does depend on how the housekeeping team is running on the day. We hope we can welcome you again in the near future.
10/10 – Uitstekend
Fe
Reisde met partner
2 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff friendly and easy to get around.
Fe
6 nachten verbleven in februari 2024
Reactie van Central Reservations op 15 mrt 2024
Thank you for your great feedback Fe!
10/10 – Uitstekend
Ben Derek, Brunswick
29 feb 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Ben Derek
3 nachten verbleven in februari 2024
Reactie van Central Reservations op 15 mrt 2024
Thank you for the great feedback Ben!
6/10 – Redelijk
Ryan
Reisde met partner
27 feb 2024
Positief: Voorzieningen
Modern apartment hotel at the end of town. The staff was very kind, however, the apartments are showing wear and tear. The unit had a smoke smell and the pool area was very small.
Ryan
2 nachten verbleven in februari 2024
Reactie van Central Reservations op 15 mrt 2024
Thank you for your great feedback Ryan. We have passed this onto Management for their review and follow up. We hope to be able to welcome you again in the near future and provide a more enjoyable stay.
10/10 – Uitstekend
Brett
Reisde met partner
26 feb 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent views
Clean hotel
Clean rooms
Brett
3 nachten verbleven in februari 2024
Reactie van Central Reservations op 1 mrt 2024
Thank you for the great feedback Brett! We're glad to see you enjoyed your time with us, and hope to welcome you again soon.
10/10 – Uitstekend
Christina
Reisde met familie
23 feb 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Such great views and a great pool. Had a great stay
Christina
4 nachten verbleven in februari 2024
Reactie van Charlie op 26 feb 2024
Thank you for sharing your positive feedback about your stay at Rhapsody Resort! We're delighted to hear that you enjoyed the great views and our fantastic pool during your time with us. It's wonderful to know that you had a great stay overall. We hope to welcome you back for another enjoyable experience in the future!