Was my first time in Fez. Arrived by train from Marrakesh. My room was decent. Staffs were ok. You can arrange to have someone to meet you at the gate and walk you safely to the riad because there was no way I would be able to find this place on my own. Rooftop sitting area was also ok. Good place to get fresh air. Chatted with other guests.
I think it was 10 minutes walk to where all the restaurants are. Staff can also book for you a guide for city tour which I did. Guide met us at the riad and walked us back.
Now that I have been to Fez and learned from my experience, If I ever go back to Fez, I will actually find a better riad than this one. Not that it was a bad experience but I just feel there must be one that is way better for slightly more or less money. Just saying.