Found roaches in my room and was given a second room by the generosity of the staff. Later came to find that the second room was also infested with roaches. Had to leave the hotel at around one in the morning due to the infestation and booked elsewhere.
i stay here VERY often & there is never anyone at the front desk⊠theres days you will wait 20 minutes & they will have 0 excuse on what took so long âŠ. room also had lots of gum literally on the headboard of the bed very very visibly.
Deal with this hotel at your own risk. We stayed in rm 151. My gf almost broke her back taking a shower. The showers and floors are extremely slippery and unsafe. The showers have nothing to grab on in case you slip. You better hope you have enough cushion if you fall. We addressed this to the staff and they were negligent and uncaring. Especially night shift staff member Mustafa(young Hispanic man.) When addressing this to the manager, we told him our feet have nothing to grip since the tub is smooth. There looked like there used to be a bath mat but not anymore. Jason (manager) wanted to excuse the towels to replace the bath mats. I told him how neglectful and risky that is and he blantantly responded with âsorry if you wanted a room with extra support, you wouldâve needed to book a handicap room but unfortunately our standard rooms all come like this. There is really nothing I can do.â