Hôtel près de Lac Ganlong (Chengdu)

« Meant our expectations »

« This was one of the most family friendly hotels at which we have ever stayed. Our room was filled with small details that made it enjoyable and inviting for a family with small children. There was a step stool for brushing teeth, padding on corners for safety, and a fun little play area. My 4 year old says the room was "awesome." The staff was continually helpful and kind. Excellent all around! »

« Clean and spacious room. Good location close, walking distance to city Center and grocery stores. Stayed there for the Cheng du Marathon. There was a free shuttle to the race venue opposite the hotel. Staff used Chinese Google translate to communicate with me and it worked pretty well ! »

« The rooms next to main street could be noisy if traffic is heavy. At the moment, not many traffic in the evening. The restaurant served good and nice chinese breakfast. »

« Suite à ma réservation pour faire une surprise à ma conjointe, j’ai eu la désagréable nouvelle de découvrir que le jacuzzi de la terrasse était vide. Nous avons essayé de communiquer pour arranger la situation avec la réception et d’obtenir un dédommagement, mais aucun geste de remboursement n’a été effectué de leur part. Aucune aide de expédia non plus. »