Hi Amy, it's great to see you loved our central location right in the middle of the South Terminal. We're just next to security for Departures so it's literally only a couple of minutes from getting out of bed to starting the next leg of your journey. I hope everything you enjoyed about staying at Bloc will encourage you to come back next time you're passing through Gatwick. With kindest regards, Emmen, Guest Relations

Hi Basak, it's wonderful to see that staying with us at Bloc worked out so well for you when your EasyJet flight was cancelled. We've got very high standards around comfort and convenience and it's great to see that they were things that really stood out for you. We look forward to welcoming you back on a planned visit. I hope the rest of your travels went without disruptions. With all best wishes Emmen, Guest Relations.

Hi Eva, thanks so much for this wonderful positive review. We've aimed to make everything about staying here at Bloc as simple and streamlined as possible, as well as making sure our king-sized bed is comfortable and welcoming. It's always great to know we've succeeded. Yes, we're right inside the South Terminal which means the most convenient location before an early flight. We'll very much look forward to having the opportunity to welcome you back to stay with us at Bloc. All the best Emmen, Guest Relations.

Hello Colleen, Thank you for your positive feedback! We're delighted to hear that you had a seamless check-in experience and enjoyed our glorious showers. We appreciate your understanding regarding the layout of the bathroom and will consider ways to minimize splashing in the future.We're thrilled to know that you would definitely stay with us again, and we look forward to welcoming you back for another great experience.We’re looking forward to your next visit to Bloc.All the best,Katie

Hello Isobel, thanks for sharing this review.We're delighted to hear you found the bed comfortable and the room peaceful for your stay. The convenience of our location right in the centre of the South Terminal at Gatwick Airport is something we're very proud of.We're sorry to hear about the issues you faced with the room setup. Bloc's rooms are designed with a focus on simplicity and efficiency, and we appreciate your feedback on the room amenities and layout.Your input is invaluable and we'll continue to refine our guest experience.We’re looking forward to your next visit to Bloc.All the best,Katie

Hi Kyle, thanks so much for sharing this review.We're glad you found our location convenient for your travels.We always aim to provide a seamless experience and are here to assist with any needs 24/7.Our team at Bloc appreciates your feedback and hopes to welcome you again.Please come to see us again very soon.Thanks again,Katie

Hi Lesley, thanks so much for sharing this review.We are delighted to hear you found the bed comfortable for a restful night's sleep and appreciated the quietness of your room, ensuring a serene stay at Bloc. Our prime location in the South Terminal of Gatwick Airport is designed to offer convenience and comfort to our guests, and we are glad this was reflected in your visit.Please come to see us again very soon.Thanks again,Katie

Hi Glenda, thanks so much for sharing this review.We're thrilled to hear you found Bloc convenient for your stay. It's lovely to know that Bloc's unique style contributed to a positive experience before your flight from the South Terminal of Gatwick Airport.Please come to see us again very soon.Thanks again,Katie

Hello Luiz,thank you for positively reviewing your visit.We're glad to hear that Bloc provided a smooth stay for your family during your long stopover.We can’t wait to welcome you again. Take care,Katie

Hi Sophia, thanks so much for sharing this review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable at Bloc.Please come to see us again very soon.Thanks again,Katie

Hi Natasha, thanks so much for sharing this review.We're thrilled to hear you found Bloc's convenience to be a highlight of your stay. Our location in the centre of South Terminal at Gatwick Airport is designed to offer the utmost in comfort and efficiency for our guests.Please come to see us again very soon.Thanks again,Katie

Hello Barbara, thanks for sharing this review.We're thrilled to hear our central location in the South Terminal and helpful team made your connection smooth and your stay enjoyable. We're sorry the compact nature of the room and the bathroom layout didn't fully meet your expectations. Bloc aims to offer a sleek, space-efficient design, ideal for short stays. It's great to know you found the bed comfortable, contributing to a quiet and restful night before your flight.We’re looking forward to your next visit to Bloc.All the best,Katie

Hi Victoria, it's good to know that you loved our location right in the middle of the South Terminal. Prices for our rooms are market sensitive and you'll always get our best rates by booking as far in advance as possible. Due to unprecedented demand, rates are currently high around the airport but we always aim to be competitive and offer good value for money. I hope that next time you're travelling through Gatwick you'll be back to stay with us at Bloc. With kindest regardsKatie

Hi Ling,a big thank you for your review. We truly appreciate it.We're sorry to hear about the difficulties you experienced with the signage and the check-in process. Our team is always ready to assist with clear directions to Bloc and to streamline the check-in experience.We apologize for any inconvenience caused by the bathroom design. We provide a unique wet room shower experience, though we understand it may not meet everyone's preferences.Guest comfort is our priority, and we offer a variety of room options, each with details and views clearly shown on our booking platforms.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

