Hôtel près de Centre Gem (Hô-Chi-Minh-Ville)

« I had a pleasant stay overall and was quite charmed by this hotel chain during my time in Da Nang. The 24 hours stay concept is incredibly convenient, and the property features modern amenities. However, I was left a bit disappointed due to a few service gaps. There was a lack of discretion from the reception staff regarding my requests, the room lacked proper soundproofing, the toilet had drainage issues, and I had to follow up multiple times just to get housekeeping to come by. The manager did...

« This is an outstanding stay that I would repeat if possible. Meticulously clean, attentive staff and the willingness of them to help solve any minor problems that I had ( being aged ) was to me fantastic. My room flawless, the fact of no TV threw me a little. But after one day I appreciated that it was not there. I am solo traveller 70yrs old and stayed a wonderful eight day's. Food everywhere and there is always Grab. One last thing shower always got hot, I wish I could get back. »

« 2 eme sejour au Somerset Ho Chi Minh, dans un quartier agréable ( district 1) en centre ville. Piscine, salle de sport et surtout court de tennis avec prof particulier si besoin. Le personnel est est efficace, poli et souriant . La propreté est irréprochable, les appartements sont spacieux , lave linge sechante,fontaine d’eau potable, table et fer à repasser. Pour les repas , vous pouvez commander sur l’appli Grab et la reception vous livre dans votre appartement. »

« this is a true gem in district 1 perfectly located for what i needed place was very clean and very comfortable easy access and nice little coffee shop in the lobby the host was very friendly and accommodating »

« The hotel is superb. Only 7 years old but locks like it was built this year super clean. Due to the communication difficulties, it’s not clear that workers at the reception desks understand some of the requests. But it finally gets done. »

« Air conditioner was ice cold, staffs were friendly and very attentive. Fast response with care »

« 設備、立地ともに良い。 »

« I would have rated the hotel as a solid 3-star hotel, since the stay went smoothly until the moment of check-out. We were charged 500.000 VND (approx 17€) for the cleaning of sheets when checking out (for reference, the room price per night was 40€) and the receptionist insisted on the sheets being hard to clean after splashing a bit of water on them without using any professional cleaning supplies/washer. From my experience, sheets should always be cleaned professionally at 60-90 degrees using...

« Friendly staff and very clean and spacious rooms »

« Très bien situé, propre et excellent staff ! Petit déjeuner très bon. Je recommande vivement ! »

« Tout c’est bien passé. »

« The room was advertised as having a romantic theme, but it was decorated with black roses and black curtains, which wasn’t what we expected. The mattress was also very stiff and uncomfortable. Another issue was the property’s access policy. We were told the gate and front door would be locked at 10:00 AM each day, and if we wanted to return later, we had to specify an exact time in advance. This felt very inconvenient. We’re on vacation and prefer the flexibility to come and go without having...

« Très bien situé, tous commerces à proximité. Le personnel est adorable tout comme le Shiba et les deux chats du propriétaire. »

« Love stay in this hotel »

« L’hôtel est situé un peu en dehors du centre mais à distance de marche du centre historique. La chambre était très propre et telle que décrite mais certaines installations étaient un peu défraîchies (taches sur les murs, joints de douche noircis, etc). Belle terrasse sur le toit, excellente literie. »

« Following our several-day stay at Silverland Sakyo, we wanted to share our experience, which was overall exceptional. We had a wonderful stay at this establishment and genuinely appreciated every aspect of the hotel. Check-in: The welcome was warm, efficient, and highly professional. From the moment we arrived, we were greeted with a refreshing drink in a beautifully decorated lobby. Our luggage was immediately taken care of, setting the tone for a stay focused on comfort and attention to...