Residenties in Eupen

'The building itself is amazing, and the spa facilities are absolutely top-tier. However, the restaurant service falls short of a 5-star standard, despite the 5-star pricing. Service was incredibly slow, and we faced a language barrier as not all staff spoke English. For example, our pre-lunch cocktails were served with absolutely nothing on the side; when we asked for nuts, we were told they had none. We also had to explicitly ask for basic items like napkins. To top it off, the wine pours by...

'The staff was phenomenal. When our room wasn’t ready (we were early) the staff allowed us to drink our own wine in their lobby while we waited. They even opened it for us and brought us glasses. The hotel is luxury mixed with a phenomenal location. Their hotel parking is very reasonable and the access to the spa is very accommodating to those staying in their hotel.'

'Breakfast was simple but good. Location was good. Room was not so good. Bathroom was very small, badly in need of an update. Electrical wiring not very secure. There was no toilet in the room. Barely worth the money.'

'Zeer zeer karige toilet voorzieningen. Eigenaresse zeer onvriendelijk. Zal er geen 2e keer naartoe gaan.'

'Het hotel is goed gelegen tov het centrum. Onze kamer was niet groot, maar we hebben goed geslapen. Het ontbijt was eenvoudig. Ik vind het jammer dat de parkeerplaatsen bij het hotel, waarvoor ik dit hotel had gekozen, bij aankomst allemaal bezet blijken te zijn. Parkeergarage in het dorp was een redelijk alternatief.'

'Alles was goed, inschrijving bij receptie duurde wel lang'

'Alles prima in orde. Beetje ingewikkeld systeem om de verlichting te bedienen, muziek speelde niet, tv kon geen casting aan. Maar dit zijn heel onbelangrijke details.'