Hi Paul, I'm sorry your stay at Bloc wasn't as enjoyable as we would have wanted. I can see you chose to book a Sleep room, these are windowless and compact. We've got several other more spacious room types, the Aspire and VIP rooms for example, which would all have more space for you and your belongings. I'm sure if you booked well in advance you'd find a larger room at a better price. That way we'd have the opportunity to welcome you back to Bloc for a better experience. With all good wishes Katie

Hi Ronnie,a big thank you for your review. We truly appreciate it.It's great to hear that you found Bloc's location convenient for your needs. We take pride in our prime positioning in the South Terminal of Gatwick Airport, ensuring a smooth journey for our guests.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

Hi Dana , thanks for this and I'm pleased you were happy with our location in the South Terminal and had a comfortable night's sleep. I can see you chose one of our smallest, Vista rooms. They're almost pod-like but with a king-sized bed which you can store two large suitcases underneath. We've got bigger rooms, take a look at those next time you're travelling through Gatwick and see if we've got something which would suit you better. I'm sorry to hear about the shower pressure as it should be fantastic, I've asked the Maintenance team to check it as a matter of urgency. We'd be delighted to have the opportunity to welcome you back to Bloc. All the best Katie

Hi Jean, thanks so much for sharing this excellent review.We're delighted to hear that you found Bloc consistently good. It's rewarding to know our efforts to provide a comfortable stay right in the centre of South Terminal are appreciated.Your positive remarks act as encouragement for our team to maintain the high standards we set for ourselves.We hope to welcome you again for another seamless stay at Gatwick Airport.All the best,Sarah

Hi Janelle, thanks for reviewing your visit to us at Bloc.We're delighted to hear you found our location in the middle of the South Terminal convenient for your flight. Our compact rooms are designed for efficiency, and we appreciate your suggestion for guests who may prefer more space.For future visits, we might recommend our Vista Plus or Aspire rooms, which offer additional space and amenities.We’re looking forward to you returning to stay with us at Bloc next time you're travelling through Gatwick.All the best,Sarah

Hi Peter, thanks so much for sharing this review.It's delightful to hear you appreciated the comfortable bed and found the room to be a good size.We're sorry to hear the bathroom lighting wasn't quite bright enough for you; we'll certainly look into this feedback.Bloc aims to provide a restful stay in the centre of South Terminal, and it seems we succeeded with your visit.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

Hello Ann, thanks for sharing this review.We're sorry to hear the room size did not meet your expectations. Bloc rooms are designed to offer a cocoon-like experience, optimized for convenience right in the centre of South Terminal.The ambiance of our corridors is intended to provide a calming contrast to the bustling airport terminal, though we understand preferences vary.We aim to deliver value through our choice of modern rooms, 24-hour reception, and prime location at Gatwick Airport. Your satisfaction is important to us, and we take your comments seriously.We’re looking forward to your next visit to Bloc.All the best,Katie

Hello Kimberly, thanks for sharing this review.We're glad to hear you enjoyed the convenience of Bloc's location right in the centre of South Terminal at Gatwick Airport and the discounts at nearby eateries.Our rooms are indeed designed to be modern cocoons, compact yet equipped with all necessities for a comfortable stay before a flight.We look forward to welcoming you again for another seamless experience.We’re looking forward to your next visit to Bloc.All the best,Katie

Hello Michelle, thanks for sharing this review.We're delighted you found the location ideal for your travels and the room well equipped and comfortable. Your positive remarks are greatly appreciated and we're glad that Bloc provided a suitable environment before your flight from the South Terminal of Gatwick Airport.We’re looking forward to your next visit to Bloc.All the best,Jade

Hello Lynn, thanks for sharing this review.We're thrilled you found Bloc's location in the South Terminal of Gatwick Airport convenient for your travel.We're sorry the wet room design wasn't to your liking and understand our rooms are compact, mirroring the efficient use of space found in luxury yacht cabins. We're pleased you enjoyed the complimentary tea, coffee and hot chocolate available to our guests.We value your feedback as it helps us maintain high standards and ensures we meet our guest's needs.We’re looking forward to your next visit to Bloc.All the best,Katie

Hi Dawn, the wet room isn't something everyone's a fan of, our rooms which have separate showers are the VIP rooms and the Runway Suite so you could always think about giving one of those a try. Otherwise, we suggest putting a used towel down on the floor to keep your feet dry if you need to use the facilities again before it's dried fully. I really hope we'll have the opportunity to welcome you back to Bloc again soon. All the best Katie

Hello Stella, thanks for sharing this review.We're delighted you appreciated Bloc's prime location right in the centre of South Terminal at Gatwick Airport.We’re looking forward to your next visit to Bloc.All the best,Katie

Hi, Peter,a big thank you for your review. We truly appreciate it.We're delighted to hear the room provided you with a comfortable rest between your flights. We're sorry the shower design was not to your liking; our wet rooms are indeed compact but efficiently designed for quick refreshment. We hope you enjoyed the convenience of our location right in the centre of the South Terminal at Gatwick Airport.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

Hello Matthew,thank you for positively reviewing your visit.It's wonderful to hear you found our app convenient for a smooth check-in and appreciated Bloc's prime location next to departures. Our team is glad you enjoyed the unique design of your room, crafted to provide a restful pre-flight experience.Our aim is to offer a seamless stay with modern comforts, right in the centre of South Terminal at Gatwick Airport.We can’t wait to welcome you again. Take care,Katie

Hello Jane, thanks for sharing this review.It's delightful to hear that our central location in the South Terminal of Gatwick Airport, comfortable king-sized beds, and efficient air conditioning contributed to a pleasant pre-flight stay for you. We're pleased that the convenience of our online check-in and check-out process added to the seamlessness of your stay.We’re looking forward to your next visit to Bloc.All the best,Katie

Hi, Bill,a big thank you for your review. We truly appreciate it.It's wonderful to hear that the convenience of our location and the comfort of our rooms added to your travel experience. We're sorry to hear our compact room design wasn't quite what you expected, but we're glad it still provided everything needed for a restful night. Our team appreciates your kind words and is thrilled to have been of help during your stay with us in the South Terminal of Gatwick Airport.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

Hi Bruno, I'm sorry your stay at Bloc wasn't as enjoyable as we would have wanted. I can see you chose to book a Sleep room, these are windowless and compact. We've got several other more spacious room types, the Aspire and VIP rooms for example, which would all have more space for you and your belongings. It's good to know the location and staff made a positive impact on you. I'm sure if you booked well in advance you'd find a larger room at a better price. That way we'd have the opportunity to welcome you back to Bloc for a better experience. With all good wishes Katie

Hi Rachel, thanks so much for sharing this review.We're delighted to hear that our room provided comfort and tranquility during your unexpected stay. It's wonderful that you appreciated the seamless transition from our doorstep into the departures area of the South Terminal. Your satisfaction with the quietness and quality of your room echoes our aim to provide a serene environment right at the heart of Gatwick Airport.We're glad that Bloc could offer you a refuge during the inconvenience of a flight cancellation.Please come to see us again very soon.Thanks again,Katie

Hi, David,a big thank you for your review. We truly appreciate it.We're delighted to hear the central location and soundproofing of your room met your expectations for a serene rest before your flight. We note your neutral stance on the room size; Bloc rooms are indeed designed to maximize functionality and comfort within a compact space, reflecting our unique approach at the heart of Gatwick Airport's South Terminal. Our team is always on hand to ensure a smooth stay, and we're glad this was apparent during your visit.Thank you again; we hope to welcome you back soon to Bloc.All the best,Jade

Hi Ashley, thanks so much for sharing this review.We're thrilled that Sankara provided you with such a warm welcome and efficient service, ensuring a comfortable stay in your room. It's wonderful to hear that your layover experience with us met your needs and that you could enjoy some rest and relaxation in our modern rooms.Please come to see us again very soon.Thanks again,Katie

Hello Jonathan,thank you for positively reviewing your visit.We're delighted to hear that our prime location in the South Terminal of Gatwick Airport added to the convenience of your travels. Our team takes pride in maintaining the cleanliness and simplicity of our rooms, ensuring a comfortable stay before your flight. It's pleasing to know that our parking arrangement met your needs and contributed to a stress-free experience.We can’t wait to welcome you again. Take care,Katie

Hi Nita, thanks so much for sharing this review.We're delighted to hear that Bloc served as the perfect start to your travels. Our location in the centre of South Terminal ensures guests have a seamless journey to their flights.Please come to see us again very soon.Thanks again,Katie

Hello Robert,It's great to see that everything about Bloc worked for you. Our aim is to provide a clean, comfortable, quiet place to stay right in the middle of the airport. It's really kind of you to mention our wonderful Reception team and I'm so pleased you found them to be helpful and friendly. We'll be delighted to be able to welcome you back to Bloc next time you're travelling through Gatwick. With all best wishes Katie

Hi Thomas,thanks for taking the time to share your feedback,Your experience is something that we need to discuss personally as we have no record of this alleged incident. We have CCTV throughout the communal areas of the hotel and are in the process of a full investigation. Safety of our guests is a paramount concern and we are keen to establish the basis of your comments. We're glad to hear that our team was able to provide you with a different room promptly.It would be great to hear from you as soon as possible.All best wishes,Sarah

Hello Luis,thank you for positively reviewing your visit.We're delighted you found our location inside the South Terminal of Gatwick Airport convenient for your travel needs. Our team is glad to hear our rooms provided the refreshment and peace of mind needed for a worry-free flight morning.We can’t wait to welcome you again. Take care,Katie